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CASE STUDY

ASHGATE PUBLISHING
                                                               ASHGATE FACTFILE
                                                               Ashgate is a leading independent
                                                               publisher of the finest academic
                                                               research. In 40 years Ashgate has
                                                               grown to become one of the world's
                                                               leading publishing houses,
                                                               publishing over 700 books in the
                                                               field of Social Sciences and
                                                               Humanities every year.


                                                               LOCATION
                                                                Farnham & London
                                                               BUSINESS SECTOR
SIMPLIFYING A COMPLEX FLEET
                                                                Publishing
Prior to deploying the ITQ Print/Copy/Scan/Fax solution,
                                                               SIZE
Ashgate had a vast range of printers: over 20 networked
                                                                200 staff
LaserJet 5000s plus a mix of over 40 desktop lasers and
inkjets.                                                       CHALLENGES
                                                                Complex mix of printers
Having already found that ITQ devices delivered high
quality output and were reliable and easy to use, Ashgate       Very basic print capabilities
directed all printing towards 7 ITQ multifunctionals. This
significantly reduced costs and the management burden           Excessive paper consumption
the previous fleet had imposed.
                                                                Staff dependence         on     personal
EASY PRINT CONTROL                                              printing
Adam Attan, Ashgates IT Manager, was concerned about
the acceptance of shared devices. With most staff having
been used to their own personal printer, it was essential
                                                                  Staff have not missed their
that the new multifunctionals print control system was        personal printers at all. In fact, I
easy to use. His concerns turned out to be unfounded.          could not even give them away!

The ITQ system is very easy to use, requiring only a card
                                                                                           Adam Attan
                                                                                                       .   
swipe to collect prints or activate the machine for copying.                 IT Manager, Ashgate Publishing
Staff have not missed their desktop printers.
CASE STUDY
EXPANDED CAPABILITIES
The additional functionality of scanning, faxing, duplex
printing, stapling and hole punching all utilising a piece of
equipment already familiar with staff made the system
easy to manage and deploy.
                                                                   The training and support given
                                                                by James and his team has been
Utilising the swipe card system encourages staff to think       and continues to be excellent,
about what they are printing, provides security, and also       ensuring we get the most out of the
enables much easier control over print queues.                  equipment.

                                                                                           Adam Attan
                                                                                                       .   
A MORE SUSTAINABLE SOLUTION                                                  IT Manager, Ashgate Publishing
Thanks to the new systems provided by ITQ, Ashgate has
recorded a massive reduction in paper consumption. It
dropped from 3,310 reams p.a. before the installation to
1,740 reams p.a. after it, a reduction of nearly 50%.           FOR MORE INFORMATION
With green issues becoming an increasingly important            PHONE
factor, the ITQ system is proving to be a wise choice in            01635 874848
another way. Apart from the vast reduction in paper
                                                                FAX
consumption, the equipment has low overall power                    01635 862171
consumption and biodegradable toners.
                                                                EMAIL

FUTURE DEVELOPMENTS                                                 info@imagethroughquality.com
Future development will include a document management           WEB
system to capitalise on the multifunctionals powerful              www.imagethroughquality.com
scanning functionality. It is also considered likely that the
                                                                POST
use of colour printing will increase dramatically.                  Alexandra Court
                                                                    The Moors
                                                                    Thatcham
                                                                    RG19 4WL


ABOUT ITQ
ITQ is a forward thinking and dynamic company providing high level support and exceptional
levels of service. Established in 1991, we have evolved into a premier print solutions provider.

In 2011 our development and strength was recognised in the marketplace when we were selected
to supply the BBC with one of largest and most prestigious print management contracts awarded
in the UK.

More Related Content

Case Study Ashgate Publishing

  • 1. CASE STUDY ASHGATE PUBLISHING ASHGATE FACTFILE Ashgate is a leading independent publisher of the finest academic research. In 40 years Ashgate has grown to become one of the world's leading publishing houses, publishing over 700 books in the field of Social Sciences and Humanities every year. LOCATION Farnham & London BUSINESS SECTOR SIMPLIFYING A COMPLEX FLEET Publishing Prior to deploying the ITQ Print/Copy/Scan/Fax solution, SIZE Ashgate had a vast range of printers: over 20 networked 200 staff LaserJet 5000s plus a mix of over 40 desktop lasers and inkjets. CHALLENGES Complex mix of printers Having already found that ITQ devices delivered high quality output and were reliable and easy to use, Ashgate Very basic print capabilities directed all printing towards 7 ITQ multifunctionals. This significantly reduced costs and the management burden Excessive paper consumption the previous fleet had imposed. Staff dependence on personal EASY PRINT CONTROL printing Adam Attan, Ashgates IT Manager, was concerned about the acceptance of shared devices. With most staff having been used to their own personal printer, it was essential Staff have not missed their that the new multifunctionals print control system was personal printers at all. In fact, I easy to use. His concerns turned out to be unfounded. could not even give them away! The ITQ system is very easy to use, requiring only a card Adam Attan . swipe to collect prints or activate the machine for copying. IT Manager, Ashgate Publishing Staff have not missed their desktop printers.
  • 2. CASE STUDY EXPANDED CAPABILITIES The additional functionality of scanning, faxing, duplex printing, stapling and hole punching all utilising a piece of equipment already familiar with staff made the system easy to manage and deploy. The training and support given by James and his team has been Utilising the swipe card system encourages staff to think and continues to be excellent, about what they are printing, provides security, and also ensuring we get the most out of the enables much easier control over print queues. equipment. Adam Attan . A MORE SUSTAINABLE SOLUTION IT Manager, Ashgate Publishing Thanks to the new systems provided by ITQ, Ashgate has recorded a massive reduction in paper consumption. It dropped from 3,310 reams p.a. before the installation to 1,740 reams p.a. after it, a reduction of nearly 50%. FOR MORE INFORMATION With green issues becoming an increasingly important PHONE factor, the ITQ system is proving to be a wise choice in 01635 874848 another way. Apart from the vast reduction in paper FAX consumption, the equipment has low overall power 01635 862171 consumption and biodegradable toners. EMAIL FUTURE DEVELOPMENTS info@imagethroughquality.com Future development will include a document management WEB system to capitalise on the multifunctionals powerful www.imagethroughquality.com scanning functionality. It is also considered likely that the POST use of colour printing will increase dramatically. Alexandra Court The Moors Thatcham RG19 4WL ABOUT ITQ ITQ is a forward thinking and dynamic company providing high level support and exceptional levels of service. Established in 1991, we have evolved into a premier print solutions provider. In 2011 our development and strength was recognised in the marketplace when we were selected to supply the BBC with one of largest and most prestigious print management contracts awarded in the UK.