Consumer behavior is the study of how, why, when, and where people buy products. It draws from psychology, sociology, anthropology, and economics to understand individual and group decision making. Factors like culture, social class, motivation, learning, and attitudes influence the consumer decision process of need recognition, information search, alternative evaluation, purchase, and post-purchase evaluation. Understanding consumer behavior helps firms improve marketing efforts to better satisfy consumer needs.
Mba marketing m-analyzing consumer markets - copykumarrsonal
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The document discusses consumer behavior and the factors that influence purchasing decisions. It analyzes how cultural, social, personal, and psychological processes shape consumer behavior. It also outlines the buying decision process and discusses problem recognition, information search, evaluating alternatives, purchase decision, and post-purchase behavior. Finally, it examines theories of consumer decision making like involvement, variety seeking, heuristics and biases, and mental accounting.
This document provides an overview of consumer behavior. It defines consumer behavior and notes it is influenced by factors like culture, social class, psychology, and more. It discusses the different types of consumers like customers, buyers, and institutional buyers. The document also outlines the consumer decision process from obtaining a product to consuming and disposing of it. It explains how understanding consumer behavior can help with marketing by informing market analysis, target selection, and strategy. The document concludes that understanding consumer needs and wants is important for business success.
Consumer behavior is the study of how individuals select, purchase, use, and dispose of products and services to satisfy their needs and desires. It is influenced by cultural, social, personal and psychological factors. Marketers must understand consumer behavior to develop effective marketing strategies by analyzing factors affecting behavior at each stage of obtaining, consuming, and disposing of products. Studying consumer behavior helps marketers create better products and services, set prices appropriately, promote offerings effectively, and make products widely available to maximize sales and profits.
Introduction to Consumer Behaviour; Consumer Behaviour
and Marketing Strategy; Consumer Involvement Levels
of involvement, and Decision Making
Consumer Decision Process Stages in Decision Process,
Information Search Process; Evaluative Criteria and
Decision Rules, Consumer Motivation Types of Consumer
Needs, Ways of Motivating Consumers. Information
Processing and Consumer Perception.
Consumer Attitudes and Attitude Change; Influence of
Personality and Self Concept on Buying Behaviour,
Psychographics and Lifestyles, Impuse Buying.
Diffusion of Innovation and Opinion Leadership, Family
Decision Making, Influence of Reference Group
Industrial Buying Behaviour Process and factors, Models
of Consumer Behaviour Harward Seth, Nicosia, E& D,
Economic Model; Introduction to Consumer Behaviour
Audit; Consumer Behaviour Studies in India
This document provides an overview of a course on consumer behaviour. It defines consumer behaviour and discusses the meaning and dimensions of consumer behaviour, which include psychology, sociology, social psychology, and cultural anthropology. It also outlines the stages of the consumer decision making process, types of consumer choices, attitudes, experiential choices, and the influence of the social environment. Finally, it discusses applications of understanding consumer behaviour, such as analysing market opportunities, selecting target markets, determining the appropriate marketing mix, and using consumer insights for social and non-profit marketing.
The document discusses consumer behavior and culture. It provides an overview of key concepts in consumer behavior including the decision making process, external and internal influences, problem recognition, information search, alternative evaluation and selection, outlet selection and purchase, post-purchase processes, and customer satisfaction. It then discusses culture and cultural influences, defining culture and outlining Hofstede's cultural dimensions model for comparing cultures.
This document provides an overview of consumer behaviour models including Lawson's model, the Engel-Kollat-Blackwell model, and Howard & Sheth model. It discusses factors that influence consumer behavior such as cultural, social, personal and psychological factors. It also summarizes buyer decision processes, types of purchasing behaviors, and models of diffusion of innovations.
Marketing research involves studying consumer needs and wants to help sellers meet them. It is a process that includes assessing information needs, collecting primary and secondary data through methods like surveys, observation, and experiments, analyzing the data, and preparing a report. The research helps inform marketing decisions around variables like product, price, place, and promotion. It also considers environmental factors and stakeholders. The goal is to help marketing managers develop effective marketing plans and strategies.
The document discusses factors that influence consumer behavior, including cultural, social, personal, and motivational factors. It also outlines the consumer buying process, which begins with problem recognition and need identification, followed by information search, evaluation of alternatives, purchase decision, and post-purchase behavior. Various consumer decision-making theories are also mentioned, as well as business buying processes and the roles of different participants in organizational purchases.
Consumer Behavior- meaning, nature and importance, Factors influencing consumer behavior, Buying Behavior process. Market Segmentation- meaning and need Bases for market segmentation, Requisites for effective segmentation, Steps in segmentation process, Targeting- meaning, strategies, Positioning- meaning and types
Consumer behavior is the study of how individuals select, purchase, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants. Understanding consumer behavior is important for businesses to determine how to best market and sell their products. There are many factors that influence consumer decisions, including environmental and marketing stimuli as well as individual characteristics. Businesses use insights from consumer behavior research in activities like market analysis, target market selection, and developing their marketing strategy. A thorough understanding of consumer behavior allows companies to better satisfy consumers and ensure marketing success.
The document discusses various factors that influence consumer behavior, including the consumer decision making process, psychological and social factors, the consumer learning process, and environmental influences such as culture, social class, reference groups, and situational determinants. It provides an overview of how advertising and promotions must understand these influences in order to effectively target consumers. The chapter objectives are to understand these influences and their implications for developing advertising and promotional programs.
The document discusses organizational markets and provides examples of different types of organizational markets. It defines an organizational market as when consumers and companies purchase goods for purposes other than personal consumption, such as industrial production. There are four main types of organizational markets discussed: industrial markets, reseller markets, government markets, and institutional markets. Industrial markets include companies that purchase goods and services to produce other goods. Reseller markets consist of individuals or companies that purchase goods for resale. Government markets include agencies that purchase goods and services to carry out government functions. Institutional markets include organizations like schools or hospitals that purchase goods for student/patient use. The document also summarizes two models of organizational buyer behavior: the Webster and Wind model and the Howard Sheth
The document provides an overview of the contents of a consumer behavior course, including 5 modules that cover topics like consumer demographics, consumer decision making processes, influence of groups on consumer behavior, and diffusion of innovations. It also defines key concepts in consumer behavior like needs and wants, and provides a high-level consumer decision making model.
The document provides an overview of the contents of a consumer behavior course, including 5 modules that cover topics like consumer demographics, motivation, attitudes, group dynamics, and the diffusion of innovations. It also defines consumer behavior as the mental and physical activities undertaken by customers that result in decisions to purchase and use products and services. Key aspects of the consumer decision making process are outlined, including need recognition, information search, evaluation of alternatives, purchase, and post-purchase evaluation.
The document discusses consumer behavior, defining it as the study of how individuals make decisions to spend resources on consumption. Consumer behavior is influenced by internal factors like cognition, affect, and behavior as well as external environmental factors. It is a complex process that marketers must understand in order to effectively segment, target, position, and design products for consumers. The key is providing value to satisfy consumer needs and wants better than competitors. Studying consumer behavior helps marketers analyze opportunities and threats, implement marketing strategies, and improve standards of living through consumption.
The document discusses perspectives on consumer behavior, including:
1) The consumer decision process involves problem recognition, information search, alternative evaluation, purchase, and post-purchase evaluation.
2) Motivation, perception, attitudes, learning, and other psychological processes influence the consumer decision stages.
3) Maslow's hierarchy of needs describes physiological, safety, social, esteem, and self-actualization needs that drive consumer behavior.
This document summarizes key concepts about consumer and business buyer behavior from Chapter 5. It discusses the major factors that influence consumer behavior, including culture, social factors, and personal factors. It also outlines the stages in the consumer buyer decision process and the adoption and diffusion process for new products. For business buyers, it defines the business market and identifies environmental, organizational, interpersonal, and individual influences on their behavior. It then lists and describes the steps in the typical business buying decision process.
This document discusses consumer behavior and the factors that influence it. It defines consumer behavior as the process by which individuals decide what, when, where, how, and from whom to purchase goods and services. Understanding consumer behavior is important for marketers to determine production policies, target markets, analyze opportunities, and make marketing mix decisions. Factors that influence consumer behavior include personal factors like age and occupation, cultural factors like culture and social class, psychological factors like motivation and attitudes, and social factors like reference groups and family roles. Other influences include marketing campaigns, economic conditions, personal preferences, group influence, and purchasing power.
consumer buying behavior. The process by which individuals search for, select, purchase, use, and dispose of goods and services, in satisfaction of their needs and wants. See also consumer decision making.
This chapter discusses the customer decision process for services and the importance of ethics in services marketing. It outlines the three phases of the customer decision process - pre-purchase, consumption, and post-purchase. During the pre-purchase phase, customers go through stimulus, problem awareness, information search, and evaluation of alternatives. The consumption phase involves the choice of service. In the post-purchase phase, customers evaluate the service through cognitive dissonance. Special considerations are discussed for each phase due to the intangible nature of services. The chapter also examines the opportunities and methods for ethical decision making in services marketing.
Introduction to Consumer Behaviour; Consumer Behaviour
and Marketing Strategy; Consumer Involvement Levels
of involvement, and Decision Making.
Consumer Decision Process Stages in Decision Process,
Information Search Process; Evaluative Criteria and
Decision Rules, Consumer Motivation Types of Consumer
Needs, Ways of Motivating Consumers. Information
Processing and Consumer Perception.
Consumer Attitudes and Attitude Change; Influence of
Personality and Self Concept on Buying Behaviour,
Psychographics and Lifestyles, Impuse Buying.
Diffusion of Innovation and Opinion Leadership, Family
Decision Making, Influence of Reference Group
Industrial Buying Behaviour Process and factors, Models
of Consumer Behaviour Harward Seth, Nicosia, E& D,
Economic Model; Introduction to Consumer Behaviour
Audit; Consumer Behaviour Studies in India.
Opinion leaders are individuals who are knowledgeable about products and whose advice is taken seriously by others. They prescreen, evaluate, and synthesize product information. While few are generalized opinion leaders for all purchases, some are monomorphic experts in a limited field or polymorphic experts in several fields. Opinion leaders informally influence the actions and attitudes of opinion receivers, who perceive them as credible sources that can reduce risk and search time. Marketers seek to stimulate word-of-mouth from opinion leaders to spread information about new products.
This document provides an overview of consumer behaviour models including Lawson's model, the Engel-Kollat-Blackwell model, and Howard & Sheth model. It discusses factors that influence consumer behavior such as cultural, social, personal and psychological factors. It also summarizes buyer decision processes, types of purchasing behaviors, and models of diffusion of innovations.
Marketing research involves studying consumer needs and wants to help sellers meet them. It is a process that includes assessing information needs, collecting primary and secondary data through methods like surveys, observation, and experiments, analyzing the data, and preparing a report. The research helps inform marketing decisions around variables like product, price, place, and promotion. It also considers environmental factors and stakeholders. The goal is to help marketing managers develop effective marketing plans and strategies.
The document discusses factors that influence consumer behavior, including cultural, social, personal, and motivational factors. It also outlines the consumer buying process, which begins with problem recognition and need identification, followed by information search, evaluation of alternatives, purchase decision, and post-purchase behavior. Various consumer decision-making theories are also mentioned, as well as business buying processes and the roles of different participants in organizational purchases.
Consumer Behavior- meaning, nature and importance, Factors influencing consumer behavior, Buying Behavior process. Market Segmentation- meaning and need Bases for market segmentation, Requisites for effective segmentation, Steps in segmentation process, Targeting- meaning, strategies, Positioning- meaning and types
Consumer behavior is the study of how individuals select, purchase, use, and dispose of goods, services, ideas, or experiences to satisfy their needs and wants. Understanding consumer behavior is important for businesses to determine how to best market and sell their products. There are many factors that influence consumer decisions, including environmental and marketing stimuli as well as individual characteristics. Businesses use insights from consumer behavior research in activities like market analysis, target market selection, and developing their marketing strategy. A thorough understanding of consumer behavior allows companies to better satisfy consumers and ensure marketing success.
The document discusses various factors that influence consumer behavior, including the consumer decision making process, psychological and social factors, the consumer learning process, and environmental influences such as culture, social class, reference groups, and situational determinants. It provides an overview of how advertising and promotions must understand these influences in order to effectively target consumers. The chapter objectives are to understand these influences and their implications for developing advertising and promotional programs.
The document discusses organizational markets and provides examples of different types of organizational markets. It defines an organizational market as when consumers and companies purchase goods for purposes other than personal consumption, such as industrial production. There are four main types of organizational markets discussed: industrial markets, reseller markets, government markets, and institutional markets. Industrial markets include companies that purchase goods and services to produce other goods. Reseller markets consist of individuals or companies that purchase goods for resale. Government markets include agencies that purchase goods and services to carry out government functions. Institutional markets include organizations like schools or hospitals that purchase goods for student/patient use. The document also summarizes two models of organizational buyer behavior: the Webster and Wind model and the Howard Sheth
The document provides an overview of the contents of a consumer behavior course, including 5 modules that cover topics like consumer demographics, consumer decision making processes, influence of groups on consumer behavior, and diffusion of innovations. It also defines key concepts in consumer behavior like needs and wants, and provides a high-level consumer decision making model.
The document provides an overview of the contents of a consumer behavior course, including 5 modules that cover topics like consumer demographics, motivation, attitudes, group dynamics, and the diffusion of innovations. It also defines consumer behavior as the mental and physical activities undertaken by customers that result in decisions to purchase and use products and services. Key aspects of the consumer decision making process are outlined, including need recognition, information search, evaluation of alternatives, purchase, and post-purchase evaluation.
The document discusses consumer behavior, defining it as the study of how individuals make decisions to spend resources on consumption. Consumer behavior is influenced by internal factors like cognition, affect, and behavior as well as external environmental factors. It is a complex process that marketers must understand in order to effectively segment, target, position, and design products for consumers. The key is providing value to satisfy consumer needs and wants better than competitors. Studying consumer behavior helps marketers analyze opportunities and threats, implement marketing strategies, and improve standards of living through consumption.
The document discusses perspectives on consumer behavior, including:
1) The consumer decision process involves problem recognition, information search, alternative evaluation, purchase, and post-purchase evaluation.
2) Motivation, perception, attitudes, learning, and other psychological processes influence the consumer decision stages.
3) Maslow's hierarchy of needs describes physiological, safety, social, esteem, and self-actualization needs that drive consumer behavior.
This document summarizes key concepts about consumer and business buyer behavior from Chapter 5. It discusses the major factors that influence consumer behavior, including culture, social factors, and personal factors. It also outlines the stages in the consumer buyer decision process and the adoption and diffusion process for new products. For business buyers, it defines the business market and identifies environmental, organizational, interpersonal, and individual influences on their behavior. It then lists and describes the steps in the typical business buying decision process.
This document discusses consumer behavior and the factors that influence it. It defines consumer behavior as the process by which individuals decide what, when, where, how, and from whom to purchase goods and services. Understanding consumer behavior is important for marketers to determine production policies, target markets, analyze opportunities, and make marketing mix decisions. Factors that influence consumer behavior include personal factors like age and occupation, cultural factors like culture and social class, psychological factors like motivation and attitudes, and social factors like reference groups and family roles. Other influences include marketing campaigns, economic conditions, personal preferences, group influence, and purchasing power.
consumer buying behavior. The process by which individuals search for, select, purchase, use, and dispose of goods and services, in satisfaction of their needs and wants. See also consumer decision making.
This chapter discusses the customer decision process for services and the importance of ethics in services marketing. It outlines the three phases of the customer decision process - pre-purchase, consumption, and post-purchase. During the pre-purchase phase, customers go through stimulus, problem awareness, information search, and evaluation of alternatives. The consumption phase involves the choice of service. In the post-purchase phase, customers evaluate the service through cognitive dissonance. Special considerations are discussed for each phase due to the intangible nature of services. The chapter also examines the opportunities and methods for ethical decision making in services marketing.
Introduction to Consumer Behaviour; Consumer Behaviour
and Marketing Strategy; Consumer Involvement Levels
of involvement, and Decision Making.
Consumer Decision Process Stages in Decision Process,
Information Search Process; Evaluative Criteria and
Decision Rules, Consumer Motivation Types of Consumer
Needs, Ways of Motivating Consumers. Information
Processing and Consumer Perception.
Consumer Attitudes and Attitude Change; Influence of
Personality and Self Concept on Buying Behaviour,
Psychographics and Lifestyles, Impuse Buying.
Diffusion of Innovation and Opinion Leadership, Family
Decision Making, Influence of Reference Group
Industrial Buying Behaviour Process and factors, Models
of Consumer Behaviour Harward Seth, Nicosia, E& D,
Economic Model; Introduction to Consumer Behaviour
Audit; Consumer Behaviour Studies in India.
Opinion leaders are individuals who are knowledgeable about products and whose advice is taken seriously by others. They prescreen, evaluate, and synthesize product information. While few are generalized opinion leaders for all purchases, some are monomorphic experts in a limited field or polymorphic experts in several fields. Opinion leaders informally influence the actions and attitudes of opinion receivers, who perceive them as credible sources that can reduce risk and search time. Marketers seek to stimulate word-of-mouth from opinion leaders to spread information about new products.
The document discusses the concept of the multiplier, which refers to the total change in aggregate income resulting from a change in autonomous expenditures. It provides examples to show how an initial $1 million injection is multiplied through subsequent rounds of spending, consumption, and savings. The multiplier depends on the marginal propensity to consume (MPC), with a higher MPC resulting in a larger multiplier. The document also discusses different types of multipliers, such as the investment, consumption, government and tax multipliers, and how they are calculated. It provides a practice question as an example.
This chapter introduces managerial accounting and its key differences from financial accounting. It discusses the work of management, which includes planning, decision making, and controlling. It also covers topics that managerial accountants use to support management, such as budgets, performance reports, process management, lean production, risk management, and measurement skills. The primary purpose of the course is to teach measurement skills to support management's planning, controlling, and decision-making activities.
1. The document compares and contrasts job-order costing and process costing. Process costing accumulates costs by department rather than individual jobs and computes unit costs by department rather than per job.
2. Processing departments are where materials, labor, or overhead are added to products uniformly. In process costing, products typically flow sequentially from one department to the next.
3. The document outlines the flow of costs including direct materials, direct labor, manufacturing overhead, and cost of goods sold through the manufacturing accounts under process costing. Costs flow from raw materials to work in process to finished goods and eventually to cost of goods sold.
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If I Miss This Putt I'll Kill Myself ShirtTeeFusion
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Golf is a game of precision, patience, andlet's be honestfrustration. If you've ever stood over a crucial putt with your heart pounding, you know the stakes feel higher than they should. Thats why the "If I Miss This Putt I'll Kill Myself" Shirt is the perfect way to add some humor to the game. This hilarious golf t-shirt is designed for golfers who take their putting game seriouslybut not too seriously. Whether you're playing for fun, competing in a tournament, or just hanging out at the clubhouse, this shirt will have everyone laughing.
https://dribbble.com/shots/25728836-If-I-Miss-This-Putt-I-ll-Kill-Myself-Shirt
Nature Inspired Innovation : Designing The Future Using Lessons From The Pastjejchudley
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In an era dominated by technological revolution, design thinking's impact on economic and cultural success is undeniable.
However, its focus on 'designing for the user' often neglects the broader real-world implications of the complex systems within which the things we design are used.
In this talk, we will advocate for embracing evolutionary and ecological theories as a toolkit for understanding and designing for our dynamic and interconnected world.
By exploring questions about innovation speed, efficiency, and societal impacts through this lens, attendees will gain insights into enhancing UX design, fostering creative problem-solving, and developing impactful, innovative solutions.
From this presentation you will learn:
- How a better understanding of natural biological systems will help to improve their design practice
- The importance of considering the context of how and where your designs will be used
- How to think about your work in different ways that will enable them to take different approaches to problem solving
- How to adopt systems thinking approaches to help you design more impactful, innovative and effective design solutions.
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Are you a dedicated Philadelphia Eagles fan or a passionate supporter of Jalen Hurts? If so, the Jalen Hurts "Love Hurts" Hoodie is a must-have for your collection! This exclusive hoodie, originally worn by the Eagles' star quarterback, quickly sold out at major retailers. But dont worryweve got you covered!
https://www.behance.net/search/projects/Jalen%20Hurts%20Love%20Hurts%20Hoodie
Volodymyr Zelensky Thank You America Shirtrobintex21
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Volodymyr Zelensky Thank You America Shirt
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APPROPRIATETECHNOLOGIES FOR URBAN AND RURAL HOUSINGJIT KUMAR GUPTA
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. Construction technology has genesis in Interplay of-- design, manpower, money, machinery, material, resources, software, quality, durability, environment, ecology
-- Technology used during construction helps push Construction industry forward,
-- for driving advancement / innovations/ increased efficiency in construction
New Technologies--Modular construction, Prefab const , Robotics, drone, Artificial intelligence, 3D printing, Augmented Reality, Virtual Reality etc.,
--Technology Empowers people to work smarter/ more efficiently.
-- Technology Changing ways industry thinks, looks and operate at --production / construction.- From Construction to Production of Buildings involving making Building parts of a project off-site, to exact specifications and to Mass-produce pieces -- used repeatedly; taking Construction productivity to new level- overcoming labour shortages - increasing speed of construction,- making construction economical,
- promoting time- efficiencyMaking buildings cost effective- Making construction safe
- Addressing complicated /difficult situation -helping industry addressing larger challenges. Technology remains key to address major challenges & adapt to future.- making buildings lean, compact, smart,
Cost-effective, Timeefficient, Energy efficient, Material- efficient, Qualitative, Healthy, Durable, Eco-friendly, Sustainable
Heres the PowerPoint presentation for your financial empowerment app, including visuals and demo screenshots. Download and review it, and let me know if you need any changes!
L湛dica didactica (Report finale residenza Diego Alatorre Go_Innovation a Casa...Casa Netural
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Go_Innovation is a special residency for social innovator held by Netural Coop in Gorizia, European Capital of Culture 2025.
L炭dica did叩ctica / Play to Connect is a provocation to think outside the box, a methodology to board uncomfortable topics in a respectful and joyful manner and an excuse to discuss unconventional solutions to contemporary challenges, where play is seen as an attitude and game design as a metaphor of creativity by which to imagine, experiment and learn about our surroundings.
Casa Netural residency in Gorizia offered Diego an opportunity to test the ideas that he has been developing over the past years and to enrich them by looking at them from a different and complementary perspective. In other words to put theory into practice.
Along the 4 weeks that he lived in Gorizia he realized how mature and innovative his own understanding of the ludic phenomenon, as most people he connected with, found the value of his research, but what was amazing for him is how much his project was fed back from completely different and complementary perspectives.
Along these days he crafter four game ideas, with different levels of complexity and currently in different stages of development. These are described in the final report.
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Industrial Designer by CIDI UNAM and Master in Science of Design for Interaction by TU Delft, Diego ALatorre is currently doing a PhD in Contemporary Studies at the Center for Interdisciplinary Studies of Coimbra University.
His research explores the role of games in education: from a multimodal literacy perspective, he explores the creative process of writers, scientists, designers, artists, teachers and reflective players to learn how to critically read the world and creatively write.
Go_Innovation is a project designed and coordinated by Netural Coop Impresa Sociale within the framework of A THOUSAND YEARS OF HISTORY AT THE CENTER OF EUROPE: CASTLE BORGO CROCEVIA OF PEOPLES AND CULTURES, funded by PNRR - Next Generation EU, for the PNRR pilot project M1C3 Measure 2 Investment 2.1 line A - CUP F88F220000007
2. Defining Consumer Behavior
The behaviour that
individual customers,
groups or organizations
display in searching for,
buying, using, evaluating,
and disposing of products
and services that they
expect will satisfy their
needs
OBSERVATION - INVESTIGATION - DISSEMINATION
3. Defining Consumer Behavior Continued..
is a science of
internal and
external factors
that affect
consumers in their
decision making
process
OBSERVATION - INVESTIGATION - DISSEMINATION
4. SR Model of Buyer Behavior
OBSERVATION - INVESTIGATION - DISSEMINATION
Marketing and
Other Stimuli
Marketing
Product
Price
Place
Promotion
Other
Economic
Technological
Political
Cultural
Buyers Black Box
Buyer Characteristics
Buyer Decision
Process
Buyer Responses
Product Choice
Brand Choice
Dealer Choice
Purchase Timing
Purchase Amount