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CD FAQ
- 1. Cultural Detective速 FAQ Q: What is Cultural Detective速? A: Cultural Detective速 is a core process for improving cross-cultural collaboration, productivity, satisfaction and effectiveness. It has been used on a proprietary basis by major multinationals and NGOs worldwide since 1989, and has been publicly available since 2004. It includes a series of culture- and topic-specific packages available via site license or online download. In late 2010 the series will also be launched as an online tool available to individuals, teams or organizations via subscription. The project is a unique collaboration of over 150 international business, organization and learning professionals. Cultural Detective速 is anchored in three fundamental capacities: 1. Know yourself as an individual and as a complex amalgam of the influences of multiple cultures (Subjective Culture). 2. Get to know others as individuals and as a complex amalgam of the influences of multiple cultures (Cultural Literacy). 3. Fully include, utilize and appreciate everyone involved, leveraging their similarities and differences as assets (Cultural Bridge). For more information about Cultural Detective速 please watch the following short video: http://www.youtube.com/watch?v=dOcMCS2WkFg&feature=player_embedded# Q: Who can use the Cultural Detective速 materials? A: Anyone can purchase licenses for and use the Cultural Detective速 Materials. If you are interested in improving your skills in communicating and relating across cultures then Cultural Detective速 can provide you with a consistent Method and process for growth and cross-cultural effectiveness. The Cultural Detective速 tools are theoretically sound yet easy-to-understand and designed for use even with those relatively inexperienced with intercultural communication training. Q: Why Would You Use Cultural Detective Materials? A: Use Cultural Detective to: Build productive working relationships with others on a multicultural team. Learn how to lead and motivate a team with members from different cultures. Build a team with members located around the world. Get the best out of people from different backgrounds and experiences. Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com Kris Bibler, Cultural Detective Business Development kris@culturaldetective.com ph: 913.764.2624
- 2. Establish engaging relationships with clients from all over the world. Decrease negative stereotyping and judgments across locations and functions; enhance desire and effort to collaborate. Promote improved intercultural decision-making by practicing multicultural team solving in real world business scenarios. Incorporate into international travel and expat relocation coaching: alleviate the typical low resulting from culture shock that many expats feel Raise intercultural awareness and gain an overall appreciation for different cultural values Develop a shared mental model for building intercultural competence, and shared tools for cross-cultural collaboration. Learn to listen and observe from an intercultural perspective Understand the value and high impact of open dialogue and when to ask questions versus knowing a list of dos and donts Q: Can I preview the Cultural Detective速 files prior to making a purchase? A: Yes! From the Online Store http://www.culturaldetective.com/purchase click the PREVIEW button to download a free, abridged version of the culture you are interested in. On the preview page, enter your name, email address and affiliation. After you enter that data you will be taken to a preview download screen where you will select the packages you would like to preview. Q: How do I purchase Cultural Detective速 packages? A: For small quantity purchases you may go to our online store http://www.culturaldetective.com/purchase and select the package you wish to purchase. Cultural Detective速 is sold as a license for use, so you must purchase the number of licenses based on the number of people who will be exposed to the materials. The minimum purchase requirement for full package licenses is 5 licenses and for Values Lens packages the minimum is 10 licenses. Pricing: Licenses are sold in sets of five, with a minimum purchase of 1 set of five licenses for US$125 ($25 per user). We offer quantity discounts: your price drops to $20 per user when purchasing 3 or more sets, and down to $15 per user when purchasing 6 or more sets. You will select the package and the quantity of licenses then you will be required to agree to our licensing terms prior to entering your contact and payment information. After your Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com Kris Bibler, Cultural Detective Business Development kris@culturaldetective.com ph: 913.764.2624
- 3. credit card is accepted you will be able to download the Cultural Detective速 files directly to your computer. To open and view the files, you will need Adobe Acrobat Reader. If you do not have Reader installed or need to update it, go here: http://get.adobe.com/reader/ Q: What exactly do I download once Ive purchased the Cultural Detective速 package licenses? A: Each specific culture Cultural Detective速 Packages include three .PDF files: 1. A Series Guide, with complete instructions on how to facilitate a Cultural Detective速 learning event, including definitions of culture, intercultural communication, and intercultural competence. 2. The specific culture Participant Materials, which is what you will print for your participants. This usually includes an introduction to the culture, a Values Lens, explanations of the values and their negative perceptions, proverbs or sayings that illustrate the values, a minimum of five critical incidents, a list of best practices for bridging cultures, and a bibliography. 3. The specific culture Facilitator Manual, which includes a story to introduce the Cultural Detective速 Method, examples of the values and their negative perceptions in action, sample debriefs of the critical incidents, and a list of music that you might play during a learning event. Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com Kris Bibler, Cultural Detective Business Development kris@culturaldetective.com ph: 913.764.2624