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Cultural Detective? FAQ

 Q:       What is Cultural Detective??

 A:      Cultural Detective? is a core process for improving cross-cultural collaboration,
 productivity, satisfaction and effectiveness. It has been used on a proprietary basis by
 major multinationals and NGOs worldwide since 1989, and has been publicly available
 since 2004. It includes a series of culture- and topic-specific packages available via site
 license or online download. In late 2010 the series will also be launched as an online tool
 available to individuals, teams or organizations via subscription. The project is a unique
 collaboration of over 150 international business, organization and learning professionals.

 Cultural Detective? is anchored in three fundamental capacities:
    1. Know yourself as an individual and as a complex amalgam of the influences of
        multiple cultures (Subjective Culture).
    2. Get to know others as individuals and as a complex amalgam of the influences of
        multiple cultures (Cultural Literacy).
    3. Fully include, utilize and appreciate everyone involved, leveraging their
        similarities and differences as assets (Cultural Bridge).

 For more information about Cultural Detective? please watch the following short video:
 http://www.youtube.com/watch?v=dOcMCS2WkFg&feature=player_embedded#



 Q:       Who can use the Cultural Detective? materials?

 A:     Anyone can purchase licenses for and use the Cultural Detective? Materials. If
 you are interested in improving your skills in communicating and relating across cultures
 then Cultural Detective? can provide you with a consistent Method and process for
 growth and cross-cultural effectiveness. The Cultural Detective? tools are theoretically
 sound yet easy-to-understand and designed for use even with those relatively
 inexperienced with intercultural communication training.


 Q:       Why Would You Use Cultural Detective Materials?

 A:       Use Cultural Detective to:
      ?   Build productive working relationships with others on a multicultural team.
      ?   Learn how to lead and motivate a team with members from different cultures.
      ?   Build a team with members located around the world.
      ?   Get the best out of people from different backgrounds and experiences.

Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com
                       Kris Bibler, Cultural Detective Business Development
                                     kris@culturaldetective.com
                                          ph: 913.764.2624
?   Establish engaging relationships with clients from all over the world.
      ?   Decrease negative stereotyping and judgments across locations and functions;
          enhance desire and effort to collaborate.
      ?   Promote improved intercultural decision-making by practicing multicultural team
          solving in real world business scenarios.
      ?   Incorporate into international travel and expat relocation coaching: alleviate the
          typical ¡°low¡± resulting from culture shock that many expats feel
      ?   Raise intercultural awareness and gain an overall appreciation for different
          cultural values
      ?   Develop a shared mental model for building intercultural competence, and shared
          tools for cross-cultural collaboration.
      ?   Learn to listen and observe from an intercultural perspective
      ?   Understand the value and high impact of open dialogue and when to ask questions
          versus knowing a list of ¡°do¡¯s and don¡¯ts¡±



 Q:       Can I preview the Cultural Detective? files prior to making a purchase?

 A:      Yes! From the Online Store http://www.culturaldetective.com/purchase click the
 PREVIEW button to download a free, abridged version of the culture you are interested
 in. On the preview page, enter your name, email address and affiliation. After you enter
 that data you will be taken to a preview download screen where you will select the
 packages you would like to preview.

 Q:       How do I purchase Cultural Detective? packages?

 A:      For small quantity purchases you may go to our online store
 http://www.culturaldetective.com/purchase and select the package you wish to purchase.
 Cultural Detective? is sold as a license for use, so you must purchase the number of
 licenses based on the number of people who will be exposed to the materials. The
 minimum purchase requirement for full package licenses is 5 licenses and for Values
 Lens packages the minimum is 10 licenses.

 Pricing: Licenses are sold in sets of five, with a minimum purchase of 1 set of five
 licenses for US$125 ($25 per user). We offer quantity discounts: your price drops to $20
 per user when purchasing 3 or more sets, and down to $15 per user when purchasing 6 or
 more sets.

 You will select the package and the quantity of licenses then you will be required to agree
 to our licensing terms prior to entering your contact and payment information. After your


Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com
                       Kris Bibler, Cultural Detective Business Development
                                     kris@culturaldetective.com
                                          ph: 913.764.2624
credit card is accepted you will be able to download the Cultural Detective? files directly
 to your computer.

 To open and view the files, you will need Adobe Acrobat Reader. If you do not have
 Reader installed or need to update it, go here:

 http://get.adobe.com/reader/


 Q:      What exactly do I download once I¡¯ve purchased the Cultural Detective? package
 licenses?

 A:      Each specific culture Cultural Detective? Packages include three .PDF files:

 1. A Series Guide, with complete instructions on how to facilitate a Cultural Detective?
 learning event, including definitions of culture, intercultural communication, and
 intercultural competence.

 2. The specific culture Participant Materials, which is what you will print for your
 participants. This usually includes an introduction to the culture, a Values Lens,
 explanations of the values and their negative perceptions, proverbs or sayings that
 illustrate the values, a minimum of five critical incidents, a list of best practices for
 bridging cultures, and a bibliography.

 3. The specific culture Facilitator Manual, which includes a story to introduce the
 Cultural Detective? Method, examples of the values and their negative perceptions in
 action, sample debriefs of the critical incidents, and a list of music that you might play
 during a learning event.




Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com
                       Kris Bibler, Cultural Detective Business Development
                                     kris@culturaldetective.com
                                          ph: 913.764.2624
Ad

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CD FAQ

  • 1. Cultural Detective? FAQ Q: What is Cultural Detective?? A: Cultural Detective? is a core process for improving cross-cultural collaboration, productivity, satisfaction and effectiveness. It has been used on a proprietary basis by major multinationals and NGOs worldwide since 1989, and has been publicly available since 2004. It includes a series of culture- and topic-specific packages available via site license or online download. In late 2010 the series will also be launched as an online tool available to individuals, teams or organizations via subscription. The project is a unique collaboration of over 150 international business, organization and learning professionals. Cultural Detective? is anchored in three fundamental capacities: 1. Know yourself as an individual and as a complex amalgam of the influences of multiple cultures (Subjective Culture). 2. Get to know others as individuals and as a complex amalgam of the influences of multiple cultures (Cultural Literacy). 3. Fully include, utilize and appreciate everyone involved, leveraging their similarities and differences as assets (Cultural Bridge). For more information about Cultural Detective? please watch the following short video: http://www.youtube.com/watch?v=dOcMCS2WkFg&feature=player_embedded# Q: Who can use the Cultural Detective? materials? A: Anyone can purchase licenses for and use the Cultural Detective? Materials. If you are interested in improving your skills in communicating and relating across cultures then Cultural Detective? can provide you with a consistent Method and process for growth and cross-cultural effectiveness. The Cultural Detective? tools are theoretically sound yet easy-to-understand and designed for use even with those relatively inexperienced with intercultural communication training. Q: Why Would You Use Cultural Detective Materials? A: Use Cultural Detective to: ? Build productive working relationships with others on a multicultural team. ? Learn how to lead and motivate a team with members from different cultures. ? Build a team with members located around the world. ? Get the best out of people from different backgrounds and experiences. Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com Kris Bibler, Cultural Detective Business Development kris@culturaldetective.com ph: 913.764.2624
  • 2. ? Establish engaging relationships with clients from all over the world. ? Decrease negative stereotyping and judgments across locations and functions; enhance desire and effort to collaborate. ? Promote improved intercultural decision-making by practicing multicultural team solving in real world business scenarios. ? Incorporate into international travel and expat relocation coaching: alleviate the typical ¡°low¡± resulting from culture shock that many expats feel ? Raise intercultural awareness and gain an overall appreciation for different cultural values ? Develop a shared mental model for building intercultural competence, and shared tools for cross-cultural collaboration. ? Learn to listen and observe from an intercultural perspective ? Understand the value and high impact of open dialogue and when to ask questions versus knowing a list of ¡°do¡¯s and don¡¯ts¡± Q: Can I preview the Cultural Detective? files prior to making a purchase? A: Yes! From the Online Store http://www.culturaldetective.com/purchase click the PREVIEW button to download a free, abridged version of the culture you are interested in. On the preview page, enter your name, email address and affiliation. After you enter that data you will be taken to a preview download screen where you will select the packages you would like to preview. Q: How do I purchase Cultural Detective? packages? A: For small quantity purchases you may go to our online store http://www.culturaldetective.com/purchase and select the package you wish to purchase. Cultural Detective? is sold as a license for use, so you must purchase the number of licenses based on the number of people who will be exposed to the materials. The minimum purchase requirement for full package licenses is 5 licenses and for Values Lens packages the minimum is 10 licenses. Pricing: Licenses are sold in sets of five, with a minimum purchase of 1 set of five licenses for US$125 ($25 per user). We offer quantity discounts: your price drops to $20 per user when purchasing 3 or more sets, and down to $15 per user when purchasing 6 or more sets. You will select the package and the quantity of licenses then you will be required to agree to our licensing terms prior to entering your contact and payment information. After your Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com Kris Bibler, Cultural Detective Business Development kris@culturaldetective.com ph: 913.764.2624
  • 3. credit card is accepted you will be able to download the Cultural Detective? files directly to your computer. To open and view the files, you will need Adobe Acrobat Reader. If you do not have Reader installed or need to update it, go here: http://get.adobe.com/reader/ Q: What exactly do I download once I¡¯ve purchased the Cultural Detective? package licenses? A: Each specific culture Cultural Detective? Packages include three .PDF files: 1. A Series Guide, with complete instructions on how to facilitate a Cultural Detective? learning event, including definitions of culture, intercultural communication, and intercultural competence. 2. The specific culture Participant Materials, which is what you will print for your participants. This usually includes an introduction to the culture, a Values Lens, explanations of the values and their negative perceptions, proverbs or sayings that illustrate the values, a minimum of five critical incidents, a list of best practices for bridging cultures, and a bibliography. 3. The specific culture Facilitator Manual, which includes a story to introduce the Cultural Detective? Method, examples of the values and their negative perceptions in action, sample debriefs of the critical incidents, and a list of music that you might play during a learning event. Cultural Detective: Increase Productivity, Strengthen Relationships www.culturaldetective.com Kris Bibler, Cultural Detective Business Development kris@culturaldetective.com ph: 913.764.2624