1. Certificate
Getulio Ferreira
Training Director
EBI TCONSULTORIA e TREINAMENTO
of Achievement
This is to certify that
Ricardo Emanuel Apolinario Ferreira
has sussefully completed 144 hrs. of all the course
Total Quality Management Training
01. Quality Management;
02. Leadership;
03. 5S Program;
04. ISO 9001;
05. Quality Tools;
06. Effective Meetings;
07. Key Performance Indicators;
08. Creativity and Innovation;
09. Quality Control Circles;
10. Presentation Techniques;
11. Visual Management System.
held on: 1999 to 2005. September 28, 2017