Cedia A How To Discussion Scenarios 2011
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Laura Mitchell, GrandCare\'s VP Marketing, at CEDIA 2011 We all know the statistics and can agree that technology and aging is the future, so now what? This course takes you on a journey from choosing your home health technologies to promoting and educating to sales and support. Prepare to see real-life case studies on how actual home automation installers started their business, promoted, sold and supported this new caregiving network clientele. Discuss why it\'s not your ordinary sale and how you can be prepared for this brand new $20 billion dollar market! If you think home health technology might be your next market, you cannot afford to miss this rare opportunity.
Cedia A How To Discussion Scenarios 2011
- 1. Home Health Tech: A How To Discussion {
- 2. Home Health Technology Case Study: A How-To Discussion ESCR047 Home Health Technology Case Study: A How-To Discussion Catalog #: ESCR047-7 Thursday: 11:00 a.m. - 12:00 p.m. { CEU Value: 0.50 Instructor: Laura Mitchell, GrandCare Systems We all know the statistics and can agree that technology and aging is the future, so now what? This course takes you on a journey from choosing your home health technologies to promoting and educating to sales and support. Prepare to see real-life case studies on how actual home automation installers started their business, promoted, sold and supported this new caregiving network clientele. Discuss why it's not your ordinary sale and how you can be prepared for this brand new $20 billion dollar market! If you think home health technology might be your next market, you cannot afford to miss this rare opportunity!
- 3. Laura Mitchell VP Marketing GrandCare Systems laura@grandcare.com 262-338-6147 Join our Online Communities! GC Website: www.grandcare.com GC Forums: http://dealerweb.grandcare.com GC Blog: http://grandcare.wordpress.com/ LinkedIn: www.linkedin.com/groups?about=&gid=2043956&trk=anet_ug_grppro Twitter: @grandcare Boomer Authority: GrandCare : Facebook: http://www.facebook.com/pages/GrandCare-Systems-Corporate-HQ/163121913734858 Squidoo: http://www.squidoo.com/grandcare-systems YouTube: http://www.youtube.com/gcsys Blog: http://grandcare.wordpress.com Convore: https://convore.com/grandcare-home-health-tech/ Digg: http://digg.com/grandcare Industry Aging/Tech Webinar: GrandCare hosts an industry-wide Aging/Technology Webinar (the 1st and 3rd Thursday of each month) at 2pm Eastern Time (http://grandcaresystems.webex.com) for aging/technology industry participants, GrandCare Distributors, GC-Partners and other interested individuals. Its a free webinar and GrandCare staff is always available to field questions, take suggestions, offer answers, etc. This webinar has been available since 2008 and is thought of as a key aging/technology resource.
- 4. Agenda Introduction of Scenarios (real life stories of home health technology) Identifying the Customer & Customer Needs Who? Where? How to reach potential customer Marketing Tips Outreach Education Credibility The Sales Process Closing the Sale How? When? Overcoming Obstacles The Price is Right Choosing the Model/Sensor Package The Installation Assessment Pre-installation procedures Follow-up Customer Feedback Checking in Support Question/Answer Session
- 5. Scenario One
- 6. Scenario Two
- 8. Identifying your customer Who? Loved One Caregiver Professional Caregiver Medical Professional Facility
- 9. Identifying your customer Independent/Assisted At Home Living Where? Hospital/Rehab/Hospice Group Home
- 10. Marketing Outreach How to reach potential customer Marketing Tips Outreach Education Credibility The Sales Process
- 11. The Sale Closing the Sale How? When? Overcoming Obstacles The Price is Right Customizing the Package
- 12. The Installation: Jim Gleason The Installation Assessment The Pre-installation procedures Installation Customer Feedback Checking in Follow-up Support
- 13. From Consultation to Installation Family Discuss Needs Discuss Potential Solutions Client Interview (likes, hobbies, interests to help Go through full explanation ensure Primary to Assist Caregiver/Responder & Consultation with Communications) communicators Determine Appt to Survey the Home Verify Internet Connection Have client sign end user Ensure there will be no signal /sensor Model & Price & Payment Schedule (renting/buying?) licensing agreement/hipaa agreement placement troubles Verify exact sensors/placement Assess if router will be needed Set Installation Date Sensors Prep work Family Orientation How to add more caregivers/users add communications before for installation initial rules- train family on rules Preset Sensors/Network (if possible) Set up family Online with user names/passwords installation Perform Better to not SECURE anything to walls until you Rodeo Clown Theory (hit the explanation sweet spot Set 2 week check-up with KNOW its a good place for Family Installation the sensor not over, not under) 2 Week Assess information Are they getting what they Set Appropriate Rules Adjust sensors if needed want? Check-up
- 14. Laura Mitchell Questions?? VP Marketing GrandCare Systems dealers@grandcare.com 262-338-6147 Thank You!
- 15. Home Health Tech: A How To Discussion {