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LL.M. MEng Fr辿d辿ric Hardes
LL.M. MEng Fr辿d辿ric Hardes

This document discusses reshaping the customer experience in retail banking. It was written by Frederic HARDES on February 24, 2015 for a specialized knowledge and applications group focusing on internet-based topics. The document has an internal identification number.

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Frederic HARDES Reshaping the Customer Experience in Retail Banking 02/24/2015 02/24/2015 22QDH 01.0 001 00 0000000000 Chicago, IL Group - Internet-BasedSpecialized Knowledge & Applications 1.0

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  • 1. Frederic HARDES Reshaping the Customer Experience in Retail Banking 02/24/2015 02/24/2015 22QDH 01.0 001 00 0000000000 Chicago, IL Group - Internet-BasedSpecialized Knowledge & Applications 1.0