Cesar Resume
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This document is a resume for Cesar DeJesus Jr. seeking a position on the National Accounts Management Team utilizing his education and over 10 years of experience providing exceptional customer service and operations support at Comcast Cable. He has received several awards from peers and management for being available and willing to help others as well as being a valuable team member. His skills include strong communication, proficiency with Microsoft Office, working well under pressure and both independently and on a team.
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Raymond Collazo is a senior customer service manager and production scheduler professional with over 19 years of experience in direct mail. He has a track record of exceeding customer expectations and improving bottom line results. Collazo leads and builds customer-focused teams to ensure exemplary customer service and compliance with company policies. He is a tenacious communicator who has established a loyal long-term customer base. Collazo's areas of expertise include strong customer service, problem solving, and account management skills. He is currently seeking new opportunities to continue utilizing his leadership and customer service experience.rios resume
rios resumeRio Clark
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This document is a resume for Rio Clark summarizing their experience in customer service roles. It outlines their contact information, skills including communication, computer programming, and problem solving. Their work history includes roles as a Customer Service Representative where they resolved customer conflicts, a Front Desk Representative greeting customers and handling transactions, and as a Sandwich Artist making food and operating the register. They also have volunteer experience assisting at Goodwill.guarnes self assesstment 052016
guarnes self assesstment 052016Neil Ivan Guarnes
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The document contains a summary of an individual's qualifications for a human resources or administrative role. It includes his educational background, work experiences in customer service, human resources, and recruitment roles, as well as his skills in areas like Microsoft applications, communication, and recruitment processes like screening, interviewing, and orientation. The summary highlights his multi-year experience in customer service, human resources benefits administration, and recruitment work in the Philippines.Cesar Resume
- 1. DEJESUS JR, CESAR 9 Oak Hollow Ln | Sicklerville NJ 08081 | (856) 924-1065 | cesar_dejesus@cable.comcast.com OBJECTIVE To further facilitate exceptional Customer Service and WorkforceOperations supportwhilealso becoming an influential member ofthe National AccountsManagement Team. I hopeto be ableto better utilizemy education and prior work experience inthisnew and challenging work environment. My educationand work history give me aunique insight into therequirementsofthisposition and I look forward to contributing tothe growth and successofthisdepartment. PROFESSIONAL ACHIEVE MENTS PEER RECOGNITION AWARD EMPLOYEEOF THEYEAR 2014:  Award Voted on by Work ForceOperatorsfor the person who isalwaysavailable and willing to help assist others Crush It Award –Q1 2014:  Employee ofthe Quarter voted on by Work ForceOperationsManagement Team MVP –2013:  Award voted on by my peersfor Most Valuableteam member ofthe year SKILLS AND ABILITIES  Strong Interpersonal, Written and Verbal communicationskills.  Proficient in Microsoft Word,Excel, PowerPoint,and Access. Quick learner –Open minded.  Thrive in high pressure, deadlineand metric drivensystems. Accurate, thorough and consistent.  Self-managing. Able to work independently and thrive inteam oriented environments  Experience with CSG, Einstein, CableData, Vision, GrandSlam, Watchtower and Scout WORK EXPERIENCE COMCAST CABLE Voorhees, NJ 10/2007 –Present Work ForceOperations Escalations Team:  Assisted Technical OperationsSupervisorsand Work Force Management with high priority issues  Assisted with phone and internetprovisioning, telephoneporting and technical problems  Managed ER ticketsand email queue, routed work to appropriate partiesfor customer resolution Dispatcher:  Route technicianstherework for the day  Assist technicianswithbilling and provisioning issues  Reach out to customersregarding their appointments Commercial Operations Fulfillment Representative:  Provisioned Phoneand Internet servicefor Commercial accounts  Resolved Porting telephone number issues  Assisted techswith completion ofCommercial Work orders AvoidableTruck RollRepresentative:  Look over work ordersto see ifwe can resolvethe customers issue from theoffice  Make sure the work ordersare set upproperly Customer Account Executive:  Assist customerswith billing inquiries  Trouble shoot with customersto resolveCable, Phone and Internetissues  Educate our customerson our productsand services Trainer  Train fellow coworkerson CSG aswell asphone provisioning  Train new WFOrepshow to be Field Traffic Controllers  Assist Trainer Paulo RodrigueswithNew HireTrainings EDUCATION CONNECTICUT SCHOOL OF BROADCASTING CHERRY HILL NJ JUNE 2006 Extensive studiesin radio and televisionbroadcasting. Studiesincludeboard operation, digital and analog production and editing for radio and television. Specializedtraining with SAWPlusand Cool Edit Pro digital audio software Televisionexperiencewith FinalCut Pro,Titlemaker,Teleprompter, VideonicsEdit Suiteand cameraoperation. References Available Upon Request