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cFactory v4 Launch Workshop for Partners

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Henk Uyttenhove
Henk Uyttenhove

This document discusses Thinfactory's cloud orchestration platform cFactory. It provides an overview of cFactory's history and products. Version 4 was recently launched with new features like a self-service portal, automated service rollouts, and integration with third-party cloud infrastructures. The document demonstrates cFactory's capabilities through a short demo and outlines the next steps for partners to migrate to version 4.

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PAGE1 WWW.THINFACTORY.COM Workshop cFactory v4 WWW.THINFACTORY.COM Johan Vanhaeren Henk Uyttenhove 2015 November 17 WWW.THINFACTORY.COM
PAGE2 WWW.THINFACTORY.COM - Thinfactory - Introduction
PAGE3 WWW.THINFACTORY.COM History 2004 Thinfactory Founded 2015 Launch of v4 2009 Launch of software development Cloud Orchestration 2012 Hosting with orchestration for service Providers and Enterprise (v2) 2014 Orchestration software as a license
PAGE4 WWW.THINFACTORY.COM Our Products Cloud Orchestration cFactory Cloud Hosting cPlaza Cloud Builder Cloud Advisory Cloud Strategy Cloud Migration Cloud Design
PAGE5 WWW.THINFACTORY.COM - Thinfactory - Business Challenges
PAGE6 WWW.THINFACTORY.COM Business Questions Your Business Checklist
PAGE7 WWW.THINFACTORY.COM Local Cloud market Source: Computer Profile Nov 2015
PAGE8 WWW.THINFACTORY.COM Local Cloud market ? Cloud = @Provider using public cloud ? Hosted = @Provider private virtual cloud ? Remote = @Customer but centralised ? Local = @Customer but distributed Source: Computer Profile Nov 2015
PAGE9 WWW.THINFACTORY.COM Gartner view on Cloud + = ? Cloud Orchestration Strategic Planning Assumptions (Top 10 Strategic Predictions for 2015) By 2018, digital business will require 50% fewer business process workers and 500% more key digital business jobs, compared with traditional models. By 2017, a significant and disruptive digital business will be launched that was conceived by a computer algorithm. By 2018, the total cost of ownership for business operations will be reduced by 30% through smart machines and industrialized services. https://www.gartner.com/doc/2864817
PAGE10 WWW.THINFACTORY.COM The Solution ? ¡­ The Cloud Dedicated Cloud Hybrid Cloud Public Cloud IaaS PaaS DaaS SaaS BPaaS
PAGE11 WWW.THINFACTORY.COM The Solution ? Multiple vendors, how to¡­ ? Manage fragmented contracts ? Consolidate external costs ? Split Cost ? Control subscriptions and deployments ? Get easy access to your services ¡­ and become an effective Cloud Solution Broker?
PAGE12 WWW.THINFACTORY.COM The Cloud Broker job profile Evolution No Business Automation With Business Automation
PAGE13 WWW.THINFACTORY.COM - Thinfactory - What can we do for you?
PAGE14 WWW.THINFACTORY.COM Thinfactory Cloud Orchestration o Self service portal o Automated service roll-out o Single pane of glass o Sales automation o Different private and public Cloud services o Workflows and Role Based Access o RESTfull API¡¯s o Extendable plugin model o Easy export of any type of information
PAGE15 WWW.THINFACTORY.COM Thinfactory Cloud Hosting by
PAGE16 WWW.THINFACTORY.COM cFactory Platform User Interface Mobile UIWeb UI API (Mobile App) Cloud Orchestration ContractsAccounts Reports Service DashboardsQuotes Permissions Cloud Logic CFSIM .NET Service Mgmt Activity Logs Catalog IaaSSaaSPaaS Broker Infrastructure Layer Hypervisor CPU Storage Networking/ Firewall Local Federated 3th Party OpenStack Azure AWS cFactory 4.x Business Logic Open Stack Cloud Services Scheduler
PAGE17 WWW.THINFACTORY.COM - Thinfactory - V4 Introduction
PAGE18 WWW.THINFACTORY.COM TECHNICAL APPROACH COMMERCIAL APPROACH cFactory Roadmap V1 (2009) V4.0 (2015) V4.5 (2016) V4.x BUILD TECHNOLOGY BOOST SALES EXTEND ? Contract management ? Create/modify/delete ? Channel management ? Price management ? Service orchestration ? IaaS ? DaaS ? SaaS (Mail, Backup, Virus, Monitoring, License, DNS, SSL) ? Solution groups and solution builder ? Sales driven catalog management ? Show price for selected config ? Show more info on config ? Improved billing reports ? Rebranding ? Easy to use end-user interface ? Sales automation options ? Sales teams, dashboards ? Internal delegation and workflow ? Improved Roles & Responsibilities ? Improved proposal process (e-Quote) ? Resource pools New features subject to development ? 3rd party cloud infrastructure ? Azure (public infra) ? Amazon EC2 (public infra) ? Openstack (private/public infra) ? Microsoft 365/ESD platform ? Software Agent for Mobile Devices ? FWaaS, VPN, DHCP, import/export, vDC ? VEEAM integration for DR/BC ? Awingu DaaS via HTML5 integration ? VoIP with cloud based PBX ? Extended system monitoring *Notice: Above given list is subject for review CHALLENGER APPROACH
PAGE19 WWW.THINFACTORY.COM Version 4.10 ? Introduction of concept solution and solution groups (also for private catalog) ? Introduction of solution builders ? Introduction of table view on all information with export options ? Introduction of improved messaging bus (Tasks/Messages) ? Introduction of smart ¡°Shopping Cart¡± ? Introduction of a Dashboard with Widgets ? Introduction of rebranding options ? Support for mobile devices (Responsive) ? Enable access via REST API¡¯s Controlled Introduction
PAGE20 WWW.THINFACTORY.COM Version 4.10 ? Add descriptions with links to SLA/Service Description/documentation to solutions ? Single billing report for every level ? E-quote with templates ? Time-zone based interface ? Reset of user passwords and unlock AD accounts from single user view ? Add price locking and customer prices to signed contracts (custom prices per contract) ? How to handle manual quantity in FIX contracts Continued
PAGE21 WWW.THINFACTORY.COM Version 4.11 ? Enable SSO access from different vendors (first: myDigipass) ? Extend the customer view table with contact details ? Extend the status options of bandwidth for cNET public ? Create the Nomadesk connector (manual provisioning) ? Create the cNET Direct service solution for ordering (manual provisioning) Planned for December
PAGE22 WWW.THINFACTORY.COM Version 4.2 ? Enhance the e-quote system (price lock + edit, status ordered, valid until date and export to HTML) ? Link items to the billing reports for internal chargeback ? Extend task/message system with email notifications (so all notification forwarded to email) ? Price list management ? Improve contract notification messages (more information on impact of contract expire on items) ? General notifications on the platform (can be used for sales, support or informative messages) ? Extend the workflow to support internal flows Planned for early Q1 2016
PAGE23 WWW.THINFACTORY.COM Version 4.5 - ¡­. ? Evaluating of the integration additional Cloud infrastructures ¨C Public Azure for IaaS ¨C Public Amazon EC2 ¨C Private/Public Openstack ? Integration of additional SaaS solutions ¨C Microsoft 365 ¨C VEEAM for DR/BC ¨C VoIP Cloud based Notice: Above given list is subject for review Forecasted development
PAGE24 WWW.THINFACTORY.COM Short demo In the demo: o Personalised login portal o Creation of a new customer (can be internal department) o Create users for this new customer o Make a McAfee offer to the new customer with e-quote o Impersonate as this new customer and accept the order o Provisioning of the order via the solution builders o Stop impersonate and check signed contract new customer
PAGE25 WWW.THINFACTORY.COM - Thinfactory - Demo
PAGE26 WWW.THINFACTORY.COM - Thinfactory - Next Steps
PAGE27 WWW.THINFACTORY.COM What are the next steps? Every partner of cPlaza will be invited to migrate to v4 in the upcoming weeks. Tobeconsideredforthemigration o Rebrandingoptions(colorsettingsandbusinesslogo) o Contentoftheproductcatalog (default,private catalog,documents) o ReviewoftheRolesandResponsibilities Nomigrationisrequiredforexistingcontractsandprices * Notice: All migrates should be terminated before end Q1 2016 so support on v3.

More Related Content

cFactory v4 Launch Workshop for Partners

  • 3. PAGE3 WWW.THINFACTORY.COM History 2004 Thinfactory Founded 2015 Launch of v4 2009 Launch of software development Cloud Orchestration 2012 Hosting with orchestration for service Providers and Enterprise (v2) 2014 Orchestration software as a license
  • 8. PAGE8 WWW.THINFACTORY.COM Local Cloud market ? Cloud = @Provider using public cloud ? Hosted = @Provider private virtual cloud ? Remote = @Customer but centralised ? Local = @Customer but distributed Source: Computer Profile Nov 2015
  • 9. PAGE9 WWW.THINFACTORY.COM Gartner view on Cloud + = ? Cloud Orchestration Strategic Planning Assumptions (Top 10 Strategic Predictions for 2015) By 2018, digital business will require 50% fewer business process workers and 500% more key digital business jobs, compared with traditional models. By 2017, a significant and disruptive digital business will be launched that was conceived by a computer algorithm. By 2018, the total cost of ownership for business operations will be reduced by 30% through smart machines and industrialized services. https://www.gartner.com/doc/2864817
  • 10. PAGE10 WWW.THINFACTORY.COM The Solution ? ¡­ The Cloud Dedicated Cloud Hybrid Cloud Public Cloud IaaS PaaS DaaS SaaS BPaaS
  • 11. PAGE11 WWW.THINFACTORY.COM The Solution ? Multiple vendors, how to¡­ ? Manage fragmented contracts ? Consolidate external costs ? Split Cost ? Control subscriptions and deployments ? Get easy access to your services ¡­ and become an effective Cloud Solution Broker?
  • 12. PAGE12 WWW.THINFACTORY.COM The Cloud Broker job profile Evolution No Business Automation With Business Automation
  • 14. PAGE14 WWW.THINFACTORY.COM Thinfactory Cloud Orchestration o Self service portal o Automated service roll-out o Single pane of glass o Sales automation o Different private and public Cloud services o Workflows and Role Based Access o RESTfull API¡¯s o Extendable plugin model o Easy export of any type of information
  • 16. PAGE16 WWW.THINFACTORY.COM cFactory Platform User Interface Mobile UIWeb UI API (Mobile App) Cloud Orchestration ContractsAccounts Reports Service DashboardsQuotes Permissions Cloud Logic CFSIM .NET Service Mgmt Activity Logs Catalog IaaSSaaSPaaS Broker Infrastructure Layer Hypervisor CPU Storage Networking/ Firewall Local Federated 3th Party OpenStack Azure AWS cFactory 4.x Business Logic Open Stack Cloud Services Scheduler
  • 18. PAGE18 WWW.THINFACTORY.COM TECHNICAL APPROACH COMMERCIAL APPROACH cFactory Roadmap V1 (2009) V4.0 (2015) V4.5 (2016) V4.x BUILD TECHNOLOGY BOOST SALES EXTEND ? Contract management ? Create/modify/delete ? Channel management ? Price management ? Service orchestration ? IaaS ? DaaS ? SaaS (Mail, Backup, Virus, Monitoring, License, DNS, SSL) ? Solution groups and solution builder ? Sales driven catalog management ? Show price for selected config ? Show more info on config ? Improved billing reports ? Rebranding ? Easy to use end-user interface ? Sales automation options ? Sales teams, dashboards ? Internal delegation and workflow ? Improved Roles & Responsibilities ? Improved proposal process (e-Quote) ? Resource pools New features subject to development ? 3rd party cloud infrastructure ? Azure (public infra) ? Amazon EC2 (public infra) ? Openstack (private/public infra) ? Microsoft 365/ESD platform ? Software Agent for Mobile Devices ? FWaaS, VPN, DHCP, import/export, vDC ? VEEAM integration for DR/BC ? Awingu DaaS via HTML5 integration ? VoIP with cloud based PBX ? Extended system monitoring *Notice: Above given list is subject for review CHALLENGER APPROACH
  • 19. PAGE19 WWW.THINFACTORY.COM Version 4.10 ? Introduction of concept solution and solution groups (also for private catalog) ? Introduction of solution builders ? Introduction of table view on all information with export options ? Introduction of improved messaging bus (Tasks/Messages) ? Introduction of smart ¡°Shopping Cart¡± ? Introduction of a Dashboard with Widgets ? Introduction of rebranding options ? Support for mobile devices (Responsive) ? Enable access via REST API¡¯s Controlled Introduction
  • 20. PAGE20 WWW.THINFACTORY.COM Version 4.10 ? Add descriptions with links to SLA/Service Description/documentation to solutions ? Single billing report for every level ? E-quote with templates ? Time-zone based interface ? Reset of user passwords and unlock AD accounts from single user view ? Add price locking and customer prices to signed contracts (custom prices per contract) ? How to handle manual quantity in FIX contracts Continued
  • 21. PAGE21 WWW.THINFACTORY.COM Version 4.11 ? Enable SSO access from different vendors (first: myDigipass) ? Extend the customer view table with contact details ? Extend the status options of bandwidth for cNET public ? Create the Nomadesk connector (manual provisioning) ? Create the cNET Direct service solution for ordering (manual provisioning) Planned for December
  • 22. PAGE22 WWW.THINFACTORY.COM Version 4.2 ? Enhance the e-quote system (price lock + edit, status ordered, valid until date and export to HTML) ? Link items to the billing reports for internal chargeback ? Extend task/message system with email notifications (so all notification forwarded to email) ? Price list management ? Improve contract notification messages (more information on impact of contract expire on items) ? General notifications on the platform (can be used for sales, support or informative messages) ? Extend the workflow to support internal flows Planned for early Q1 2016
  • 23. PAGE23 WWW.THINFACTORY.COM Version 4.5 - ¡­. ? Evaluating of the integration additional Cloud infrastructures ¨C Public Azure for IaaS ¨C Public Amazon EC2 ¨C Private/Public Openstack ? Integration of additional SaaS solutions ¨C Microsoft 365 ¨C VEEAM for DR/BC ¨C VoIP Cloud based Notice: Above given list is subject for review Forecasted development
  • 24. PAGE24 WWW.THINFACTORY.COM Short demo In the demo: o Personalised login portal o Creation of a new customer (can be internal department) o Create users for this new customer o Make a McAfee offer to the new customer with e-quote o Impersonate as this new customer and accept the order o Provisioning of the order via the solution builders o Stop impersonate and check signed contract new customer
  • 27. PAGE27 WWW.THINFACTORY.COM What are the next steps? Every partner of cPlaza will be invited to migrate to v4 in the upcoming weeks. Tobeconsideredforthemigration o Rebrandingoptions(colorsettingsandbusinesslogo) o Contentoftheproductcatalog (default,private catalog,documents) o ReviewoftheRolesandResponsibilities Nomigrationisrequiredforexistingcontractsandprices * Notice: All migrates should be terminated before end Q1 2016 so support on v3.

Editor's Notes

  • #4: 2004: Consultancy followed by hosting 2009: Looking for automation tools for cloud hosting but no good products on the market 2012: Introduction of a multi-tenant and multi-level orchestration platform 2014: Software license in a rental formula 2015: Launch of v4 with focus on sales automation
  • #5: cFactory is our software for cloud orchestration cPlaza is the cFactory software deployed in 3 different Belgium datacenters Cloud Builder is the expertise due to software development and cloud hosting as a consulting service
  • #6: In next slides, we will see some business challenges every company has to consider and how cloud may answer on the questions
  • #7: Buy or Rent: Should I do capex investments or operational expenses? What about owning assets? What about investments? Focus on Core Activities: Hidden Costs. How do you earn money. Don¡¯t you have to much distracting side activities? Cost Management: Most companies deploy 3th services from different vendors. How to manage all these costs from different vendors? How to split costs across cost centers? Effective Communication: Internal/External communication can be via social media/email/powerpoint/mail. How to control communication? Pay on Use or Prepaid: Pay on Use can result in uncontrollable costs at the end of billing period. Prepaid could result in sleeping resources.
  • #8: Outsourcing of servers is still growing business. On premise servers are depreciated. (no economy of scale, sleeping resources, costs of DC)
  • #9: All customers are hybrid and we see a big fragmentation in hosting = multiple vendors depending on solution
  • #10: Gartner analysed the market and we see clear growth in service provider and decrease in on premise.
  • #11: The cloud has become part of everydays business but no single turn-key solution for all problems. So different vendors, contracts, costs. How to control all these different service providers?
  • #12: Manage fragmented contracts with different vendors Consolidate of the different costs of the vendors Split the costs between different cost centers Keep in control of the ordered and deployed services (orchestration) Single portal with an unified use and feel for reducing training
  • #13: Two types of cloud brokers. The opportunistic cloud broker without any automation trying to keep everything under control and who has to make sure delivery is done in time. The cloud broker with business automation so he only has to handle the relationship and not the delivery.
  • #15: Business automation software based upon a webportal automating the orchestration.
  • #16: Cloud hosting is the cFactory orchestration software with all business automation but with provisioning of different private and public cloud solutions.