CGT 411 Voxee Final presentation
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The document presents the results of a study testing a visually-centric email interface called INBAHX. The study found that users spent 31% more time categorizing messages while using INBAHX compared to a traditional interface, though the results were not statistically significant. Users found INBAHX to be more intuitive and efficient and would be interested in adopting elements of its interface in their own email clients. The presentation reflects on ways to improve the study methodology with a longer trial period, larger sample size, and iterative user testing.
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- 2. PROBLEM STATEMENTInteraction with email is similar across email clients. The current interfaces have limited effect on efficient email prioritization.
- 6. EMAIL IS PROBLEMATIC30%of a work day spent on email18% of professionals admit they check their email in bed53%+ of professionals feel they get too many emails a dayAIIM Market Intelligence (2009) Email Management: The good, the bad and the ugly
- 7. $980,000,000Estimated yearly impact of email overload and interruptions caused by email at IntelInfomania: Why we cant afford to ignore it anymore, Zeldes, Sward, Louchheim 2007
- 8. How will a visually-centric email interface affect time spent managing email?
- 10. Logos are property of respective owners
- 11. Overcome email overload by interacting with a visually-centric client interface, INBAHX.
- 12. HYPOTHESISA visually-centric email interface will create a more intuitive experience, and will increase time spent categorizing messages while decreasing time spent managing email.
- 13. METHODOLOGY
- 14. TIME RESULTS74851831%more time on InbahxTIMEp value > 0.05standard deviation C 270 secondssample size C 58Traditional C 31, Inbahx - 27 INBAHXTRADITIONAL
- 15. OVERLOADED USERSSpent 25% less on InbahxSpent 16% more on Traditional
- 16. USER ACCEPTANCE55%would switch89% would like to see elements in own client
- 17. USER ACCEPTANCE80%vertical weighting is practical52% see value as add-on
- 18. USER ACCEPTANCE52%more efficient62% more intuitive
- 19. INTERFACE ELEMENTS78%calendar is valuable67% river is valuable
- 20. REFLECTIONS15 minutes not enoughLet users use their own inbox for a long time, month or twoLarge sample size, hundredsFocus groupsIncremental beta versions
- 21. REVISION
- 23. THE FUTURE
- 30. QUESTIONS?
- 31. THANKS