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Economics. Business and Tourism
One section of the overall presentation for the PhD thesis titled
¡°Airport Mobile Internet¡±
Introduction
Luis Mart¨ªn-Domingo | www.aeriport.com
Ch1 Ch2 Ch3 Ch4 Ch5 Ch6 Ch7
the airport in your hands
1
Airport Mobile Internet
2
Background
Globalization & Competition
2000 2015
x2
2030
x2
World Air Passengers
Source: Airbus
AirlinesShareholders
Airport Profits & Low Fees
Public
Utility
Commercial
3
Airport Challenges
?
Guiding Passengers
€
Commercial Revenue
Airport Quality of Service - ASQ
4
Congestion and Pollution
Recent Trends
Source: SITA
5
World Internet Users
Source: internetworldstats.com
Air pax with smartphone
Objectives
Airports Adoption Passengers Wayfinding
6
€
Commercial RevenueCongestion and Pollution
Objectives +
To use technological tools
Academia - industry
Blog
To lecture
7
Methodology 1/2
Secondary Data
ACI IATA
8
World Internet Users
Source: internetworldstats.com
Laboratory Equipment
WiFi
Primary Data
Methodology 2/2
Tour-
ism
Web & Apps Evaluation
Innovation Model
Scolari
Fdz-
Cavia
2014 KART Plot
ANOVA
Chi-Square | Shapiro-Wilk
Rogers.
1995
Theory of
Innovation
Park &
Gretzel
2007
Sucess
Factors
+
-
TOPSIS
Zadeh
1965-
74-84
Fuzzy
Theory
Hwang
& Yoon
1981
MCDM
TOPSIS
Very Poor
Poor
Fair
Good
Very Good
9
Methodology +
Flip the classroom | Conference
10
Academia-Industry collaboration
Blog
Aeriport.com
Technology
Lecturing
Abeyse-
kera &
Dawson
2015
Thesis Structure
11
Ch3 Ch4 Ch5 Ch6
2015
2011
2012
2013
2014
2016
2010
Ch2Ch1 Ch7
ES
|- Introduction -| |- Conclusions--- Separated Research Papers ----
12
Q
€
URLURL
ACI
Airport Mobile Website Evaluation:
Terminal Navigation and Commercial Revenue
Ch3 Ch4 Ch5 Ch6
2015
2011
2012
2013
2014
2016
2010
13
Airport Mobile Internet as an indication of
Innovation
Ch3 Ch4 Ch5 Ch6
CPH
Copenhaguen Kastrup
STN
London Stansted
AMS
Amterdam Schiphol
LHR
London Heathrow
ACI
€
URLURL
2015
2011
2012
2013
2014
2016
2010
14
Ch3 Ch4 Ch5 Ch6
Airport Surface Access and Mobile Apps
ACI
URLURL
P
€
2015
2011
2012
2013
2014
2016
2010
15
Ch3 Ch4 Ch5 Ch6
Airport Service Quality using Fuzzy
numbers and TOPSIS
IATA
Q
ASQ
Index
2015
2011
2012
2013
2014
2016
2010
Thesis Structure
16
Ch3 Ch4 Ch5 Ch6
2015
2011
2012
2013
2014
2016
2010
Ch2Ch1 Ch7
ES
|- Introduction -| |- Conclusions--- Separated Research Papers ----
Introduction
Universidad de Las Palmas de Gran Canaria
Luis Mart¨ªn-Domingo | www.aeriport.com
Text and presentation available at
www.aeriport.com
Thank you!
17

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