Presentation made during the "Sharing Experience session" on 15 march 2017 - 8th General Assembly of the African Alliance for Electronic Commerce, held in Nairobi.
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Challenges on single windows implementation - the case of madagascar - GASYNET
2. Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
2
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCING
3. Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
Courageous with a
very strong vision
3
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCINGvery strong vision
Customs MD
Make the
malagasy
Customs a
modern
administration
Political support
4. Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
Financing terms
No financial
4
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCING No financial
contribution
Fast
implementation
Project urgency
due to
international
trade
requirements
5. Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
Trustworthy
technical partner
5
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCING
National project
Quick
implementation
Private sector
Stakeholder
Support
(financing)
6. Challenges on single window implementation
1.
LEADERSHIP
2.
FINANCING
Dynamics of
change (approach)
6
3.
CHANGE
MANAGEMENT
4.
PARTNERSHIP
LEADERSHIP FINANCING
Compulsory
change
(Obj - 2007)
Legal framework
Takes too
much time
(2008 -2014)
7. Achieved outcomes
Country
Project
starting date
Project
operational
Implementation
period
Burkina Faso 2011 2013 2 years
Cameroon 1997 2004 7 years
Congo 2007 2013 6 years
Ivory Coast 1998 2009 11 years
7
Ivory Coast 1998 2009 11 years
Madagascar 2007 2007 6 months
Mali 2010 2014 3 years
Morrocco 2007 2012 5 years
Senegal 1996 2004 8 years
Ghana 1998 2003 5 years
Lybia 2008 2013 5 years
Kenya 2007 2013 6 years
Tunisia 1997 2002 5 years
Source : African Alliance for Electronic Commerce survey (2012)
12. Achieved outcomes
VERY LAST ACHIEVEMENTS
Moving to fully paperless processes (2015)
12
Moving to fully electronic payment (2016)
Perspective : Moving to single payment
13. Thank you for your attention
Lisiniaina RAZAFINDRAKOTOLisiniaina RAZAFINDRAKOTO
Malagasy Community Network Services S.A. (GasyNet)
Communication and Business Development Manager
lisiniaina.razafindrakoto@sgs.com / tel. +261 32 05 489 50