Change Connect 2014 Killpack vFINAL
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This document outlines an agenda for a session on managing change during an organizational crisis. The objectives are to understand the differences between crisis change management and regular change management, learn specific skills for navigating a crisis, and experience how crises impact organizations. The agenda includes introducing the speakers and participants, discussing the differences between regular and crisis change management, sharing a story of a managed crisis, having participants role-play responding to a crisis scenario in small groups, debriefing the role-play as a large group, and discussing how to apply the lessons. The overall goal is to help participants bring crisis change management skills and tools to their own organizations.
Change Connect 2014 Killpack vFINAL
- 1. Uh-Oh! When the drama becomes a distraction .you need a strategy for tragedy! Managing Change in a Crisis
- 2. We reflect before we begin
- 3. CRISIS: Setting the Stage
- 4. Session Agenda @DrKeelyK #changeconnect #crisisCM Interact Meet the Speaker, Meet the Audience Share Learning Objectives Tell Story of a Change Managed Crisis Crisis TOP SECRET ENVELOPES!!! Play Play out a CM Crisis Learn Group Debrief Apply Add Skills to Your Toolkit
- 5. INTERACT Meet the Speakers, Meet the Audience Seasoned CM Practitioners Myriad of project experiences across various industries Distributed team across all of PeaceHealth Piloting an innovative C&A methodology, trending positive Participants Clap to Answer! Less than 5 years CM work? More than 5 years? Internal Employee? External Consultant? Looking for next opportunity? Ever managed the change of a crisis before? If you havent clapped, clap now so youre not left out PeaceHealth Change & Adoption Team @DrKeelyK #changeconnect #crisisCM
- 6. SHARE Learning Objectives At the end of this session, participants will be able to. Understand the distinction between crisis change management and programmatic change management Brag to your friends about practicing the specific skills required to successfully navigate organizational crisis Personally experience some of the ways that crisis impacts different groups within organizations and tools for addressing needs Realize that a change management strategy is an integral part of recovering from a crisis @DrKeelyK #changeconnect #crisisCM
- 7. SHARE Programmatic vs. Crisis Change Management PROGRAMMATIC BRIDGES PROSCI KOTTER CRISIS @DrKeelyK #changeconnect #crisisCM
- 8. TELL Story of a Change Managed Crisis CORE VALUES Respect Stewardship Collaboration Social Justice @DrKeelyK #changeconnect #crisisCM
- 9. CRISIS Open your Envelopes Please!!! 3 mins. to read1 Go!2 @DrKeelyK #changeconnect #crisisCM
- 10. INTERACT Small groups play out CM work in a crisis Observe & assess CM Team efforts Weigh in on your concerns Create your CM activities plan Vet your plan with the SVP & Employee Voice your concerns to the CM Team Evaluate CM Team efforts 1 2 3 EmployeeCM PractitionerSenior Vice President @DrKeelyK #changeconnect #crisisCM
- 11. INTERACT Large Group Debrief You knew it would just be a matter of time. The press is knocking on the door with some questions for all of you! @DrKeelyK #changeconnect #crisisCM
- 12. APPLY Leverage the experience kkillpack@peacehealth.org For any additional questions or comments Key Takeaways Could crisis change management be applied to smaller projects or initiatives? In change chaos, leverage activation skills over the tendency to plan Crisis happens with frequency Be an asset to your organization by bringing this toolset! @DrKeelyK #changeconnect #crisisCM
Editor's Notes
- #2: KK
- #3: JZ The most intense conflicts, if overcome, leave behind a sense of security and calm that is not easily disturbed. It is just these intense conflicts and their conflagration which are needed to produce valuable and lasting results. Carl Jung Center your self, ground your feet Breathing in, I calm body and mind. Breathing out, I smile. Dwelling in the present moment I know this is the only moment. Thich Nhat Hanh
- #4: JZ Lots of companies across a variety of industries go through crisis. We have a perspective from the Press as an outsider, but whats going on inside to manage the crisis?
- #5: KH
- #6: SB *May want to discuss the implications of Change & Adoption naming?
- #7: KK
- #8: JZ What are we telling our employees to help them focus on their work? Managing change within.
- #9: AT Telling the CM Practitioner story of the crisis - how we minimized distraction and helped employees regain focus on their work. Best outcomes Living the values made the recovery the most successful Right things for the right reasons emotional & operational level
- #10: KK
- #11: KK
- #12: KH role play reporter questions from exercise
- #13: MAH Our CM industry requires quicker responses and results when we are operating in change chaos Need to leverage our activation skills over our tendency to plan Crisis happens with frequency Be an asset to your org by bringing this toolset