The document summarizes a marketing campaign by International Truck and Engine to help its dealers target specific industries and acquire new customers. The campaign involved monthly direct mail targeted at six industries, sales blitz kits sent to dealers containing industry information and prospect dossiers, and various collateral materials featuring the dealer's contact information. The results were increased dealer engagement in new markets, enthusiastic response from dealers, new vehicle growth from new customers, and a net $9 profit for every $1 spent on the campaign.
2. International Truck and Engine
Leading producer of medium and heavy trucks and
severe service vehicles
Largest dealer network in US
125 dealers participating in Ready Now program
3. Challenge
Help dealers leverage support of regional resources
Truck Sales Managers
Vocational Specialist
Navistar Parts
Navistar Financial
Target specific industries
Target new conversions, conquest accounts
Support Sales Blitz in the field with targeted direct mail
Connect the customer with their point of sale
4. Sales Blitz Elements
Monthly direct mail segmented versions for 6 industries
Versions varied message and offer
All materials feature dealer contact information
Sales Blitz Kits sent to each participating dealer
DVD of useful industry information for 6 targeted industries
Prospect dossier, worksheet featuring
Contact information
Industry
Current fleet size and last registration
Leave behind note pads
6 versions of collateral based on industry segment
All materials featured call to action with
local dealer contact information
7. Results
Increased Dealer engagement in new markets
Enthusiastic response from Dealers
loved the targeting, support materials and direct campaign
New vehicle growth to new customer
Net result was $9 profit on each $1 spent