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Channel Marketing
Success Story
Dawn Pelon
International Truck and Engine
Sue Fee
TGI
International Truck and Engine
 Leading producer of medium and heavy trucks and
severe service vehicles
 Largest dealer network in US
 125 dealers participating in Ready Now program
Challenge
 Help dealers leverage support of regional resources
 Truck Sales Managers
 Vocational Specialist
 Navistar Parts
 Navistar Financial
 Target specific industries
 Target new conversions, conquest accounts
 Support Sales Blitz in the field with targeted direct mail
 Connect the customer with their point of sale
Sales Blitz Elements
 Monthly direct mail segmented versions for 6 industries
 Versions varied message and offer
 All materials feature dealer contact information
 Sales Blitz Kits sent to each participating dealer
 DVD of useful industry information for 6 targeted industries
 Prospect dossier, worksheet featuring
 Contact information
 Industry
 Current fleet size and last registration
 Leave behind note pads
 6 versions of collateral based on industry segment
 All materials featured call to action with
local dealer contact information
Mail Examples
Blitz Kit Examples
Results
 Increased Dealer engagement in new markets
 Enthusiastic response from Dealers
 loved the targeting, support materials and direct campaign
 New vehicle growth to new customer
 Net result was $9 profit on each $1 spent

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Channel_Marketing_Success_Story

  • 1. Channel Marketing Success Story Dawn Pelon International Truck and Engine Sue Fee TGI
  • 2. International Truck and Engine Leading producer of medium and heavy trucks and severe service vehicles Largest dealer network in US 125 dealers participating in Ready Now program
  • 3. Challenge Help dealers leverage support of regional resources Truck Sales Managers Vocational Specialist Navistar Parts Navistar Financial Target specific industries Target new conversions, conquest accounts Support Sales Blitz in the field with targeted direct mail Connect the customer with their point of sale
  • 4. Sales Blitz Elements Monthly direct mail segmented versions for 6 industries Versions varied message and offer All materials feature dealer contact information Sales Blitz Kits sent to each participating dealer DVD of useful industry information for 6 targeted industries Prospect dossier, worksheet featuring Contact information Industry Current fleet size and last registration Leave behind note pads 6 versions of collateral based on industry segment All materials featured call to action with local dealer contact information
  • 7. Results Increased Dealer engagement in new markets Enthusiastic response from Dealers loved the targeting, support materials and direct campaign New vehicle growth to new customer Net result was $9 profit on each $1 spent