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- 1. Multilingual Chatbot-Based Ticketing System for Museums Smart India Hackathon - Project Proposal
- 2. Problem Statement • Challenges Faced by Visitors: – • Inefficiency & time consumption in manual ticket booking. – • Long queues during peak hours, weekends, or special exhibitions. – • Prone to errors: incorrect ticket issuance, double bookings, lost records. – • Negative impact on visitor satisfaction and museum reputation.
- 3. Proposed Solution • Chatbot-Based Ticketing System: – • Multilingual Support: Handles bookings in multiple languages. – • Comprehensive Booking: Manages gate entry, shows, and special exhibitions. – • Payment Gateway Integration: Enables seamless, human-free transactions. – • Data Analytics: Provides insights for better decision-making.
- 4. Key Benefits – • Improved Customer Service: Quick, error-free booking process. – • Efficient Handling of High Volumes: Handles peak-time traffic smoothly. – • Cost-Effective: Reduces the need for human staff. – • Accessibility: Easy to use for all visitors, including those with special needs. – • Reduced Human Error: Minimizes booking and payment errors.
- 5. Conclusion • Why This Solution? – • Enhances visitor experience and satisfaction. – • Streamlines museum operations and reduces costs. – • Provides actionable insights for museum management. – • Future-ready solution with scalability options.