Chatham Steel Corporation has implemented an innovative wellness program called "Steel Fit" led by the passionate Director of Human Resources Missy Jarrott, which provides employees lower health insurance premiums if they meet various wellness requirements including health screenings, lifestyle programs, and community events. The program has high participation rates of around 98% and has saved the company significant costs compared to the national healthcare average, demonstrating the success of their approach in engaging employees to improve health outcomes. Under the leadership of Missy and President Bert Tenenbaum, Chatham Steel will be recognized for their program at a national conference and two of their leaders will speak at
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Chatham Steel Corporation
October 5, 2012 By llyons Leave a Comment
No doubt youve heard of Chatham Steel and youve
probably heard pieces of their innovative health care
journey. EmployersLikeMe was excited to travel to their
Savannah office and learn first-hand about their Steel Fit
program and to meet their own energizer bunny and not-so-
secret weapon Miss Missy. Yes, great things come in
small packages!
When you dig into Chatham Steels programs its quickly apparent that theyve
been on the cutting edge of employer health care innovation. Its hard to mention
any type of employer health program that Chatham Steel hasnt done. Not only
have they done it, they started theirs before others and they have exact numbers to
prove results for what theyre doing.
The breadth of their programs is matched only by the passion and intensity of their
Director of Human Resources, Missy Jarrott. She is affectionately known by the
hard working steel handling employees as Miss Missy. But dont let that soft
sounding moniker fool you because she is a dynamo that is more than a match for
any employee who strays from the program.
And the other big thing you quickly realize is that Missy is backed 100% by
company President Bert Tenenbaum. Anyone knowing Savannah history or
Georgia history for that matter recognizes the Tenenbaum name. The family has a
long history of not only successful business operations but also a culture of civic
involvement and giving back to the community. So it only makes sense that they
also want to take care of their employees which in turn helps their success. And
its not every day you visit a company boardroom that has a raised steel United
States Presidential seal autographed by President Obama during a company visit
to discuss their wellness program. And there was a lot for the President to learn
from Chatham Steel.
Collaboration is something you hear while there and something you definitely
sense when reviewing their program. Missy brings everybody together and she
emphasizes EVERYBODY. It starts with the Company Wellness Team which
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2. includes outside talent such as Gary Rost with the Savannah Business Group.
Chatham Steel was one of SBGs founders and Missy is a past member of the
Executive Board of SBG, and now serves as Chatham Steels SBG representative.
And frequently she brings in her TPA, Pharmacy Benefit Manager, Lifestyle
Management Partner and occupational clinics to all meet with Chatham team. And
not one by one but rather they all meet together and together set goals and
measure results.
One unique requirement for any health service provider to be involved with
delivering any type of service to Chatham Steel employees is that they must first
visit Chatham Steel. Missy wants them to understand the employees and their
work. This has to create more of a bond and a positive relationship with the
providers. Missy also requires each employee to have a family provider for the
same reason.
And Missy makes a special point that I dont hear at all companies; she especially
listens to the employees. Chatham Steel has about 300 employees and covers
around 750 lives. These employees have had a great impact on the plan design
and cost parameters. And Missy has had a great impact on their health due to
taking the time to listen and communicate directly and effectively. And this had a
positive impact on their cost which is roughly half of the national average but as
youll see their program is not average.
Their plan is rich and very helpful for employees who fully participate and much
more expensive and limited for those people who dont engage. They have the
Proactive Plan and the Passive Plan. The Passive Plan costs three times
more. Each year an employee and their spouse must meet the Proactive Plan
Wellness Requirements by November 30th to qualify the next year for the lower
premiums and costs of the Proactive Plan.
The requirements include the usual
suspects such as an HRA, annual
physical, and lab screening. But they
also must participate in a Lifestyle
Management program geared toward
their risk level, Lunch & Learn
seminars, a community oriented
walk/run event, a community volunteer
program centered on health and the
companys annual wellness competition. And heres something you might not
expect; the spouse must also do the HRA, physical, lab screenings and the
Lifestyle Management program.
There are no exceptions for not meeting all the requirements to be in the Proactive
Plan and Missy can share some tough love stories where an employee spouse
missed just one small item and it kicked the family out of the plan until the next
year. The message was received because now around 98% of employees are in
the Proactive Plan. And Missy can tell you exactly how much this will save the
company.
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The different programs in the plan incentivize
employee engagement and accountability and reward
good results. Just one example is their Medicine
Adherence Program (MAP) which gets the employees
a zero cost copay if they are at least 80% compliant in
taking medications. And believe me Missy knows
whos not getting their meds on time and they have a
discussion. In addition to rewarding employees for
their efforts in managing their lifestyle, Chatham Steel
implemented a Point System whereas employees can
reap the benefits monetarily by receiving 20%
reimbursement on their health care premiums.
Chatham Steels Steel Fit culture is pervasive throughout the company. Missy
and President Bert Tenenbaum have even been known to tag team efforts to get
healthy snacks into the vending machines throughout their locations. Missy
immediately hears about any infractions and it is dealt with quickly.
Their leadership and hard work is being recognized at the national level. Chatham
Steel will be in Florida later this month to accept the 2012 Leadership Award by the
National Corporate Health & Wellness Association. The best of the best,
congratulations Chatham Steel!
EmployersLikeMe is proud to have both Missy and President Bert Tenenbaum
participating in our Summit on November 16th in Atlanta so youll have a chance to
hear this amazing story first hand. Dont miss it! Chatham Steel has lessons for us
all.
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