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Guerrilla CoE

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This document provides low-cost methods for business analysts to improve their skills, competencies, and knowledge without management support or additional resources. It suggests regular brown bag lunches focused on specific practices, making learning materials available, and encouraging socialization across the BA team to share capabilities and collaborate. The goal is to plant seeds for new practices, better embed skills through self-directed learning, and build momentum for a self-improving team to lay the foundation for a formal BA center of excellence in the future. Outcomes may include greater appreciation of BAs internally, more knowledge sharing within the team, and more self-directed learning.

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BA UpliftFast, Cheap, Easy and without Management Support
Scope of the presentationMethods to improve the performance of a BA team where:Cost of the method (if any) can be put on an expense reportNo disruption to delivery or billable workNo external consultants requiredNo explicit mandate from IT management requiredNo existing structure for BA Team exists
Target AudienceSenior BAs looking to improve BA practice in their organisation where:Time or resources are very shortIT Management views BA as low-valuesBillable hours/Utilisation is a constraintTraining budgets are inadequate
Why Cheap? Why not Properly?Like a quick-win to build confidenceGet Mgmt Buy-In to build the CoE laterSelf-improvement is self-sustainingEncourages bottom-up participationSets the foundation for later (proper) process improvementBuilds brand of BAs throughout organisation
Targeted areasSkillsUMLBPMNData ModellingEtcCompetenciesWorkshopsRequirements ElicitationTechnical WritingKnowledgeDomain knowledge (Banking, Insurance, etc)Technical Knowledge (SAP, BI, etc)SkillsTraditionally monolithic coursesTry demonstrating examples, encouraging small use in projects.Follow up with support and reviewCompetenciesNotoriously difficult to train forWar stories and post-reviewKnowledgeExperience or deep training is requiredMitigate lack of knowledge through encouraging support by other BAs.
Skills Uplift - IdeaConcentrate on the basic theory, e.g.What is a requirement?What are the types of requirements?Creates a structure for self-directed learningPrescriptive training just takes too long
Skills Uplift - PracticeBrown Bag lunchesConcentrate on specific areas of practiceDo not use examples from current projectsTargeted help for those on high-value/high risk projectsDo not attempt to imbue by doc review Get a good bookshelf going actively lend books
Competency Uplift - TheoryImprove Existing PeopleShow patterns and anti-patternsTools that encourage good behaviourModel good behaviour in shared spacesHire Right PeopleBehavioural interviewingCompetencies more important than skills or knowledgeHire for personality, train for skills
Competency Uplift - PracticeRearrange seating to place BAs next to each otherInclude in coffee runs to catch gripes, and have others suggest solutionsDo informal requirements planning in corridorsAsk the questions Why did we decide to do it this way?
Competency Uplift - PeopleImprove Interviewing techniquesBAs interview BAs (Should be obvious, but often not the case)Interview run a mini-req gathering sessionAsk some Microsoft QuestionsKeep some variety in team
When not to botherLarge amount of outsourced or short-term contract BAsIf the organisation is full of bad BAs with lots of experienceYou are a contractor or consultantIf youre a recent implant
SummaryRegular Brown-Bags to plant seeds of new practicesProvide material (online, books, etc) to better implant new practicesBA socialisation across team to encourage capability sharing, collaborationSelf-Improving teams to keep momentumConcentrate on hiring process to fill gaps
OutcomesDont expect miracles, but you can expect:Appreciation of BA as a profession inside and outside team Better knowledge sharing inside teamMore self-directed learningBuild a platform for a proper BA CoE
Bookshelf<include list from consultnik here>

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Guerrilla CoE

  • 1. BA UpliftFast, Cheap, Easy and without Management Support
  • 2. Scope of the presentationMethods to improve the performance of a BA team where:Cost of the method (if any) can be put on an expense reportNo disruption to delivery or billable workNo external consultants requiredNo explicit mandate from IT management requiredNo existing structure for BA Team exists
  • 3. Target AudienceSenior BAs looking to improve BA practice in their organisation where:Time or resources are very shortIT Management views BA as low-valuesBillable hours/Utilisation is a constraintTraining budgets are inadequate
  • 4. Why Cheap? Why not Properly?Like a quick-win to build confidenceGet Mgmt Buy-In to build the CoE laterSelf-improvement is self-sustainingEncourages bottom-up participationSets the foundation for later (proper) process improvementBuilds brand of BAs throughout organisation
  • 5. Targeted areasSkillsUMLBPMNData ModellingEtcCompetenciesWorkshopsRequirements ElicitationTechnical WritingKnowledgeDomain knowledge (Banking, Insurance, etc)Technical Knowledge (SAP, BI, etc)SkillsTraditionally monolithic coursesTry demonstrating examples, encouraging small use in projects.Follow up with support and reviewCompetenciesNotoriously difficult to train forWar stories and post-reviewKnowledgeExperience or deep training is requiredMitigate lack of knowledge through encouraging support by other BAs.
  • 6. Skills Uplift - IdeaConcentrate on the basic theory, e.g.What is a requirement?What are the types of requirements?Creates a structure for self-directed learningPrescriptive training just takes too long
  • 7. Skills Uplift - PracticeBrown Bag lunchesConcentrate on specific areas of practiceDo not use examples from current projectsTargeted help for those on high-value/high risk projectsDo not attempt to imbue by doc review Get a good bookshelf going actively lend books
  • 8. Competency Uplift - TheoryImprove Existing PeopleShow patterns and anti-patternsTools that encourage good behaviourModel good behaviour in shared spacesHire Right PeopleBehavioural interviewingCompetencies more important than skills or knowledgeHire for personality, train for skills
  • 9. Competency Uplift - PracticeRearrange seating to place BAs next to each otherInclude in coffee runs to catch gripes, and have others suggest solutionsDo informal requirements planning in corridorsAsk the questions Why did we decide to do it this way?
  • 10. Competency Uplift - PeopleImprove Interviewing techniquesBAs interview BAs (Should be obvious, but often not the case)Interview run a mini-req gathering sessionAsk some Microsoft QuestionsKeep some variety in team
  • 11. When not to botherLarge amount of outsourced or short-term contract BAsIf the organisation is full of bad BAs with lots of experienceYou are a contractor or consultantIf youre a recent implant
  • 12. SummaryRegular Brown-Bags to plant seeds of new practicesProvide material (online, books, etc) to better implant new practicesBA socialisation across team to encourage capability sharing, collaborationSelf-Improving teams to keep momentumConcentrate on hiring process to fill gaps
  • 13. OutcomesDont expect miracles, but you can expect:Appreciation of BA as a profession inside and outside team Better knowledge sharing inside teamMore self-directed learningBuild a platform for a proper BA CoE
  • 14. Bookshelf<include list from consultnik here>