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Cheng Szekely CV
- 1. Cheng Szekely 12 Zaria Court 07703 791933 (mobile) Wordsley cheng.szekely@gmail.com DY8 5BH Personal Statement A hardworking, dedicated individual with the passion and commitment to succeed within the business environment. I am a good team player with a confident and positive attitude towards everything I undertake, who can also work efficiently and accurately independently. I am comfortable and capable of working within a fast paced & challenging environment. Im a fast learner who is always willing to learn more from others and strive for my best. Having previously worked in a customer service role I have developed a combination of excellent self-management and organisational skills. I now wish to pursue a career in business administration where I will be able to build on my existing skills and further my experience. As an outgoing, sociable individual I am able to build good working relations with both colleague and clients. Key Skills Excellent time keeping Very reliable and trustworthy Friendly and approachable Dedicated to working Comfortable working in a fast paced, challenging environment Flexible with a positive can do attitude Ability to work on own initiative Ability to multitask and prioritise daily requirements Strong Microsoft Office & Excel skills Good general knowledge of office procedures Employment Liberty Precision Tubes, Oldbury (previously Caparo Precision) - January 2016 to present Sales Administrator Responsible for supporting the sales team in all areas of administration, duties include: Accurately inputting customer order information onto the company system. Ensure orders are correct and dispatched on time. Administration relating to all sales processes i.e. raising orders, picking notes and generating outbound advices. Delivering sales targets and ensuring the best possible service to customers. Liaising with customers, dealing with general enquires, orders and product advice. Maintaining an accurate database of customer information including contact details, product preferences and any special terms. Entering sales orders onto the system. General office duties to help out co-workers. Creating new parts on the LN system Sunrise Medical, Brierley Hill - October 2015 to December 2015 Data Entry/Administrator Clerk (Temporary - Access Staff Recruitment) Responsible for entering customer information into a computerised database system and providing office support to the admin team, duties included: Accurately inputting customer order information onto the system within agreed timescales. Ensuring orders were correct and dispatched on time. Reviewing all data entered to ensure its accuracy. Promptly responding to inquiries regarding any data entered. Answering the telephone from customers taking their orders, dealing with complaints and enquiries and also fielding customer communications through email.
- 2. This position ended as it was only temporary work. Caparo Precision Tubes, Oldbury - September 2015 to October 2015 Sales Administrator (Temporary - HAYS Recruitment) Responsible for supporting the sales team in all areas of administration, duties included: Accurately inputting customer order information onto the company system. Ensuring orders were correct and dispatched on time. Administration relating to all sales processes i.e. raising orders, picking notes and generating outbound advices Delivering sales targets and ensuring the best possible service to customers. Liaising with customers, dealing with general enquires, orders and product advice. Maintaining an accurate database of customer information including contact details, product preferences and any special terms. Entering sales orders onto the system. General office duties to help out my co-workers. Unfortunately this position ended as Caparo went into administration. Solidite Limited, Stourbridge - July 2015 to September 2015 Sales Administrator (Temporary) My duties varied according to the needs of the office, these included: Communicating with customers over the phone and by email. Making outbound calls to prospective businesses and gathering information. Logging all phone calls and updating customer records with comments using Microsoft Excel. Making calls to a large volume of cold, warm and hot leads on a regular basis. Accurately inputting customer order information onto the company system (sage 50). Identifying customer needs and resolving customer queries. Exceeding customer expectations through exceptional customer service. General office duties round the office. Robert Sorby, Sheffield - November 2014 to July 2015 Business Administrator and Personal Assistant Employed as a Business Administrator as well as a Personal Assistant to the Managing Director. My role required a varied range of responsibilities and skills in order to ensure the smooth operation of the business. Duties included: Provide general secretarial/administration support to the Managing Director organising external/internal meetings, making appointments, etc. Dealing with various customer queries. Processing customer orders onto the SAP order system. Liaising with staff, suppliers and customers, etc. Raising purchase orders, expense claims and arranging invoices. Maintaining and enhancing the working environment of the department. Carrying out routine administrative duties like photocopying and filing etc. Dealing with incoming telephone calls, emails, faxes and post. This position ended, as much as I enjoyed it, because I relocated to Stourbridge in June 2015. Work Experience La Tasca, Sheffield - 23rd August 2013 to 18th September 2013 Bar Runner/Door Hostess Under the supervision of Management, I worked in the restaurant area, delivering a high standard of service. Duties included: Operating the till and taking cash Serving customers from behind the bar Responsible for keeping the bar and restaurant clean and tidy, collecting empty plates & glasses Taking food orders from customers Delivering food and drinks to customers at tables Providing a friendly and professional service to customers It was a very challenging, hard working job that I enjoyed. Unfortunately, as much as I loved my job, I had to leave because it was a temporary work experience position.
- 3. Topshop, Sheffield - 17th January 2011 to 28th January 2011 Sales Assistant This was a temporary position over the Christmas/New Year period for work experience. My duties included: Ensuring shop and warehouse areas were clean and adhere to the companys clear floor policy and Health and Safety requirements. Ensuring all returns were placed back on the floor and changing rooms were spotless at all times. Assisting the till trained operatives with bag packing at busy times. Ensuring the shop floor was replenished at all times and the correct merchandise/promotions were displayed. Offering help and advice to customers on the stores products, giving them my full attention and making sure they left with everything they needed. Academic Qualifications 2015 BTEC Level 2 Diploma in Business Administration: Pass Norton College - 2013 to 2014 Photography, Social Media and App Development: Pass Hillsborough College - 2011 to 2013 Art and Design BTEC and Fine Art and Photography: Merit Notre Dame High School - September - 2006 to 2011 6 GCSE Passes (B-C) including Maths and English Additional Information First Aider - Certified with St John's Ambulance Fluent Hungarian Full UK Driving License (clean) Interests My main interest in life is music and this involves going to concerts and seeing local bands in Birmingham or around England. I also enjoy working with all sorts of technology; mainly cameras and computers, which I use to edit the photographs I take at local concerts and landscape photography as part of my college studies. I plan to travel in the future so I can see the sights and the different environment around the world. I am very adaptable and believe I can achieve anything I set my mind on. My next goal: to get a job and prove I am more than capable of meeting my employers demands. References Available on request