More Related Content
What's hot (20)
Similar to Chino Antonio de Leon - CV (20)
Chino Antonio de Leon - CV
- 1. CHINO ANTONIO P. DE LEON Address: U301 Al Safa Bldg., Khalid Bin Al Waleed Rd., Burjuman, Dubai, United Arab Emirates Mobile Phone: +971 56 769 3875 / +63 905 358 1177 E-mail Address: chinoantonio.deleon@gmail.com Date of Birth: 19 July 1987 Statistics: 59, 160 lbs. Nationality: Filipino Language Spoken: English, Filipino Course Graduated: Bachelor of Science in Tourism Major in Travel Management Aquinas University of Legazpi City, Bicol 2004 2008 Objective: To obtain a challenging post at your highly competitive and reputable organization that will utilize my skills, abilities and knowledge gained through professional experience to contribute to the organization's noble and humanitarian goals and simultaneously provide excellent opportunities for career development and personal growth. Personal Strength and Attitude: Great skills in cross-cultural communication with high standard of written & spoken English. Highly enthusiastic to learn continually and to be creative and resourceful Highly driven and motivated, with a strong desire to excel A dynamic Team player and with Leadership charisma Customer focused with the ability to build relationships quickly Other core skills includes: Great Customer Service; Proficient in MS Excel, Word, and PowerPoint; Result and Goal Oriented; Sales / Account Management and Development; Business Development and Relationship Management; Product Proposal / Presentation; Financial & Private Wealth Management; Consultative Selling & Financial Needs Analysis; Financial Research; Analytic & Inventive Financial Research; Client Relationships - Emphasizing Excellence, Energy; Prospecting Skills; Meeting Sales Goals; Sales Planning; Independence; Motivation for Sales. Work Experiences: Ultimate HR Solutions Aseel Islamic Finance Senior Sales Executive: SME Loan and Business Credit Card Dubai, United Arab Emirates (July 2014 December 2014)
- 2. Manage activity by attending morning/sunset meetings, planning contacts & meetings to ensure efficient use of time and resources, appropriately follow-up of customer interviews, and structured handover of business relationships. Sell SME loans and Business Credit Cards while conducting Shariah review - regular assessment on Shariah compliance. Examine and evaluate businesses ensuring its compliance to the Shariah Law. Improve customer perception and service standard by monitoring and reviewing procedures and reducing number of processing errors, seek ways of streamlining and improving turnaround times, reduce value and non-profitable accounts to contribute towards clean-up of standing instructions, and meet internal deadlines. Proactively assisting management in identifying and controlling money laundering risk, reporting suspicious, fostering a compliance culture and optimizing relations with anti-money laundering authorities. Achievement of sales targets in line with the group objectives through acquisition of quality business and good customer service. Provide efficient and personalized customer service by providing advice, guidance and solutions through structured manner. Promote the great products and services to fresh and existing clients through vantage approach. Identifies business opportunities by identifying prospects and evaluating their businesses in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Monitor sales activity and take action where activity levels are below standard, attend & participate in the weeklys sales meeting, ensure all documents are completed & transactions properly authorized. Prepares reports by collecting, analyzing, and summarizing information. Maintains quality service by establishing and enforcing organization standards. Maintains professional and technical knowledge by attending trainings; reviewing professional publications; establishing personal networks; benchmarking compliance with Shariah Law practices. Occasional visits are required as well as some external meetings with larger prospects. Good Communication skills and ability to develop personal relationships with business owners. Contributes to team effort by accomplishing related results as needed. Injaz Marketing Union National Bank Sales Executive: Credit Card Department Dubai, United Arab Emirates (May 2013 December 2013) Achieve or exceed all sales and performance targets, reviewed daily, weekly, monthly and quarterly with agreed action plans by selling Credit Cards while cross-selling Personal Loans and other banking products. Proactively learn and develop one self, nominate self for selected training based on business demands and identified development needs, attending spotlights conducted by the internal trainer, being open to
- 3. feedback, agreeing on a learning and development plan with the team leader, agree balanced score cards with the team leader and discuss half yearly appraisal with the team leader. Identifying opportunities for quality customer referrals by staying in close contact with other functions of the bank such as corporate, wealth, and private banking etc. Delivering the right levels of service skills within sales process and ensure total compliance with laid down norms in terms of compliance risk, credit policy, documentation, operational risk and Group / Regulatory control standard requirements. Demonstrate the highest levels of controls and compliance adherence in the sales process and in personal conduct. Drive penetration into targeted employers through business development activities such as presentations to key management personnel and employees and engage with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers Ensuring that the customer is at the heart of everything we do as a business, and that you are focused on delivering an exceptional client experience. Develop, understand and maintain an up to date detailed knowledge of all United Arab Emirates general Banking products and policy procedures. Pursue your own development to increase personal effectiveness that will acknowledge strengths and areas for development. To effectively co-ordinate all sales related administration to ensure accurate completion of relevant paperwork and make the process efficient and effective. Passionate about the customer, delivering an exceptional client experience with every customer interaction and consistently deliver excellent customer service in accordance with agreed standards as evidenced through regular observations. Fully understands the regulatory requirements of operating in a regulated sales environment and the implications of any breach of standards. Compliance to legal and regulatory framework for reducing operational/reputation risk. Generali Philippines Life Assurance Company, Inc. / BDO, Unibank Senior Financial Advisor: Sales Department Makati City, Philippines (August 2011 August 2012) Ensures that sales, profitability and growth target are continuously met within assigned areas of responsibility through appropriate strategies and efficient sales operations, prolific dealing network and complying of direct weekly, monthly and annual sales reports. Develop and preserve strong, healthy and great customer service relationship with the existing and new clients to generate / produce higher monthly sales. Develop sales and marketing plans to achieve sales target and increase branch visibility within the area; preparing financial plans with a mix of short and long term investments. Meet with prospective bank clients, creates sales presentations and manages client accounts. Counsel and coach client with financial services & wealth management through life insurance and design financial strategies Address client issues and queries in accurate and timely manner in a quality services. Provide financial assistance and confidential agreements with all the clients; provide investment advice across a variety of financial products and services and choose to specialize in a products and services. Support the Bancassurance / Sales team in attaining and achieving the bank and group sales target annually and individual monthly sales targets. Directly communicate with Area Heads, Region Heads and other Bank officers for the status of old new accounts and position Life Insurance products to the bank clients.
- 4. Organize regular meetings with management to discuss about product and sales updates, issues and opportunities. Research, analyze, forecast, sell financial products, develop strategies, prepare reports and perform many fiscal related activities. Performs product proposals and presentation to oversee the needs of the clients and perform other tasks/special projects that maybe assigned by the Area and Region Sales Head from time to time. Maintain an efficient and effective work environment. The Peninsula Manila Senior Front Office Agent Makati City, Philippines (July 2009 March 2011) Reception: Administer with check-in and check-out guests and rooming/escorting guest to their rooms. Plan and coordinate the provision of friendly, efficient customer services to guests. Process guest arrivals and departures, including all necessary payments such as currency exchange, cashiering and credit card settlements Solving and handling guest concerns/inquiries Coordinates with all departments in being receptive to the needs of the guests. Handle & coordinate room assignments and pre arrivals. Prepare ongoing promotion, group action plan, VIP/club floor arrival and departures. Prepare all reports to be distributed to the Managers and Director of Rooms. Do room up sells to increase room sales Guest Assistance Center: Responsible for meeting all the guest needs and questions during they stay in the hotel. Proper handling of phone calls and queries of people calling from within/outside of the hotel and logging of all calls and transactions in the logbook . Solve traces or notes/messages left by/for staff regarding any problems that guest may encounter or has encountered. Submission of all reports shift reports, high balance, city ledgers and traces will meet the specific timelines. Making reservation such as corporate booking, travel agency booking, and personal booking. Preparation of billing (discounts, rate inclusions, freebies.) Cross-training with Concierge: Handle and store luggage and answer any guest inquires regarding the city, events, and attractions. Book tables in restaurants, reconfirm flight tickets, arrange babysitting, tours, transportation, follow up lost luggage of the guests and give information about places in the Philippines. Provide exceptional customer service to all of our guests and will support other departments including Sales, Front Office, and Bellman/Van, as needed. Character Reference: Ms. Liz O. Danganan Senior Sales Executive Aseel Islamic Finance +971 50 281 8218
- 5. Ms. Sheila Perez HR Coordinator Aseel Islamic Finance +971 52 649 6155 Ms. Angelie Rose Ordo単ez Personal Sales Executive Commercial Bank of Dubai +971 56 769 3651
- 6. Ms. Sheila Perez HR Coordinator Aseel Islamic Finance +971 52 649 6155 Ms. Angelie Rose Ordo単ez Personal Sales Executive Commercial Bank of Dubai +971 56 769 3651