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Christine Arsenault Resume 2015
- 1. AR S EN AU L T. C H R I S TI N E@ YAH O O . C O M S AI N T AU G U S TI N E, F L . P H O N E: 4 0 1 -2 0 6 -24 86 CHRISTINE A. LUCCHETTI Professional Profile Dedicated diversebusiness professional with superior organization, planning, analytical , entrepreneurial skills. Proven ability to multi-task in a fast paced environment while supporting business needs. Consistently provide clear and concise communication across all levels of the organization, service- oriented, professional, Customer friendly, Results oriented individual that possesses effective problem solving/efficiency skills. Principal focus of experience includes, amongst others: Skills Management/Business Owner Team Leader Internal Controls Strong Analytical/Research Skills Internal Audit Sales/Vendor Management Federal Exam Management Strong Customer Service BSA/AML Policies/Internal Procedures Documentation/Testing Remediation Management/Project Management Anti-Terrorism/Fraud/Corporate Investigations Suspicious Activity Report (SAR) Compliance/Risk Experience Bank of America (Consultant)- Global Economic Sanctions Compliance Specialist/Financial Crimes Investigator (2014- Current) Implement and execute AML or economic sanctions risk management practices. Support matters involvingkey regulatory and lawenforcement officialsand counterparts as required. Oversee the planning,implementation,trackingand quality assurancefor adhoc projects. Analyze alerts generated through economic sanctions / OFAC filteringapplications,including escalated scenarios. Undertake detailed research of individuals and entities alongwith other data from internal and external sources. Create and manage virtual casefiles related to investigations within thecasemanagement system. Achieved Team Lead position within 3 weeks of hiredate; Train all associates includingnew hires. UtilizeMS Office,Sharepoint, Lexis Nexis, CRC, GTS, LEO, Navigator,ESS, Actimize, Interact, Adobe, Worldcheck,Oracle,Outlook,Clear,Boss/Bridge. CIT Group (Consultant) -Compliance/BSA/AML/OFAC/WLF- 2013-2014 Responsiblefor regulatory-driven ClientOnboarding,monitoring requirements for customer data transaction detail as an effort to detect potentially suspicious activities linked to money laundering, terrorist financing or other illicit activities. Written and verbal communication of issues while documenting results. Review unusual activity/datapresented by business units to ensure CIT is notdoing business with sanctioned parties as well as ensuring BSA/AML Enterprise framework was in place. Provide adhoc reporting to the Onboarding Manager as an effort to fulfill the Bank's regulatory requirements. Additional responsibilities include assisting Business Units with COB/KYC completion to ensure compliance with corporate policy/procedures. Investigate, report any sanctions, PEP and OFAC screening and monitoring illegal trends. Manage and execute remediation projects associated with high risk customers.
- 2. Royal Bank of Scotland- RBS/Citizens Financial Group- Anti-Money Laundering Senior QA Analyst OFAC/Sanctions Globally 2010-2011 Traveled to acquire pertinent knowledge of RBSs acquisition of ABN/AMRO Corp. ensuring existing customers records coincided with RBSs policies/procedures/regulation set forth by the Government. Performed independent, enterprise-wide assessments, reporting to the Fraud & Risk Mitigation Manager with compiling reports for review on a set frequency in concert with the Enterprise Risk Mitigation (ERM) framework. Developed, promoted and implemented a risk intelligent culture, with strong collaborative relationships across the organization. Created and fostered an increased understanding and awareness of business line managers responsibility for risk assessment and management activities in their daily decision making processes and procedural guidance to team members as it relates specifically to fraud related risks Developed and provided analytical information, statistical models, problem resolution and expertise to the Fraud & Risk Mitigation department for all products and process channels on an ongoing basis. Provided Q/A, Identified, monitored, reported emerging fraud trends, patterns of activity to drive proactive prevention and monitoring the effectiveness of various risk responses, using business intelligence information. Built a data repository to correlate alerts to investigative cases, report potential suspicious activity Collectpotential identity theft information from across the organization to support Identify Theft Red Flag program and regulatory requirements. Ensured adequate documentation exists to support recommended changes to policies, procedures, operational practices, thresholds, etc. Served as the subject matter expert while providing risk-based consultative advice on product/channel design, development and deployment. Provided recommendations on reducing potential/actual fraudulent activity.Assisted Fraud & Risk Mitigation in enhancing and providing applicable fraud training throughout the organization. Royal Bank of Scotland-RBS/Citizens Financial -Internal Audit Office Manager, 2005-2010 Provided support for Functional Audit Directors, including Executive Management Globally. Supported a team of ninety auditors in their daily routine business with office management. Provided communications to include reports, real estate management matters as well as s ystem access and support. Ensured administrative policies and procedures were followed within the Internal Audit Department. Performed editorial reviewand distribution of all final audit reports to Executive Management as well as the FDIC. Ensured a cost effective approach to the department budget was in place to ensure no unnecessary charges were incurred. Facilitated administrative and system access changes for existing/new colleagues. Communicated with outside vendors to explore additional options for the company, which resulted in monetary benefits for the company. Created and maintained organizational charts, spreadsheets and PowerPoint presentations. Work with internal recruiters to establish candidates for the interview process within audit.
- 3. State of Rhode Island-Community College of RI- Enrollment Officer, 2004-2005 Assisted with the implementation of the BANNER database on the ORACLE system that is currently utilized throughout colleges across the United States to enroll students into courses Assisted students with registration,financial aid,transcripts, and special needs and scheduling as well for professors within the University. Assisted the Dean, Vice President and President of the College with various accommodations. Heavy Customer Service for Clients/Students/Professors/Vendors Hauser Construction (Self Employed) Vice President, 1998-2004 Expanded business throughout Rhode Island by addressing new clientele. Launched and operated a sole proprietorship by conducting market research. Developed employee policies and procedure manuals including job descriptions. Responsible for advertising, hiring, training, supervision and staff evaluations , payroll, taxes. Branched out the business to a larger clientele by advertising in more communities. Tripled profits within one year by hiring an additional crew, using a higher end product and ensuring on the job efficiency. State of Rhode Island- University of Rhode Island- General Accountant, 1996-1998 Responsible for check writing for the University to vendors, students and faculty. Audited vendor invoices and performed QA on documents such as journal entries, encumbrances, travel vouchers, receipts, etc. Customer service with vendors as well as staff departments. State of Rhode Island -Division of Taxation- Auditor/Tax Officer, 1988-1996 Audited sales tax,Individual Incometax, and corporate tax for the State of RI business owners havingdifficulty providingcorrectdocumentation on tax returns, assisting them to prepare and calculatereturns accurately. Provided taxpayers with information to utilizeour tax system to the best of their advantage with accuracy. Enhanced customer service. Education, Technical Skills, and Professional Training, Systems MicrosoftOfficePrograms,Actimize, Prime Metavante, GES, Lexis Nexis, World Check, Info Lease Oracle, Banner database,Necho, Visio,Excel,PowerPoint, SharePoint,, Internet/intranet, Outlook, PACs, Ops Risk, TIRA, Windows,IBM/Dell systems. Dunn & Bradstreet, AML/Fraud software. US PATRIOT Act, Bank Secrecy Act and other AML regulatory framework. Owls,Boss/Bridge,(Accurint),CDOL, CRC, LEO, ESS, Navigator,GTS, Commit. Certifications/References upon request.