Christopher CV ss
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Dilan Antony Christopher is seeking a sales, customer service, or customer support position. He has over 3 years of experience in business development, customer relations, and logistics. His skills include sales coordination, customer service, documentation, relationship management, and working effectively under pressure as part of a team. He is well-organized, a quick learner, and strives to meet or exceed targets.
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- 2. Responding to incoming email and phone enquiries. Acting as a contact between a company and its existing and potential markets Negotiating the terms of an agreement and closing sales. Gathering market and customer information. Representing the organisation at trade exhibitions, events and demonstrations Presenting the service in a structured professional way face toface. Reviewing team sales performance, aiming to meet or exceed targets. Familiar with all relevant local authorities, customs procedures and documentation. Close contact with Customers. Direct Reporting to General Manager & CEO. Negotiating & Quoting Rates to Customers as per Current Market Level. Close Coordination with Clients to improve the good relationship. Ensuring implementation, awareness and compliance with the existing shipping process. Briefing Clients on current procedures and assisting them with whatever problems they encounter. Preparing Power Point Presentation Reports. Consistently provided high-level of Service and professional image at all times. Direct liaison with overseas agents & Shipping Lines. Collecting & Providing Market information. Preparation of B/Ls, invoices, export docs, etc. Customer invoicing & following up for payments. Sending Quotations to Customers as per their inquiries. Updating Daily Customer Visit Charts Maintaining Profitability Report Operation Executive HELANIC TRAMP MARITIME (PVT) LTD. (Bulk, general and project cargo handling Agency) Evolve Technologies 2013 - 2014 Cargo supervising Cargo Loading/Discharge tally reporting Cargo discharge supervising Customs Documentation and Handling Documentation Stevedore management/Handling Handled Port and Terminal authorities
- 3. P r o f e s s i o n a l Q u a l i f ic a ti o ns Successfully completed Certificate in Logistic Services, Freight Forwarding & Multi Modal Transport at Achievers Lanka High education institute, Sri Lanka. Following a Diploma in Computer Studies (HND) lDM Campus Sri Lanka Followed Certificate in Shipping at INSTITUTE OF CHARTERED SHIPBROKERS. (Introduction for shipping and Port agency). E d u c a ti o n Q u a l i f ic a ti o ns A/L (General Certificate of Advanced Level Examination) (English Medium) BUSINESS STUDIES Credit (C) INFORMATION TECHNOLOGY Credit (C) GENEREL ENGLISH Credit (C) O/L (General Certificate of Ordinary Level Examination) Passed General Certificate of Ordinary Level in year 2010 (English Medium) Religion Credit (C) Mathematics Distinction (A) Health Credit (C) English Credit (C) Arts Credit (C) Commerce Credit (C) Sinhala Credit (C) History Credit (C) Science Credit (C) ICT Simple pass (S) P e r s o n a l D e t a i l s Nationality : Sri Lankan Date of Birth : 24th of December 1994, Visa Status : 30 Days Visiting Visa Till 27th of February Languages : English & Sinhala Reference : Provided on request