Shaping the Future of Supply Chain with People and Technology
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Richard Cawston, Managing Director, Supply Chain – Europe, presents at CILT International Convention 2019
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Shaping the Future of Supply Chain with People and Technology
- 1. Get noticed | Get connected | Get ahead Richard Cawston, Managing Director, Supply Chain – Europe Shaping the future of supply chain with people and technology
- 2. Get noticed | Get connected | Get ahead Consumers demands are constantly rising, accelerating the need for change 25% of shoppers expect to pay nothing at all for Same-Day delivery Deloitte 63% of consumers expect a standard delivery to arrive within three days Retail TouchPoints 66% of consumers have chosen between e-commerce vendors based on delivery options Accenture
- 3. Get noticed | Get connected | Get ahead Innovation is the ultimate differentiator in our industry ACCURACY  Consistency  Reduced lead times AVAILABILITY  Rising demand for logistics workers, linked to e-commerce growth  Shrinking workforce is due to ageing populations PACE  D+1 delivery is the norm  Efficiency and productivity gains are essential to meeting this requirement
- 4. Get noticed | Get connected | Get ahead Supply Chain leaders have been given a complex puzzle QUANTITY Individualised SHIP INDIVIDUALLY Instead of Truckloads SHIP IN 2 HOURS TO 2 DAYS Instead of 3 days PRICING Same or lower
- 5. Get noticed | Get connected | Get ahead Trends in automation BIG DATA AND MACHINE LEARNING Artificial intelligence Advanced analytics Intelligent optimisation Data visualization ADVANCED WAREHOUSE AUTOMATION Robotics Augmented reality Advanced sortation systems AUTONOMOUS EQUIPMENT IN THE WAREHOUSE Cobots Goods-to-person picking Autonomous MHE Drones EMERGING TRANSPORT TECHNOLOGY Autonomous vehicles Platooning Electric vehicles
- 6. Get noticed | Get connected | Get ahead Behind innovation, there are people 6 LEARNING AND DEVELOPMENT Training Focus on added value services Upskilling NEW TALENTS Industry attraction strategy Graduate programmes Diversity of profiles New role creation SAFETY Increased safety of operations Strenuous and repetitive tasks reduced Automation can help reduce fatigue and stress
- 7. Get noticed | Get connected | Get ahead Closing remarks • We’re at the forefront of the most significant trend in logistics: the interaction between people and machines • Employees play a pivotal role in embracing and delivering technology, the transformational journey is dependent on them • The Continuous Improvement culture of a business is crucial to embracing and delivering a successful technology strategy Culture
- 8. Get noticed | Get connected | Get ahead Richard Cawston richard.cawston@xpo.com +44 7766 777127