Class presentation
Download as PPT, PDF
1 like279 views
This document discusses diversity and its effects on organizations. It begins with providing background on diversity including relevant legislation and the business case for diversity. Some problems with diversity are then outlined, such as increased costs and potential marginalization of minority employees. The document benchmarks the diversity strategies of two companies, IBM and Pitney Bowes, noting IBM's focus on maintaining multicultural markets and brand image. Recommendations from a 2009 conference emphasize expanding the employee pool, monitoring progress, and using affinity groups for problem solving. The document concludes with an invitation for questions.
Class presentation
- 1. DIVERSITY AND ITSDIVERSITY AND ITS EFFECTS ON ANEFFECTS ON AN ORGANIZATIONORGANIZATION KWEKU NYINAKU CORNELL UNIVERSITY ILR HR 6640
- 2. AGENDA Background of Diversity Business Case Problems with diversity Benchmark of 2 companies diversity strategies Recommendations from 2009 NEA conference Questions and Answers
- 3. Civil Rights Act 1964 Title VII Affirmative Action Equal Employment Opportunity Commission Ethical Considerations Corporate Challenge/Responsibility BACKGROUND
- 4. Utilize diverse talents and abilities of all employees who are critical to success Creativity, innovation, new product development Demonstrate to the community a respect for fairness, tolerance, and human rights Globalization, cultural intelligence, attract a more diverse customer base and creation and maintenance of a diverse workforce Diverse groups better at problem solving and are more creative than homogeneous teams BUSINESS CASE
- 5. PROBLEMS WITH DIVERSITY Cost in recruitment, selection, and training of minority employees Diversification may lead to hiring unskilled talents Motivations are antithetical to the ultimate goal Lead to marginalization of minority employees (Ely & Thomas, 2001; Konrad, 2003) Difficulty in measuring
- 7. BENCHMARKS FROM IBM IBMs diversity strategy helps it to anticipate, be sensitive and responsive to, demographic difference -Ted Childs Maintain multicultural markets Expand market share Improve customer loyalty Strong brand image
- 8. IBM BENCHMARK Source: The Conference Board, October 2008
- 9. PITNEY BOWES BENCHMARK Source: The Conference Board, October 2005
- 10. Expand the pool of potential employees Monitoring progress Evaluating results and making modifications when necessary Affinity groups for problem solving and work-life balance Change Management NAE RECOMMENDATIONS