This document discusses various cleaning agents used in hotels. It outlines different types of cleaning agents such as detergents, acid cleaners, solvent cleaners, disinfectants, deodorants, laundry aids, polishes, floor seals, and abrasives. It also provides details on the uses of water, detergents, acids, solvents, disinfectants, deodorants, polishes, and floor seals in the cleaning process. Proper storage of cleaning agents is emphasized to ensure safety.