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LEAD NURTURING & SOCIAL MEDIA FOR
B2B ENTERPRISE MARKETING

Anol Bhattacharya
GETIT COMMS
www.getitcomms.com	
 油
LEAD NURTURING   CONTENT MARKETING   SOCIAL MEDIA
GETIT COMMS
www.getitcomms.com	
 油

MARKETING SOLUTIONS FOR HI-TECH & TELCO COMPANIES
www.B2Bento.com
LEAD NURTURING   CONTENT MARKETING   SOCIAL MEDIA
LEAD NURTURING
25%         25%



      50%
NURTURING PROSPECT'S JOURNEY THROUGH
        THE EXTENDED PIPELINE
SALES-LAND   MARKETING-VILLE
UNQUALIFIED LEADS
= WASTE OF SALES
  PRODUCTIVITY
OPEN


            WEB
                        TELE-CALL
           MEETING


EMAIL



 NOT
 OPENED                              WEB
                       DOWNLOADED
                                    MEETING


             NOT
          DOWNLOADED
LEAD SCORING
+10                         SALES FUNNEL
                 -10
                            THRESHOLD
      inactive

+5
                 +20

+15
                 +25

+5                          TOTAL POINTS
TOOLS ARE EASY - STRATEGIC FRAMEWORK AND CHANGE IN CULTURE IS TOUGH
SOCIAL MEDIA
SOCIAL MEDIA
BANDWAGON




               MARKETERS
I CAN HAS FANS?
BLAH BLAH
  BLAH




  SOCIAL MEDIA DOUCHE-BAG EXPERT!
Cha-Chi
       ng!
FEW MONTHS LATER
3 FOLLOWERS



DAD      MOM   NEIGHBORS DOG
WHERE IS LOVE?
ESTABLISH YOUR GOALS         ≒   Brand Awareness?
 The why of social media   ≒   Lead Generation?
                             ≒   Lead Nurturing?
                             ≒   Customer Service?
WHERE ARE YOUR PROSPECTS?
                            OUTBOUND ANALYSIS
WHERE ARE YOUR PROSPECTS?
                            INBOUND ANALYSIS
MAP INFLUENCES
≒   Who are talking about your product(s)?
≒   Who are talking about your product category?
≒   What your competitors doing?
≒   Who are talking about your competitors?
SET UP ENGAGEMENT FRAMEWORK
  ≒ Response workflow
  ≒ Escalation process
CONTENT
Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B
CONTENT FOR LEAD NURTURING
CONTENT MAPPED WITH BUYERS PERSONA

          END USER        TECHNICAL
                        DECISION MAKER




          ECONOMIC       INFLUENCER
       DECISION MAKER
LEAD NURTURING   CONTENT MARKETING   SOCIAL MEDIA
?
Anol Bhattacharya
GETIT COMMS
www.getitcomms.com	
 油

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Click Asia 2011 Presentation on Lead Nurturing and Social Media for B2B