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Cognition
 In Space
  Rakhi Rajani
A Chartered Psychologist


                                         Working In
                                       Design & Innovation




Rakhi Rajani :: Cognition in Space
Rakhi Rajani :: Cognition in Space
Cognitive Psychology




              External                                    Behaviour
               senses                                      reaction
                  ...                                          ...




            Input                      Process         Output

Rakhi Rajani :: Cognition in Space               image adapted from Future Perfect Publishing
Framing Narrative
          Background                                                                      State
           upbringing                                                                   rational
              values                                                                   emotional
            principles                                                                  Physical
           education




                               Perspective affects processing

                                                                               image adapted from Future Perfect Publishing
Rakhi Rajani :: Cognition in Space
                                                  http://kushsrivastava.files.wordpress.com/2012/06/suburban-upbringing.jpg
Contextualised Narrative
        Social Groups                                                Material/Environment
            Peers                                                            Space
        Organisations                                                       Objects
           Crowds                                                         Atmosphere




                 Environment & Other People Affect Processing

                                                                               image adapted from Future Perfect Publishing
Rakhi Rajani :: Cognition in Space
                                        http://upload.wikimedia.org/wikipedia/commons/1/15/Place-stanislaus-nord-nancy.jpg
Models put the
                                      brain at the
                                        centre



Rakhi Rajani :: Cognition in Space
Distributed
                                     Cognition


Rakhi Rajani :: Cognition in Space
Our World




                             making sense of various Inputs


Rakhi Rajani :: Cognition in Space                   image adapted from sykotikscarecrow.deviantart.com
We Can’t Keep
                                     Everything In
                                       Our Heads



Rakhi Rajani :: Cognition in Space
Distribute &
                                     Coordinate
                                     Cognition

                                      individuals
                                           +
                                       artefacts
                                           +
                                     environment

Rakhi Rajani :: Cognition in Space
Parallel
                                     Distributed
                                     Processing



Rakhi Rajani :: Cognition in Space
Individuals
Collective Memory & Processing
Rakhi Rajani :: Cognition in Space   http://accessnursing.files.wordpress.com/2011/06/ks85232.jpg
Artefacts
Information Processing via tools
Rakhi Rajani :: Cognition in Space   http://www.zoemedical.com/images/M8Large2.jpg
Environment
Memory held within the space
Rakhi Rajani :: Cognition in Space   http://www.georgiahealth.edu/resident/fm/images/nursestation.jpg
We have to
                                     externalise the
                                        internal



Rakhi Rajani :: Cognition in Space
Short Term Memory: 7 +/- 2




Rakhi Rajani :: Cognition in Space   http://www.weirdwarp.com/wp-content/uploads/2009/05/brainexplosion.gif
Or commit to
                                      long term
                                        memory



Rakhi Rajani :: Cognition in Space
Associations
                                          &
                                     Connections
                                     Chunking, Pattern Recognition, Symbols, Metaphors...




Rakhi Rajani :: Cognition in Space
Chunking/Clustering




Rakhi Rajani :: Cognition in Space   http://gregstewartsite.org/images/chunking-2006.jpg
Find Patterns




Rakhi Rajani :: Cognition in Space          http://www.nce.co.uk/pictures/586xAny/3/5/7/1200357_Oxford_Street_diagonals_shibuya1.jpg
Different Strings of
                                         associations




Rakhi Rajani :: Cognition in Space
Mental Models
                         +
                   Muscle Memory

Rakhi Rajani :: Cognition in Space
Mental Models




Rakhi Rajani :: Cognition in Space      http://guide.cred.columbia.edu/images/illo_mental_model.gif
Confirmation Bias



Rakhi Rajani :: Cognition in Space
Muscle Memory




Rakhi Rajani :: Cognition in Space   http://www.guitarplayerscenter.com/wordpress/wp-content/uploads/2007/10/Do-guitar-players-have-muscle-memory.jpg
Example
                   The Toilets @ CSM



Rakhi Rajani :: Cognition in Space   http://guide.cred.columbia.edu/images/illo_mental_model.gif
Rakhi Rajani :: Cognition in Space   http://blogs.csm.arts.ac.uk/snapshot/category/kings-cross/
Rakhi Rajani :: Cognition in Space   http://blogs.csm.arts.ac.uk/snapshot/category/kings-cross/
The answer is NOT
                  more instruction



Rakhi Rajani :: Cognition in Space
Cognitive Load




Rakhi Rajani :: Cognition in Space                    Image adapted from harvard extension Blog
Cognitive Tools
                        lead to
                     Common Ground


Rakhi Rajani :: Cognition in Space
Much Less
                        Cognitive Load
                        in Well
                        Designed Spaces
                        because the space
                        carries the load

Rakhi Rajani :: Cognition in Space
Rakhi Rajani :: Cognition in Space   image adapted from clear marker board
Rakhi Rajani :: Cognition in Space   http://www.thegraphicdesignschool.com/blog/wp-content/uploads/2010/02/WAYFINDING-COMBINED.jpg
                                                                                         image adapted from clear marker board
If well spoken (!)
                  The space and
                  objects in it direct
                  our thoughts and
                  movement - we
                  ‘listen’ & then Do

Rakhi Rajani :: Cognition in Space
An
                                     Invitation
                                     To Interact


Rakhi Rajani :: Cognition in Space
appropriate
                                     invitation
                                          =
                                     predictable
                                      behaviour

Rakhi Rajani :: Cognition in Space
First image from Thoughtless Acts by Jane Fulton Suri
Rakhi Rajani :: Cognition in Space   Second Image from: www.visualphotos.com. Man walking on yellow line. Image no. FAN2045230. Photo by  Whisson/Jordan
Rakhi Rajani :: Cognition in Space   http://artartrevolution.files.wordpress.com/2010/10/p1040821.jpg
Rakhi Rajani :: Cognition in Space   Image by: Rakhi Rajani
Rakhi Rajani :: Cognition in Space   Images from Google Images
Rakhi Rajani :: Cognition in Space   Image adapted from arrested motion
Rakhi Rajani :: Cognition in Space   Image adapted from the willow pattern project
Behaviour
                                      Change


Rakhi Rajani :: Cognition in Space
Artefacts Provide
                      Instruction




Rakhi Rajani :: Cognition in Space
Else, People Make
                        Their Own Rules
         http://humaneditions.com/2012/shared-streets-friend-or-foe/




Rakhi Rajani :: Cognition in Space   http://www.dailymail.co.uk/news/article-2094939/Britains-longest-clutter-free-street-unveiled-make-things-SAFER.html
Or We Need to
                           Explicitly Guide




Rakhi Rajani :: Cognition in Space      http://www.flickr.com/photos/jeremai/6674077201/
Situated Seeing


                 Tangible External Artefacts
                            Affect
                    Internal Processing




                                                    http://symbology101.webs.com/photos/The-All-Seeing-eye/all-seeing_eye.gif
Rakhi Rajani :: Cognition in Space   http://upload.wikimedia.org/wikipedia/commons/1/15/Place-stanislaus-nord-nancy.jpg
Personal Stories



Rakhi Rajani :: Cognition in Space
As designers we design
                    products, spaces, etc but we
                    also affect/change/nudge
                             behaviour




Rakhi Rajani :: Cognition in Space
An environment dictates behaviour
                    & people assume a role

Rakhi Rajani :: Cognition in Space
Objects dictate interaction
                                           & people find a way to
                                          understand & interact

Rakhi Rajani :: Cognition in Space
Stories
                           the means by which we
                          make sense of the world




Rakhi Rajani :: Cognition in Space
We don’t create whole
                     experiences, we affect OR
                       become a part of the
                    experiences that people are
                          already having



Rakhi Rajani :: Cognition in Space
We enter a space, cross the
                     threshold, with a story
                      already playing in our
                     heads. This story affects
                      how we relate to and
                     process the space we are
                             now in.


Rakhi Rajani :: Cognition in Space
Story A



                                     already late
                                     irritated
                                     Disorientated
                                     Need to Pee


Rakhi Rajani :: Cognition in Space            http://worldteacheraid.org/wp-content/uploads/2010/09/OpenBlankBook.jpg
Story B



                                     On Time
                                     irritated
                                     Well Known
                                     Need to Pee


Rakhi Rajani :: Cognition in Space            http://worldteacheraid.org/wp-content/uploads/2010/09/OpenBlankBook.jpg
Story C



                               Early
                               Excited
                               Disorientated
                               Meeting Someone


Rakhi Rajani :: Cognition in Space       http://worldteacheraid.org/wp-content/uploads/2010/09/OpenBlankBook.jpg
With each of these, your
                            focus is different




Rakhi Rajani :: Cognition in Space
Intended
                                     Experience
                                         vs
                                     Perceived
                                     Experience
Rakhi Rajani :: Cognition in Space
Intended:
 The light provides a magical...
Rakhi Rajani :: Cognition in Space   http://upload.wikimedia.org/wikipedia/commons/7/7b/VandA_Rotunda.jpg
Perceived:
I need to pee where are the Toilets? (The
light isn’t even noticed)
Rakhi Rajani :: Cognition in Space
                                     http://jeanraffa.files.wordpress.com/2012/04/have_to_pee_signs_funny_signs-s600x561-62050-5801.jpg
What is
                successful
                  Spatial
              communication?

Rakhi Rajani :: Cognition in Space
Neural Coupling




         Speaker                                       Listener
        Designer                                         User
                                                          Study by Silbert, Stephens & Hasson
Rakhi Rajani :: Cognition in Space
                                                       image adapted from New Science Magazine
Invitation

                                 Guidance/Cues/
                                     Clues

                              Ability to Create
                              Working Models
Rakhi Rajani :: Cognition in Space
Mental, Physical,
                        Spatial Journey


                                      Journey




Rakhi Rajani :: Cognition in Space
Thank you
                                     www.humaneditions.com

                                      rakhi@humaneditions.com

                                             @rakhi




Rakhi Rajani :: Cognition in Space
http://www.slideshare.net/rakhirajani/

More Related Content

Cognition in Space

  • 1. Cognition In Space Rakhi Rajani
  • 2. A Chartered Psychologist Working In Design & Innovation Rakhi Rajani :: Cognition in Space
  • 3. Rakhi Rajani :: Cognition in Space
  • 4. Cognitive Psychology External Behaviour senses reaction ... ... Input Process Output Rakhi Rajani :: Cognition in Space image adapted from Future Perfect Publishing
  • 5. Framing Narrative Background State upbringing rational values emotional principles Physical education Perspective affects processing image adapted from Future Perfect Publishing Rakhi Rajani :: Cognition in Space http://kushsrivastava.files.wordpress.com/2012/06/suburban-upbringing.jpg
  • 6. Contextualised Narrative Social Groups Material/Environment Peers Space Organisations Objects Crowds Atmosphere Environment & Other People Affect Processing image adapted from Future Perfect Publishing Rakhi Rajani :: Cognition in Space http://upload.wikimedia.org/wikipedia/commons/1/15/Place-stanislaus-nord-nancy.jpg
  • 7. Models put the brain at the centre Rakhi Rajani :: Cognition in Space
  • 8. Distributed Cognition Rakhi Rajani :: Cognition in Space
  • 9. Our World making sense of various Inputs Rakhi Rajani :: Cognition in Space image adapted from sykotikscarecrow.deviantart.com
  • 10. We Can’t Keep Everything In Our Heads Rakhi Rajani :: Cognition in Space
  • 11. Distribute & Coordinate Cognition individuals + artefacts + environment Rakhi Rajani :: Cognition in Space
  • 12. Parallel Distributed Processing Rakhi Rajani :: Cognition in Space
  • 13. Individuals Collective Memory & Processing Rakhi Rajani :: Cognition in Space http://accessnursing.files.wordpress.com/2011/06/ks85232.jpg
  • 14. Artefacts Information Processing via tools Rakhi Rajani :: Cognition in Space http://www.zoemedical.com/images/M8Large2.jpg
  • 15. Environment Memory held within the space Rakhi Rajani :: Cognition in Space http://www.georgiahealth.edu/resident/fm/images/nursestation.jpg
  • 16. We have to externalise the internal Rakhi Rajani :: Cognition in Space
  • 17. Short Term Memory: 7 +/- 2 Rakhi Rajani :: Cognition in Space http://www.weirdwarp.com/wp-content/uploads/2009/05/brainexplosion.gif
  • 18. Or commit to long term memory Rakhi Rajani :: Cognition in Space
  • 19. Associations & Connections Chunking, Pattern Recognition, Symbols, Metaphors... Rakhi Rajani :: Cognition in Space
  • 20. Chunking/Clustering Rakhi Rajani :: Cognition in Space http://gregstewartsite.org/images/chunking-2006.jpg
  • 21. Find Patterns Rakhi Rajani :: Cognition in Space http://www.nce.co.uk/pictures/586xAny/3/5/7/1200357_Oxford_Street_diagonals_shibuya1.jpg
  • 22. Different Strings of associations Rakhi Rajani :: Cognition in Space
  • 23. Mental Models + Muscle Memory Rakhi Rajani :: Cognition in Space
  • 24. Mental Models Rakhi Rajani :: Cognition in Space http://guide.cred.columbia.edu/images/illo_mental_model.gif
  • 25. Confirmation Bias Rakhi Rajani :: Cognition in Space
  • 26. Muscle Memory Rakhi Rajani :: Cognition in Space http://www.guitarplayerscenter.com/wordpress/wp-content/uploads/2007/10/Do-guitar-players-have-muscle-memory.jpg
  • 27. Example The Toilets @ CSM Rakhi Rajani :: Cognition in Space http://guide.cred.columbia.edu/images/illo_mental_model.gif
  • 28. Rakhi Rajani :: Cognition in Space http://blogs.csm.arts.ac.uk/snapshot/category/kings-cross/
  • 29. Rakhi Rajani :: Cognition in Space http://blogs.csm.arts.ac.uk/snapshot/category/kings-cross/
  • 30. The answer is NOT more instruction Rakhi Rajani :: Cognition in Space
  • 31. Cognitive Load Rakhi Rajani :: Cognition in Space Image adapted from harvard extension Blog
  • 32. Cognitive Tools lead to Common Ground Rakhi Rajani :: Cognition in Space
  • 33. Much Less Cognitive Load in Well Designed Spaces because the space carries the load Rakhi Rajani :: Cognition in Space
  • 34. Rakhi Rajani :: Cognition in Space image adapted from clear marker board
  • 35. Rakhi Rajani :: Cognition in Space http://www.thegraphicdesignschool.com/blog/wp-content/uploads/2010/02/WAYFINDING-COMBINED.jpg image adapted from clear marker board
  • 36. If well spoken (!) The space and objects in it direct our thoughts and movement - we ‘listen’ & then Do Rakhi Rajani :: Cognition in Space
  • 37. An Invitation To Interact Rakhi Rajani :: Cognition in Space
  • 38. appropriate invitation = predictable behaviour Rakhi Rajani :: Cognition in Space
  • 39. First image from Thoughtless Acts by Jane Fulton Suri Rakhi Rajani :: Cognition in Space Second Image from: www.visualphotos.com. Man walking on yellow line. Image no. FAN2045230. Photo by  Whisson/Jordan
  • 40. Rakhi Rajani :: Cognition in Space http://artartrevolution.files.wordpress.com/2010/10/p1040821.jpg
  • 41. Rakhi Rajani :: Cognition in Space Image by: Rakhi Rajani
  • 42. Rakhi Rajani :: Cognition in Space Images from Google Images
  • 43. Rakhi Rajani :: Cognition in Space Image adapted from arrested motion
  • 44. Rakhi Rajani :: Cognition in Space Image adapted from the willow pattern project
  • 45. Behaviour Change Rakhi Rajani :: Cognition in Space
  • 46. Artefacts Provide Instruction Rakhi Rajani :: Cognition in Space
  • 47. Else, People Make Their Own Rules http://humaneditions.com/2012/shared-streets-friend-or-foe/ Rakhi Rajani :: Cognition in Space http://www.dailymail.co.uk/news/article-2094939/Britains-longest-clutter-free-street-unveiled-make-things-SAFER.html
  • 48. Or We Need to Explicitly Guide Rakhi Rajani :: Cognition in Space http://www.flickr.com/photos/jeremai/6674077201/
  • 49. Situated Seeing Tangible External Artefacts Affect Internal Processing http://symbology101.webs.com/photos/The-All-Seeing-eye/all-seeing_eye.gif Rakhi Rajani :: Cognition in Space http://upload.wikimedia.org/wikipedia/commons/1/15/Place-stanislaus-nord-nancy.jpg
  • 50. Personal Stories Rakhi Rajani :: Cognition in Space
  • 51. As designers we design products, spaces, etc but we also affect/change/nudge behaviour Rakhi Rajani :: Cognition in Space
  • 52. An environment dictates behaviour & people assume a role Rakhi Rajani :: Cognition in Space
  • 53. Objects dictate interaction & people find a way to understand & interact Rakhi Rajani :: Cognition in Space
  • 54. Stories the means by which we make sense of the world Rakhi Rajani :: Cognition in Space
  • 55. We don’t create whole experiences, we affect OR become a part of the experiences that people are already having Rakhi Rajani :: Cognition in Space
  • 56. We enter a space, cross the threshold, with a story already playing in our heads. This story affects how we relate to and process the space we are now in. Rakhi Rajani :: Cognition in Space
  • 57. Story A already late irritated Disorientated Need to Pee Rakhi Rajani :: Cognition in Space http://worldteacheraid.org/wp-content/uploads/2010/09/OpenBlankBook.jpg
  • 58. Story B On Time irritated Well Known Need to Pee Rakhi Rajani :: Cognition in Space http://worldteacheraid.org/wp-content/uploads/2010/09/OpenBlankBook.jpg
  • 59. Story C Early Excited Disorientated Meeting Someone Rakhi Rajani :: Cognition in Space http://worldteacheraid.org/wp-content/uploads/2010/09/OpenBlankBook.jpg
  • 60. With each of these, your focus is different Rakhi Rajani :: Cognition in Space
  • 61. Intended Experience vs Perceived Experience Rakhi Rajani :: Cognition in Space
  • 62. Intended: The light provides a magical... Rakhi Rajani :: Cognition in Space http://upload.wikimedia.org/wikipedia/commons/7/7b/VandA_Rotunda.jpg
  • 63. Perceived: I need to pee where are the Toilets? (The light isn’t even noticed) Rakhi Rajani :: Cognition in Space http://jeanraffa.files.wordpress.com/2012/04/have_to_pee_signs_funny_signs-s600x561-62050-5801.jpg
  • 64. What is successful Spatial communication? Rakhi Rajani :: Cognition in Space
  • 65. Neural Coupling Speaker Listener Designer User Study by Silbert, Stephens & Hasson Rakhi Rajani :: Cognition in Space image adapted from New Science Magazine
  • 66. Invitation Guidance/Cues/ Clues Ability to Create Working Models Rakhi Rajani :: Cognition in Space
  • 67. Mental, Physical, Spatial Journey Journey Rakhi Rajani :: Cognition in Space
  • 68. Thank you www.humaneditions.com rakhi@humaneditions.com @rakhi Rakhi Rajani :: Cognition in Space