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Communication

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Effective communication is essential for nursing practice. Communication involves sending and exchanging information verbally and nonverbally. Therapeutic communication techniques used in nursing include conveying respect, active listening, reflecting, and providing feedback. Several factors can affect communication between nurses and patients, such as emotions, environment, disabilities, culture, and life-threatening illnesses. Nurses must use strategies like listening carefully, acknowledging concerns, exploring attitudes and beliefs, and remaining calm to overcome constraints and communicate effectively in difficult situations.

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Apply effective Communication Skills in Nursing Practice Communication What does this mean to you?
Nursing Qualities Energetic Good team Member Respects others Adaptable Good Communicator Caring Sensitive NURSE
Definitions the "sending, giving, or exchanging information and ideas," which is often expressed nonverbally and verbally. The exchange of thoughts, messages, or information, as by speech, signals, writing, or behaviour. Interpersonal rapport.
Therapeutic Communication Techniques Convey respect Encourage expression of views Demonstrate non-judgmental attitudes Active listening Reflecting, silence, summarizing Providing feedback
Factors affecting communication .
Factors affecting communication Emotions - Psychological distress of patient Nurses self awareness Climate of environment - stressful, supportive Life threatening illness, Complex treatment Physical disability Age, sex, cognitive level, culture, sight
Identify constraints in communication Time management Barriers in communication interrupting, moralizing, false reassurance, belittling, defensive, and advice giving Difficult situations danger, trauma, and conflict Emergency and crisis situations Loss of control Isolation, fear, anxiety
Strategies used in Communication Deaf patient: Lip reading Written Interpreter Children: Use simple language Prepare environment Have a comforter toy continue
Strategies in Communication Listen carefully Do not interrupt patient Acknowledge concerns Intrapersonal communication Interpersonal communication Silence Explore attitudes/ perceptions/ values/ beliefs Resolving internal conflict Continue
Strategies used in Communication Remain calm Be clear, direct, honest Do not invade personal space Do not block the exit for patient and nurse Do not corner yourself Compromise / collaborate Continue
Strategies used in Communication Transpersonal communication prayer/ meditation Small group communication Documentation Be aware of cultural differences Technology translations / research Provide feedback
Talk to me http://www.youtube.com/watch?v=Nipj7PwCjTc&feature=fvw A YouTube clip to view on communication with an ill patient

More Related Content

Communication

  • 1. Apply effective Communication Skills in Nursing Practice Communication What does this mean to you?
  • 2. Nursing Qualities Energetic Good team Member Respects others Adaptable Good Communicator Caring Sensitive NURSE
  • 3. Definitions the "sending, giving, or exchanging information and ideas," which is often expressed nonverbally and verbally. The exchange of thoughts, messages, or information, as by speech, signals, writing, or behaviour. Interpersonal rapport.
  • 4. Therapeutic Communication Techniques Convey respect Encourage expression of views Demonstrate non-judgmental attitudes Active listening Reflecting, silence, summarizing Providing feedback
  • 6. Factors affecting communication Emotions - Psychological distress of patient Nurses self awareness Climate of environment - stressful, supportive Life threatening illness, Complex treatment Physical disability Age, sex, cognitive level, culture, sight
  • 7. Identify constraints in communication Time management Barriers in communication interrupting, moralizing, false reassurance, belittling, defensive, and advice giving Difficult situations danger, trauma, and conflict Emergency and crisis situations Loss of control Isolation, fear, anxiety
  • 8. Strategies used in Communication Deaf patient: Lip reading Written Interpreter Children: Use simple language Prepare environment Have a comforter toy continue
  • 9. Strategies in Communication Listen carefully Do not interrupt patient Acknowledge concerns Intrapersonal communication Interpersonal communication Silence Explore attitudes/ perceptions/ values/ beliefs Resolving internal conflict Continue
  • 10. Strategies used in Communication Remain calm Be clear, direct, honest Do not invade personal space Do not block the exit for patient and nurse Do not corner yourself Compromise / collaborate Continue
  • 11. Strategies used in Communication Transpersonal communication prayer/ meditation Small group communication Documentation Be aware of cultural differences Technology translations / research Provide feedback
  • 12. Talk to me http://www.youtube.com/watch?v=Nipj7PwCjTc&feature=fvw A YouTube clip to view on communication with an ill patient