COMMUNICATION NETWORK by divya kalra
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This document discusses different types of communication networks. It describes internal communication that occurs within an organization between roles like teachers and students. External communication links an organization to outside entities, like communication between heads of two organizations. Vertical communication flows up and down an organizational hierarchy, including downward communication from managers to subordinates and upward communication from subordinates to managers. Diagonal communication moves across levels in a mixture of vertical and horizontal directions. Horizontal communication occurs between individuals of equal rank laterally across departments.
COMMUNICATION NETWORK by divya kalra
- 3. Internal communication Inside the organization communication. Takes place in different directions.
- 4. Example Communication between teacher and student in a university.
- 5. External Communication Outside the organization Communication. Links the organization with outside world.
- 6. Example Communication between heads of two organizations.
- 7. Vertical Communication Upward communication Downward Communication
- 8. Vertical Communication Vertical communication is communication that flows both up and down the organization. It is the communication that takes place between managers and their superiors and subordinates. Vertical communication maintains formal relationship.
- 9. 1) Downward Communication It occurs when information flows down the hierarchy from high level to low level. Example: When your boss shares information with you, its downward communication, because your boss, as your supervisor, is communicating with you as an employee or subordinate.
- 10. 2)Upward Communication A process of information flowing from the low levels of hierarchy to the upper levels. This flow is usually from subordinates to their direct superior, then to that persons direct superior, and so on up the hierarchy. Example: When you give your supervisor feedback about a new system , its upward communication
- 12. Diagonal Communication Diagonal Communication takes place at different levels in the hierarchy. It occurs both ways, that is, from the upper level to low level and vice versa. The path is mixture of vertical and horizontal movement.
- 13. Diagonal communication can be written or oral.
- 14. Horizontal Communication It takes place between individuals of equal hierarchical rank and is more informal than either downward or upward communication. It is also known as lateral communication.
- 15. Horizontal communication helps in developing the mutual trust and confidence amongst similar position holders of different department. Managers can better understand his responsibility inside his perimeter, It enhances the co-operation among the team members.