Communication(s) skills
•Download as PPT, PDF•
1 like•466 views
The document discusses the process of communication, barriers to effective communication, communication in organizations, management of written and oral communication, report writing, and the impact of communication technology. It covers topics such as the communication cycle, different types and kinds of communication, overcoming barriers, formal and informal communication channels, etiquette, report formats, and automated technologies like fax, email, and teleconferencing.
Communication(s) skills
- 2. The Process of Communication Barriers to communication Communication in an Organisation : Its nature, function and scope Management of Written and Oral Communication Report Writing Communication Technology and Its Impact on Office Procedures and Automation
- 3. What is communication? The communication cycle Types of communication – verbal, non-verbal Kinds of communication- interpersonal, group and mass Need for effective communication Communication in Management
- 4. What are barriers? Types of Barriers Means to Overcome Barriers
- 6. Etiquettes in communication Formats in Oral Communication Formats in Written Communication
- 7. Types of Reports Elements of a report Writing Conventions
- 8. Effective use of automation technology Fax machines Sms Telephone/Teleconferencing Internet/E-mail