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Community Engagement & Issue Management for Cities

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Wilfred Martis
Wilfred Martis

Our Community Engagement & Issue Management solution helps cities: 1. INCREASE RESIDENT ENGAGEMENT - Shares important and valuable city information, events & activities (pulled from city’s existing website/CMS using APIs) - Helps residents (and visitors) explore city locations – using Bluetooth beacon technology - Provides easy way for residents to report issues - Gives residents all of this on their phones, as they move in and around the city 2: MANAGE ISSUES & WORK ORDERS - Reported issues can be managed – viewed, converted into work orders, assigned, closed – through a single portal - Work orders can also be fed into city’s existing asset and work order management systems using APIs

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Community Engagement & Issue Management Solution for Cities Rattle Tech RattleTech.com info@rattletech.com 1
Key Benefits Of Solution MOBILE APP INCREASES COMMUNITY ENGAGEMENT ? Shares important and valuable city information, events & activities – pulled from city’s existing website/CMS using APIs ? Helps residents and visitors explore city locations – using Bluetooth beacon technology ? Provides easy way for residents to report issues ? Gives residents all of this on their phones, as they move in and around the city BACKEND PORTAL HELPS CITIES MANAGE ISSUES ? Reported issues can be managed – viewed, converted into work orders, assigned, closed – through a single portal ? Work orders can also be fed into city’s existing asset and work order management systems using APIs 2
Key Mobile App Features 3 Home Screen with 狠狠撸r Calendar Event Details
Key Mobile App Features 4 Parks & Facilities Park or Facility Details Libraries
Key Mobile App Features 5 News Feed (e.g. Twitter) Press Releases Important Contact Info
Key Mobile App Features 6 Single Screen for Issue Reporting Drag Pin to Issue Location Reporting-Resident’s Contact Info
Our iBeacon Technology Platform 7 Connecting Offline World to Online Content & Commerce
How does our iBeacon Technology Platform work? ? Bluetooth LE (Low Energy) Beacons – Tiny, inexpensive, battery-powered or plugged into a power source, and have a transmitting range of up to a few hundred feet – Placed at specific locations within an indoor or outdoor venue – “Advertise” their unique IDs every few milliseconds ? Smartphones – Constantly “listen” for “advertisements” from nearby beacons using their Bluetooth connections – If our installed app “hears” one of its unique IDs, it connects to our cloud software, fetches information (photos, video, audio or text) related to that unique ID, and renders it on the app 8
Community Engagement at City Locations 9 Beacon turns “NEARBY” icon Red Venue Info, Photos & Text/Audio Descriptions displayed
Backend Portal for Issue Management 10 Dashboard to View Issues & Work Orders
Backend Portal for Issue Management 11 Manage Issues - View, Convert to Work Orders, Assign, Close
Why Engage With Us? 1. Regularly updated app & backend system 1. UI customized to city’s design guidelines 2. Extensibility through APIs 3. Affordable – Low startup charge + monthly fee 12 Contact us at info@rattletech.com to learn more

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Community Engagement & Issue Management for Cities

  • 1. Community Engagement & Issue Management Solution for Cities Rattle Tech RattleTech.com info@rattletech.com 1
  • 2. Key Benefits Of Solution MOBILE APP INCREASES COMMUNITY ENGAGEMENT ? Shares important and valuable city information, events & activities – pulled from city’s existing website/CMS using APIs ? Helps residents and visitors explore city locations – using Bluetooth beacon technology ? Provides easy way for residents to report issues ? Gives residents all of this on their phones, as they move in and around the city BACKEND PORTAL HELPS CITIES MANAGE ISSUES ? Reported issues can be managed – viewed, converted into work orders, assigned, closed – through a single portal ? Work orders can also be fed into city’s existing asset and work order management systems using APIs 2
  • 3. Key Mobile App Features 3 Home Screen with 狠狠撸r Calendar Event Details
  • 4. Key Mobile App Features 4 Parks & Facilities Park or Facility Details Libraries
  • 5. Key Mobile App Features 5 News Feed (e.g. Twitter) Press Releases Important Contact Info
  • 6. Key Mobile App Features 6 Single Screen for Issue Reporting Drag Pin to Issue Location Reporting-Resident’s Contact Info
  • 7. Our iBeacon Technology Platform 7 Connecting Offline World to Online Content & Commerce
  • 8. How does our iBeacon Technology Platform work? ? Bluetooth LE (Low Energy) Beacons – Tiny, inexpensive, battery-powered or plugged into a power source, and have a transmitting range of up to a few hundred feet – Placed at specific locations within an indoor or outdoor venue – “Advertise” their unique IDs every few milliseconds ? Smartphones – Constantly “listen” for “advertisements” from nearby beacons using their Bluetooth connections – If our installed app “hears” one of its unique IDs, it connects to our cloud software, fetches information (photos, video, audio or text) related to that unique ID, and renders it on the app 8
  • 9. Community Engagement at City Locations 9 Beacon turns “NEARBY” icon Red Venue Info, Photos & Text/Audio Descriptions displayed
  • 10. Backend Portal for Issue Management 10 Dashboard to View Issues & Work Orders
  • 11. Backend Portal for Issue Management 11 Manage Issues - View, Convert to Work Orders, Assign, Close
  • 12. Why Engage With Us? 1. Regularly updated app & backend system 1. UI customized to city’s design guidelines 2. Extensibility through APIs 3. Affordable – Low startup charge + monthly fee 12 Contact us at info@rattletech.com to learn more