3. BRAINSTORMING
1. Compare Your self with the level you are during your
elementary , high school and University level and forward
what lesson do you learn from this life cycle?
2. What positive things have done for your
self/family/friends/country?
3. Do you use your time wisely? How/when?
4. Have you ever encountered serious problem and how you
solved it?
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4. INTRODUCTION
Self-assessment: assessment or evaluation of oneself or
ones actions, attitudes or performance.
Process of looking at oneself in order to assess
aspects that are important to one's identity.
It is one of motives that drive self-evaluation, along
with self-verification & self-enhancement.
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6. INTRODUCTION
Self-Management: management of or by oneself; taking of
responsibility for one's own behaviour & well-being.
Our capability to better manage our thoughts,
regulate our emotions
Hold ourselves accountable for our behaviours.
Psychologists may also refer to this concept as self-
regulation
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8. POSITIVITY
Practice of being or tendency to be positive or optimistic in
attitude.
Positivity = positive thinking, positive emotions & engage in
positive behaviours
All of this positivity contributes to positive outcomes like
improved well-being & mental health.
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9. POSITIVITY
Positive thinking:
Transforming negative
thoughts into +ve thoughts
Noticing +ve aspects of a
situation
Challenging pessimistic
thoughts
Positive emotions:
Enthusiasm
Happiness
Contentment
Joy
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11. RESPONSIBILITY
The state or fact of having a duty to deal with
something or of having control over someone.
The state or fact of being accountable or to blame for
something
Obligation to perform certain funs. in order to achieve
certain results.
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12. RESPONSIBILITY
Main characteristics or features of responsibility
Assigned to human beings only
Arises from superior-subordinate r/ship.
Can be confined to single function or can be
continuing obligation
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13. SELF-AWARENESS
Conscious knowledge of one's own character &
feelings.
The experience of one's own personality or
individuality.
It is not to be confused with consciousness.
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14. SELF-AWARENESS
Consciousness is being aware of one's environment,
body & lifestyle.
It is how an individual consciously knows &
understands their own;-
Character, feelings, motives & desires
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15. TIME-MANAGEMENT
Ability to use one's time effectively or productively, especially at
work.
Process of planning & exercising conscious control of time spent
on specific activities,
Especially to increase effectiveness, efficiency & productivity.
Involves of demands relating to work, social life, family, hobbies,
personal interests & commitments with finite nature of time.
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16. TIME-MANAGEMENT
Using time effectively gives the person choice" on
spending or managing activities at their own time &
expediency.
Combination of processes, tools, techniques & methods.
Creating environment conducive to effectiveness
Setting of priorities
Reduction of time spent on non-priorities
Implementation of goals 7/13/2024 16
17. STRESS MANAGEMENT
Stress is a state of mental or emotional strain caused
by adverse circumstances.
Stress management is a wide spectrum of
techniques & psychotherapies.
Aimed at controlling person's level of stress,
especially chronic.
Usually for the purpose of improving everyday
functioning. 7/13/2024 17
20. STRESS MANAGEMENT.
Stress produces numerous physical & mental symptoms w/c
vary according to each individual's situational factors.
Can include a decline in physical health
Headaches, chest pain, fatigue & sleep problems &
depression.
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21. STRESS MANAGEMENT.
Is one of the keys for happy & successful life in modern
society.
Life often delivers numerous demands that can be
difficult to handle,
But SM provides a number of ways to manage anxiety
& maintain overall well-being.
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22. PROBLEM SOLVING
The process of achieving a goal by overcoming
obstacles.
Problems in need of solutions range from simple
personal tasks to complex issues in business &
technical fields.
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25. PHYSICALAPPEARANCE
Physical appearance gives immediate clues about your
level of professionalism in workplace.
A certain level of neatness is expected in most
workplaces.
Sloppy dressing & personal presentation implies that
you don't care about your job, even if that's not the case.
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28. PHYSICALAPPEARANCE
Professional appearance:
The way employee grooms, dresses & carries
themselves at work.
Employees appearance impacts how clients &
customers see your work.
Proper grooming & attire appropriate to your
workplace & work culture.
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30. TEMPER/ANGER MANAGEMENT
Temper: heat of mind or emotion: proneness to anger
A person's state of mind seen in terms of their being
angry or calm
Anger management: psycho-therapeutic program
for anger prevention & control.
Deploying anger successfully.
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31. TEMPER/ANGER MANAGEMENT
Anger is a result of;
Frustration, feeling blocked or thwarted from
something.
Defensive response to underlying fear or feelings
of vulnerability or powerlessness.
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34. Quiz
1. Define both well looking and sick looking
appearances
2. Compare and Contrast Self assessment and self
management
3. How do you relates ethical dilemmas and
occurrence of problem in patient
carediscuss
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38. ESTABLISHING RAPPORT
Rapport is a close & harmonious r/ship in which people or
groups concerned are
"in sync" with each other
Understand each other's feelings or ideas
Communicate smoothly
Rapport refers to the ability to open & sustain a relationship.
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39. ESTABLISHING RAPPORT
In the health domain, provider-patient rapport is often called
"Therapeutic Alliance" or "Therapeutic Relationship",
And is a measure of the collaboration quality between
provider & patient
Often used as predictor of therapy outcomes or patients
treatment adherence.
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40. ESTABLISHING RAPPORT
Listen to & respect patients
needs
Follow through with phone call
Use their names
Greet people even if they're not
your patients
Find something to talk about
Take notes
Be likable
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42. TRUST
Attitude in which individual has confidence to rely on someone or
something.
Allows patients to feel comfortable sharing their personal
information.
Enables patient to believe that provider have their best interests.
Without trust, patients may be less likely to follow advice or comply with
treatment recommendations.
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43. TRUST
Providers must also be able to trust that;
Their patients are honest about their symptoms
& compliant with treatment plans.
Only by building trust can the healthcare industry
provide quality care & achieve its goals.
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44. TYPES OF TRUST
Cognitive trust: Patients trusting on providers knowledge &
expertise.
Affective trust: Patients feeling comfortable confiding in
providers & sharing personal information
Behavioural trust: Patients trusting that providers act in their
best interests.
Cultivating all types high-quality care
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45. HOW CAN WE BUILD TRUST WITH OUR PATIENTS?
Start with self-reflection &
empathy
Make time for trust
Share the decision-making
process
Appoint a reputation
management team.
Be available &
responsive.
Follow up with pts.
after appointments.
Be transparent about
mistakes.
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46. THERAPEUTIC RELATIONSHIP
Where rapport & trust are successfully established
therapeutic r/ship
It is process of developing engagement.
Standard care plus series of reviewed interventions, re-
evaluated needs & mutually agreed plans.
Care provided involves pt. fully engagement in the process.
Provider understands pts. attitude towards the care & role of
provider.
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47. SELF-DISCLOSURE
Process of communication by w/c one person reveals
information about themselves to another.
Information can be descriptive or evaluative includes;
Thoughts, feelings, aspirations, goals, failures,
successes, fears & dreams
Likes, dislikes & favorites.
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49. SELF-DISCLOSURE
Process of revealing confidential & personal information to
others.
People get to know each other more intimately & closely.
Necessary information about people is already known.
More personal information that is not easily known is
disclosed.
Usually, it is conducted in face-to-face interaction.
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50. TYPES OF SELF-DISCLOSURES
There are primarily two types of self-disclosures:
Verbal Self-disclosure: whenever a person discloses
about self with use of words.
Shares his thoughts, personal feelings &
confidential information about himself via words.
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51. TYPES OF SELF-DISCLOSURES
Non-verbal self-disclosure: happens by body
language, your gestures & clothes
May sometimes be unintentional.
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52. IMPORTANCE OF SELF-DISCLOSURE
Disclosure is a matter of personal significance.
It depends not on amount of information that you
decide to share but on quality of information.
E.g. sharing superficial things such as your favorite
movie or your favorite restaurant not full self-
disclosure.
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53. IMPORTANCE OF SELF-DISCLOSURE
These superficial things will not help you to
establish deeper connection with another person.
It will be called superficial self-disclosure.
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54. LIMITATIONS OF SELF-DISCLOSURE
Self-disclosure is generally
inappropriate for:
Clients who are people
pleasers.
Clients who are
avoiding their own
issue.
A client who is very
upset.
Self-disclosure is generally
inappropriate for:
Clients who manipulate.
Projecting a false image
Oversharing
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55. LIFE LONG LEARNING (LLL)
Desta Oli (B.Sc., BA, MSc Lecturer)
Debre Berhan, Ethiopia 2016/2024
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56. OUTLINES
Benefits of LLL
Qualities of LLL
Factors to succeed LLL
Personal LLL plan development
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57. LIFE LONG LEARNING (LLL)
Lifelong learning: form of self-initiated education
that is focused on personal development.
It has generally been taken to refer to learning that
occurs outside of formal educational
instituteschool, university or corporate training.
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58. LIFE LONG LEARNING (LLL)
LLL does not necessarily have to restrict itself to
informal learning.
It is best described as being voluntary with the purpose
of achieving personal fulfilment.
The means to achieve this could result in informal or
formal education.
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59. Life Long Learning (LLL)
LLL can help us to achieve personal fulfilment &
satisfaction.
Humans have a natural drive to explore, learn & grow.
Encourages us to improve our own quality of life &
sense of self-worth by paying attention to ideas & goals
that inspire us.
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60. LIFE LONG LEARNING (LLL)
Key checklist for lifelong
learning:
Voluntary
Self-motivated or self-
initiated
Doesnt always require
a cost
Often informal
Self-taught or instruction
that is sought
Motivation is out of
personal interest or
personal development.
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62. THINGS THAT MAKE LLL UNIQUE
Can take place anywhere & anytime.
Occurs in formal, informal and semi-formal contexts.
There are opportunities to learn everywhere.
Covers every stage in lifecycle of a person
Early childhood to post retirement
Learn differently at different stages of life 7/13/2024 62
63. THINGS THAT MAKE LLL UNIQUE
It is learner-driven
Purpose, focus & substance of learning is determined
mainly by learner
It is competency driven
Competency: set of related skills w/c make an
individual competent at doing something. 7/13/2024 63
64. THINGS THAT MAKE LLL UNIQUE
Learning should equip people with
competencies for;
Life, employment
Entrepreneurship & higher education
Active citizenship & other civic
responsibilities.
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65. QUALITIES OF LLL
Be able to recognize knowledge gaps
Be able to see benefits of new knowledge
Be curious about the world
Dont be intimidated by new knowledge
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66. QUALITIES OF LLL
Dont be intimidated by the need to learn
independently
Be willing to tackle learning in small consistent
steps
Value all kinds & formats of knowledge
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67. FACTORS TO SUCCEED LLL
1. Natural abilities:
The more naturally talented, the easier to learn new
things
2. Effort: all things being equal,
The more effort on learning, the more successful
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68. Factors to succeed LLL
3. Optimizing the learning process
The better optimized learning process, the more
successful
4. Environment
Bad environment hinder learning, good learning
environment facilitate it.
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69. RESOURCES FOR LLL
Taking classes & attending
lectures
Reading a book
Follow or subscribe to a blog
Subscribe to a you tube
channel
Download an app
Participate in
conversation
Keep a journal/ writing
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70. PERSONAL LLL PLAN DEVELOPMENT
Creating a learning plan is essential to reach a goal.
Fail to plan is a plan to fail.
To increase skills or enhance life one should develop
learning plan.
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#32: Anger is a result of; Frustration, feeling blocked or thwarted from something the subject feels is important.
Thwarted: prevent (someone) from accomplishing something:
#43: Trust is defined as a firm belief in the reliability, truth, ability, or strength of someone or something.
#45: Confiding: willing to tell someone about a secret or private matter & trust them not to repeat it to others:
#48: Descriptive informationenables organizations to be able to determine the relevance of threat and vulnerability information.
Evaluatinginformationencourages you to think critically about the reliability, validity, accuracy, authority, timeliness, point of view or bias of information sources.
#55: A people pleaser is someone who tries hard tomake others happy. They will often go out of their way to please someone, even if it means taking their own valuable time or resources away from them.