This document discusses using social media for competitive intelligence. It outlines gathering publicly available information from sources like Twitter, LinkedIn, conferences and competitors' websites to stay informed on earnings reports, new products, markets and mergers. It emphasizes pooling data from multiple sources to analyze and develop actionable intelligence on industry shifts. This allows for preemptive action, informed decision making, and establishing a system to efficiently collect competitor information over time.
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Using Social Media for Competitive Intelligence - @chelpixie