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Content Strategy and 
micro-enterprises: A 
symbiosis 
Confab Europe 2014 
Clara Guasch 
@c_guasch 
www.aclareix.com
Photo: Christian (https://www.flickr.com/photos/redteam/34451133)
This is a company 
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of European enterprises are micro 
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A RECOVERY ON THE HORIZON? , ANNUAL REPORT ON EUROPEAN SMEs 2012/2013 
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High-quality web content that's 
useful, usable, and enjoyable is 
one of the greatest competitive 
advantages you can create 
for yourself online. 
 Kristina Halvorson 
Content Strategy for the Web 
@c_guas ch
People want useful content 
no matter how big or small the 
company behind that content is. 
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Do small companies really 
need Content Strategy? 
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"Mommy, pleeeease, 
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let us do it!"
Size doesnt matter. 
What matters is the challenge. 
And challenges need strategy. 
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Whats the story right now? 
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You give us the content, 
well do the rest. 
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It looks feasible 
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Risk? What risk? 
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Oops, we can barely float! 
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What instruments can I 
learn? 
Do they teach children 
and adults? 
Do they rent the place for 
private events? 
How can I contact them? 
What is this? 
What is it they do? 
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Its not just a copywriting 
problem... 
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What if we add some strategy? 
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Of course we need a website, 
who doesnt? 
Goals 
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Are we special? 
Really? 
Key 
messages 
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So we have an identity as 
well 
Voice 
and tone 
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Ill tell you what our users 
want but not on our website 
Users 
needs 
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We need news on the home page, 
and a blog, and a newsletter, and 
were on Twitter now, and 
Resources 
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Goals 
Key messages 
Identity 
Users needs 
Resources 
Helping micro-enterprises 
get specific and realistic 
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Strategy doesnt come naturally 
to organizations when it comes 
to content. 
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Content comes first 
Thinking comes first 
Content comes first 
Content comes first 
Content comes first 
Content comes first 
Content comes first 
Content comes first 
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analysis 
execution 
Its nearly all about the analysis 
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business 
content strategy 
Why do you say you do web pages? 
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Content Strategy at a micro scale 
has a big, direct impact on: 
- Content 
- People 
- Business 
@c_guas ch
Can Content Strategy as a field 
benefit from small companies? 
@c_guas ch
Big market 
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Even bigger market: 
beyond the web 
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Great chance to generate 
awareness among professionals 
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Excellent training field 
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Some small 
companies 
grow 
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How can we make it happen? 
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asdf 
Be clear and assertive 
Make it clear that 
good content is not 
an option. Its a must. 
@c_guas ch
Be honest 
Always relate content 
to Content Strategy. 
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asdf 
Be flexible 
Find ways to make a 
content strategy 
affordable. 
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asdf 
Be stubborn 
Never ever 
skip the analysis. 
Content comes second. 
@c_guas ch
Apply Content Strategy 
at a micro scale: 
Its needed. 
Its feasible. 
Its good fun! 
@c_guas ch
Thank you 
Clara Guasch 
@c_guasch 
www.aclareix.com

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Content Strategy and micro-enterprises: A symbiosis

Editor's Notes

  • #14: So companies just do it. They see everyone else doing it, they think its feasible. Sure theyre the ones who know their company best.
  • #15: And they create content without being aware of the risks they run. Because no one has really told them. Because theyre busy with their own businesses and arent reading CS papers, and no one has shown them the risk.