We are in the transition from the information age to the experience age. Learn how brands have to change their content creation efforts to get the attention of their audience.
Convert to study materialsBETA
Transform any presentation into ready-made study materialselect from outputs like summaries, definitions, and practice questions.
12. Babel Camp 201612
How Personas fail
As a _______ I want to _____ So that _____
Persona Action
Expected
outcome
13. Babel Camp 201613
How Personas fail
As a _______ I want to _____ So that _____
Persona Action
Expected
outcome
Irrelevant!
Maybe there卒s a better
way...
Too many
assumptions
14. Babel Camp 201614
What job did you hire that milkshake to
do?
Clay Christensen, Professor of economy
19. Babel Camp 201619
Job Stories
Business as usual New behaviour
Forces blocking change
Forces promoting a new choice
20. Babel Camp 201620
Job Stories Mobile provider
Weak signal
Business as usual New behaviour
Better price
Keep
number?
Direct
withdrawa
l
Forces blocking change
Forces promoting a new choice
21. Babel Camp 201621
Job Stories
When_______ I want to _____ So I can_____
Situation Motivation Expected
outcome
22. Babel Camp 201622
How might we ?
When
I want to
So I can
I am on my island round trip where I travel with a lot of stuff in
a small backpack and only unreliable connection to the
Internet
easily pick photos I took that day and sync them whenever
connected to a WiFi
I can share my photos with friends and family.
23. Babel Camp 201623
How might we ?
How might we assist Amy who has rarely
reliable internet access to easily pick photos
and share them so that her friends and family
can take part in her adventure?
needinsightuser
26. Babel Camp 201626
How to start?!?
Create high level
jobs
02
01
03Create job stories
Interview your
current followers
27. Babel Camp 201627
Follow me on my journey
into the experience age!
ThinkToStart.com
Julianhillebrand.de
facebook.com/jul.hillebrand
@julianhi
jul.hi