The document discusses intelligent content and content strategy. It describes how content can be structured, semantically categorized, and made adaptable to be automatically discoverable, reusable, reconfigurable across different channels. This can be achieved through meaningful metadata, modular structures, and contextual rules to deliver personalized, optimized experiences to users.
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Content is playing. Game on!
1. Content is playing. Game on.
Text
1
Content Strategy.
Intelligent.
Personalized. Omnichannel.
Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
3. Text
1
All Audience. All Content. Everywhere
Product Description
All Content is Content Strategy
Pre Sales Reviews
FAQs
Instructions
Social Stream
Corporate Blog
Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
5. Text
1
Content Strategy. Why?
The Content Strategy way of
doing Technical Communication
Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
7. 1
The Intelligent Content Engine
Intelligent content is structurally rich and
semantically categorized and therefore
automatically discoverable, reusable,
reconfigurable, and adaptable.
Ann Rockley, founder of ICC in 2009 and author of Managing
Enterprise Content says
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
8. 1
The Intelligent Content Engine
Title | Speaker Photo | Speaker Name
Structurally Rich
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
10. 1
The Intelligent Content Engine
Well Structured and Semantically Meaningful
Reusable
Mobile. Facebook in China.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
11. 1
The Intelligent Content Engine
Modular | Independent | Flexible for Fusion |
Responsive to Algorithm
Reconfigurable
Home Page
Seller Page
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
12. 1
The Intelligent Content Engine
Modular | Independent | Flexible for Fusion |
Responsive to Algorithm
Reconfigurable
Order (display)
Access by Role
Add (YouTube/Vimeo URL)
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
13. 1
The Intelligent Content Engine
Contextual Metadata
Adaptive
When. Where. To Whom.
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14. 1
The Intelligent Content Engine
Adaptive Session: NOT a Unit of Information
Title
Category
Author
Picture
Date, Time
Teaser
Description
Tags
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
15. 1
The Intelligent Content Engine
Adaptive Session: NOT a Unit of Information
Title
Category
Author
Picture
Date, Time
Teaser
Description
Tags
Location. Time.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
16. 1
The Intelligent Content Engine
Adaptive Session: NOT a Unit of Information
Title
Category
Author
Picture
Date, Time
Teaser
Description
Tags
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Specific User
17. 1
Adaptive
Don Day
Intelligent
Content Applied to
User Goals.
Semantically
Categorized
Intelligent
Structurally
Rich
Adaptive
ContextualResponsive
Rules
Diagram Credits Noz Urbina, @nozurbina
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The Future.
Faceted Search: Meaningful Metadata. Discoverability.
Future Proof: Modular. Fluid. Structured.
Ready for Personalization: Amazing Experience
Right Content. Right User. Right Time. Right Format.
Right Language. HOW?
Adaptive
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
20. Content Types
Link to Video
Speaker
Adaptive
Granular
Modular
Scalable
Independent Units
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Transcript
LanguageBook
Adaptive Content Models
Content models appear to be the black sheep of
information architecture. Cleve Gibbon
21. Personalization is the logical extension of Adaptive
Content Models to provide a Contextually Relevant
and Optimized Content Experience to Users.
Personalized.
User Profile | Context
Recommendation Engine
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22. Personalized.
Users
Who. When. Where.
Role. Experience. Skills.
Identify All Touch Points
Content They May Need
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
24. Showrooming
Unified and Consistent Content Experience
Omnichannel.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Source: Kevin P Nichols Speaks
Knowledgebase Article
Webinar White Paper
Video Transcript
26. 1
References
Elements of Intelligent Content: http://www.slideshare.net/CMI/the-
elements-of-intelligent-content
Noz Urbina, http://urbinaconsulting.com/
Kevin P Nichols, http://kevinpnichols.com/
ICC Blog: http://www.intelligentcontentconference.com/category/blog/
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27. Vinish Garg
Disclaimers and Copyrights
This presentation is a copyright work of vhite systems. All artwork and graphics used in this document are the property of their
respective owners, and its use is purely for non-commercial use, solely for this presentation purpose. Credits unsplash.com for
the stock images used in this document.
Questions?
Business Website: http://www.vhite.com
Blog: http://www.vinishgarg.com
Twitter: @vingar
LinkedIn: http://www.linkedin.com/in/vinishgarg
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