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Content is playing. Game on.
Text
1
Content Strategy.
Intelligent.
Personalized. Omnichannel.
Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Text
1
Includes. Excludes.
How. XML. DITA. Tools.
Why. Optimization. Strategic. Process.
Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Text
1
All Audience. All Content. Everywhere
Product Description
All Content is Content Strategy
Pre Sales Reviews
FAQs
Instructions
Social Stream
Corporate Blog
Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Text
1
Content Strategy. Why?
Problem
Goals. ROI.
Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Text
1
Content Strategy. Why?
The Content Strategy way of 
 doing Technical Communication
Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
Content Strategy in Technical Content
User Research. Audit. Inventory.
Content Models. Content Types.
Metadata. Taxonomy.
Technology. Reuse. Findability.
Production. Publishing. Distribution.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Intelligent content is structurally rich and
semantically categorized and therefore
automatically discoverable, reusable,
reconfigurable, and adaptable.
Ann Rockley, founder of ICC in 2009 and author of Managing
Enterprise Content says
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Title | Speaker Photo | Speaker Name
Structurally Rich
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Meaningful Metadata
Machine Readable
Semantically Categorized
<image></image>
<picture></picture>
[Content Type] <Speaker>
<field1></field1>
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Well Structured and Semantically Meaningful
Reusable
Mobile. Facebook in China.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Modular | Independent | Flexible for Fusion |
Responsive to Algorithm
Reconfigurable
Home Page
Seller Page
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Modular | Independent | Flexible for Fusion |
Responsive to Algorithm
Reconfigurable
Order (display)
Access by Role
Add (YouTube/Vimeo URL)
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Contextual Metadata
Adaptive
When. Where. To Whom.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Adaptive Session: NOT a Unit of Information
Title
Category
Author
Picture
Date, Time
Teaser
Description
Tags
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Adaptive Session: NOT a Unit of Information
Title
Category
Author
Picture
Date, Time
Teaser
Description
Tags
Location. Time.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Intelligent Content Engine
Adaptive Session: NOT a Unit of Information
Title
Category
Author
Picture
Date, Time
Teaser
Description
Tags
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Specific User
1
Adaptive
Don Day 
Intelligent
Content Applied to
User Goals.
Semantically
Categorized
Intelligent
Structurally
Rich
Adaptive
ContextualResponsive
Rules
Diagram Credits Noz Urbina, @nozurbina
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
The Future.
 Faceted Search: Meaningful Metadata. Discoverability.
 Future Proof: Modular. Fluid. Structured.
 Ready for Personalization: Amazing Experience
Right Content. Right User. Right Time. Right Format.
Right Language. HOW?
Adaptive
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Title
Category
Description
Session Details
Day
Time
Speaker (n)
Location
Location
Room
Directions
Picture
Social URLs
Link to Video
Speaker
Name
Keynote?
Sponsors?
Adaptive
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Content Types
Link to Video
Speaker
Adaptive
Granular
Modular
Scalable
Independent Units
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Transcript
LanguageBook
Adaptive Content Models
Content models appear to be the black sheep of
information architecture.  Cleve Gibbon
Personalization is the logical extension of Adaptive
Content Models to provide a Contextually Relevant
and Optimized Content Experience to Users.
Personalized.
User Profile | Context
Recommendation Engine
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Personalized.
Users
Who. When. Where.
Role. Experience. Skills.
Identify All Touch Points
Content They May Need
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Vinish Garg, @vingar
Personalized.
Users
Recommended Movies on Amazon Home Page
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Showrooming
Unified and Consistent Content Experience
Omnichannel.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Source: Kevin P Nichols Speaks
Knowledgebase Article
Webinar White Paper
Video Transcript
1
Opportunity.
Instructions.
Experience.
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
1
References
 Elements of Intelligent Content: http://www.slideshare.net/CMI/the-
elements-of-intelligent-content
 Noz Urbina, http://urbinaconsulting.com/
 Kevin P Nichols, http://kevinpnichols.com/
 ICC Blog: http://www.intelligentcontentconference.com/category/blog/
TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
Vinish Garg
Disclaimers and Copyrights
This presentation is a copyright work of vhite systems. All artwork and graphics used in this document are the property of their
respective owners, and its use is purely for non-commercial use, solely for this presentation purpose. Credits unsplash.com for
the stock images used in this document.
Questions?
 Business Website: http://www.vhite.com
 Blog: http://www.vinishgarg.com
 Twitter: @vingar
 LinkedIn: http://www.linkedin.com/in/vinishgarg
15
STC India Annual Conference 2015 | #STCIAC2015

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Content is playing. Game on!

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  • 2. Text 1 Includes. Excludes. How. XML. DITA. Tools. Why. Optimization. Strategic. Process. Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 3. Text 1 All Audience. All Content. Everywhere Product Description All Content is Content Strategy Pre Sales Reviews FAQs Instructions Social Stream Corporate Blog Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 4. Text 1 Content Strategy. Why? Problem Goals. ROI. Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 5. Text 1 Content Strategy. Why? The Content Strategy way of doing Technical Communication Vinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 6. 1 Content Strategy in Technical Content User Research. Audit. Inventory. Content Models. Content Types. Metadata. Taxonomy. Technology. Reuse. Findability. Production. Publishing. Distribution. TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 7. 1 The Intelligent Content Engine Intelligent content is structurally rich and semantically categorized and therefore automatically discoverable, reusable, reconfigurable, and adaptable. Ann Rockley, founder of ICC in 2009 and author of Managing Enterprise Content says TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
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  • 10. 1 The Intelligent Content Engine Well Structured and Semantically Meaningful Reusable Mobile. Facebook in China. TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 11. 1 The Intelligent Content Engine Modular | Independent | Flexible for Fusion | Responsive to Algorithm Reconfigurable Home Page Seller Page TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
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  • 14. 1 The Intelligent Content Engine Adaptive Session: NOT a Unit of Information Title Category Author Picture Date, Time Teaser Description Tags TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 15. 1 The Intelligent Content Engine Adaptive Session: NOT a Unit of Information Title Category Author Picture Date, Time Teaser Description Tags Location. Time. TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 16. 1 The Intelligent Content Engine Adaptive Session: NOT a Unit of Information Title Category Author Picture Date, Time Teaser Description Tags TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015 Specific User
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  • 19. Title Category Description Session Details Day Time Speaker (n) Location Location Room Directions Picture Social URLs Link to Video Speaker Name Keynote? Sponsors? Adaptive TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 20. Content Types Link to Video Speaker Adaptive Granular Modular Scalable Independent Units TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015 Transcript LanguageBook Adaptive Content Models Content models appear to be the black sheep of information architecture. Cleve Gibbon
  • 21. Personalization is the logical extension of Adaptive Content Models to provide a Contextually Relevant and Optimized Content Experience to Users. Personalized. User Profile | Context Recommendation Engine TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
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  • 24. Showrooming Unified and Consistent Content Experience Omnichannel. TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015 Source: Kevin P Nichols Speaks Knowledgebase Article Webinar White Paper Video Transcript
  • 25. 1 Opportunity. Instructions. Experience. TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 26. 1 References Elements of Intelligent Content: http://www.slideshare.net/CMI/the- elements-of-intelligent-content Noz Urbina, http://urbinaconsulting.com/ Kevin P Nichols, http://kevinpnichols.com/ ICC Blog: http://www.intelligentcontentconference.com/category/blog/ TextVinish Garg | @vingar STC India Annual Conference 2015 | #STCIAC2015
  • 27. Vinish Garg Disclaimers and Copyrights This presentation is a copyright work of vhite systems. All artwork and graphics used in this document are the property of their respective owners, and its use is purely for non-commercial use, solely for this presentation purpose. Credits unsplash.com for the stock images used in this document. Questions? Business Website: http://www.vhite.com Blog: http://www.vinishgarg.com Twitter: @vingar LinkedIn: http://www.linkedin.com/in/vinishgarg 15 STC India Annual Conference 2015 | #STCIAC2015