This document discusses quality control and quality assurance processes including incoming, in-process, and outgoing quality checks. It also covers quality assurance techniques such as process checklists, project audits, hiring processes, and process reviews. Control charts are discussed as a quality management tool with basic components and uses explained.
2. Quality Control Process
Incoming Quality Control
In-Process Quality Control
Outgoing Quality Assurance
3. What is Quality Assurance?
Quality assurance is any systematic process of
checking to see whether a product or service being
developed is meeting specified requirements