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CONVERSAZIONI CON UNA CASA: UTILIZZO DEI
CHATBOT PER FACEBOOK MESSENGER
Davide Gomba / Officine Innesto / Casa Jasmina
Conversation With Home: Chatbots and Facebook Messenger
Conversation With Home: Chatbots and Facebook Messenger
Conversation With Home: Chatbots and Facebook Messenger
Big players
The connected home DIY tools
IoT one thing at a time
Products vs Service
https://www.wired.com/2016/04/nests-hub-shutdown-proves-youre-crazy-buy-i
nternet-things/
Messaging is the new Platform
http://techcrunch.com/2015/09/29/forget-apps-now-the-bots-take-over/
1. Bots are a lot easier to install than mobile apps 2. Bots are easily distributed. 3.
Quality mobile apps are expensive to build, maintain and deploy 4. There is a very long-tail
of use-cases that dont justify a mobile app 5. Messaging apps are ubiquitous and dominate
consumers mobile engagement 6. Consumers are experiencing mobile app fatigue 7. Bot
interactions are intrinsically bi-directional 8. Moving complexity to the cloud reduces a
users cognitive load.9 Bots are extremely portable 10. Bot software development cycles are
extremely fast, even on-demand 11. Humans are innately hardwired for language and
conversation
(11 Reasons) Why Bots will be are the new Apps
https://medium.com/making-meya/11-reasons-why-bots-are-the-new-apps-9bb3856d60a7#.hoe2ihzbt
https://medium.com/the-layer/the-future-of-conversational-ui-belongs-to-hybrid-interfaces-8a228de0bdb5
86, 96, 06, 16 are Conversational UIs Years
Early conversations with the house using telegram
Tommaso plays the bot, when will the bot play the human?
Conversation With Home: Chatbots and Facebook Messenger
Talk to the house with
messenger, telegram or wecha
with natural language
processing
Facebook Messenger or Telegram
Passed to wit.ai
Ho Freddo!
Intents & Attributes:
The user feel cold. Light
up the heating system
Home-Assistant.io
hubot.github.com
Conversation With Home: Chatbots and Facebook Messenger
Pan.das Panini
Little sandwich shop willing to
adopt new technologies
19
School: ITS-ICT Piemonte, Mobile App Design Course
Year: 2016
Teachers: Gomba/Leonzi/Pressaco
Students: Giada Barbero, Toberto Quartero, Andrea
Quatrale, Dario Sacchetto, Costantino Spano
Link:
officinearduinotorino.github.io/ITS-Torino-2016/schede/5_
PaninHero
The problems
Writing down the orders
received via whatsapp.
Orders are possible only
until 11.30
Usually clients forget details in
the order and the owner spends
time replying to them.
20
The solutions
Automatic printing of
the orders.
No-stop orders. Telegram bot which handles
the ordering process.
21
Abstract
"Do you usually waste time asking the clients for the orders? Do they always forget
something? Pandaspaninibot is here for you! A simple and quick way to manage
orders and make your clients taste a delicious sandwich. "
22
Project idea
The project idea consists in creating a Telegram bot which allows Marco, the shop owner, to
automatically manage the online orders, without the need to write down on paper every message
and without stopping the service after a certain hour.
The bot interacts with a MKR1000 Arduino board, which is connected to a little thermical printer
able to print out an order every time it is confirmed on Telegram.
The printer is placed inside a laser cutted wooden box. It is unique and customized with the
Pan.das logo, becoming a real decor object.
On the box it is also mounted a LED, which will blink when a new order is received.
23
Materials
 Mini Thermal Receipt Printer
 MKR1000 Arduino board
 5 volt power supply
 Different connectors
 Breadbaord
 1x LED
 Original laser cutted case
24
The case
25
We created the case laser cutting a 4mm plywood.
Minimum Viable Product
Our MVP is a Telegram bot, able to manage a sandwich
order and print it out by a thermal printer with a formatted
output.
The printer is placed inside a 4mm plywood case, with the
Pan.das logo engraved on the front side.
A notification green led is mounted on the top.
26
About Pan.das
65 INGREDIENTS EVERY DAY
to choose from to create your
customized sandwich, 10 special
Pan.das sauces to combine and only
in the shop: 5 more extra ingredients
of the week.
C.so Svizzera 149/C - Torino
C.so Inghilterra 43 - Torino
2 SHOPS
GREATER AFFLUENCE MOMENT
the hottest moment is between
12:30 and 14:30, in fact, after 11:30
they cant afford to receive any new
orders through Whatsapp.
IT students, professionals,
hospital workers.
AVERAGE CLIENTS
27
The current order
Choose the size Choose the ingredients Choose the sauces ORDER
You can order in two different ways:
- Going directly to the shop and filling the sandwich form you can find on the desk.
- Using Whatsapp chat, sending a message with your choices, name and booking time.
Hey Panda! Id like a 4,
crunchy and hot sandwich.
Ingredients: 15, 27 and 13.
Sauces: 2 and 3. For 12:30.
28
The new order
Choose the size Choose the ingredients
Choose the
sauces
Order
29
OPEN THE BOT ORDER PRINTED
EASIER, FASTER, BETTER!
Pan.das Bot in action!
30http://bit.ly/PaninHero
https://medium.com/@AlfredBaudisch/how-a-whatsapp-bot-got-famous-and-evolved-as-the-brazilian-wechat-and-conversational-commerce-e2213262183d
Live Test: Lets Make a little bothttps://create.arduino.cc/projecthub/Arduino_Genuino/telegram-bot-library-ced4d4
https://www.creativeworkline.at/2016/05/developing-a-chatbot-for-facebook-messenger-witai-nodejs-appengine/
NLP Bots: How to?
API.AI vs WIT.AIhttps://techcrunch.com/2017/07/27/wit-ai-is-shutting-down-bot-engine-as-facebook-rolls-nlp-into-its-updated-messenger-platform/
Conversation With Home: Chatbots and Facebook Messenger
API.AI interoperability
Build a FB Messenger Chatbot with API.AI One-click Integration + Webhooks + Heroku
https://www.youtube.com/watch?v=5iKdfPjEOJk
Live Test: Lets Make a little NLP bot using API.AI,
TELEGRAM/FB MESSENGER and collecting DATA
using Webhooks and Zapier
Point & click!
No coding need
Grazie!
@vongomben / officine.cc

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