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Corey C. Payne
2300 Kingsman Lane, Virginia Beach, VA 23453
(757) 748-3402
corey.c.payne@gmail.com
Skills: Testing/CM Tools Used
QualityCenter, DimensionsCM, TeamTrack, Business Mashups,WinRunner, LoadRunner, TestDirector,
WinRunner QuickTest for SAP R/3, QuickTest Professional, PVCS Tracker, PVCS Version Manager,
Astra QuickTest, Rational Visual Test, TestTrack by Seapine Software, Visual SourceSafe
Software Applications Used
Oracle Database,Oracle Federal Financials, Microsoft SQL Server, Citrix Xenapp, Microsoft SharePoint,
BMC Remedy, SAP Basis, PeopleSoft
Experience:
Senior Business Consultant Nov 2015 - Present
AnthemInc.
Duties:
 Analyze, propose and design solutions to address complex and varied business needs
 Translate highly complex and varied business needs into application software
requirements
 Provide expertise to lower leveled consultants
 Establish and maintain advanced knowledge of the provider data interface
capabilities
 Utilize Oracle and SQL Server to analyze and understand provider data and how it
interfaces with the enterprise
 Consult with business partners concerning applications and implementation of
technology
 Work virtually with team across the country
 Mentor junior analysts on the team
Applications Analyst Mar 2011  October 2014
Digital Management Inc. (DMI)
US Coast Guard Finance Center - Contract
Duties:
 Owner of the Change and Release Management process
 Manage change requests through the process
 Ensure compliance to Change Management policies and procedures
 Audit change requests
 Serve as a liaison to independent auditors of change management process
 Serve as the Testing Tools Administrator, and maintain all test tool environments
and projects
 Provide availability of all testing tools applications
 Perform manual and automated testing of applications as needed
 Review requirements to ensure that all areas of application are tested
 Develop test plans from business requirements
 Troubleshoot software issues
Projects:
2
Oracle 11g Upgrade
 Gathered business requirements from systemSMEs
 Created functional and technical requirements documentation for project
 Created automated and manual test plans for project
 Managed testing effort. Tracked all defects and resolutions
Configuration Management Process Improvement
 Gathered functional requirements from systemusers
 Gathered business requirements from government over site committee
 Configured Dimensions System to reflect process
 Authored configuration management plan
 Authored configuration management processes and procedures
 Created test plans for project
 Trained users in the use of the processes and system
Software QA Engineer Sep 2010  Mar 2011
Dominion Enterprises
Duties:
 Develop and execute systemand integration test cases for web-based systems
 Develop and execute automated test cases using QuickTest Pro
 Develop test plans from business requirements
 Troubleshoot software issues
 Report defects and verify fixes
Software QA Analyst Jan 2010  Sep 2010
Pinpoint IT Services
Duties:
 Develop and execute systemand integration test cases
 Troubleshoot software issues
 Develop test plans from business requirements
 Report defects and verify fixes
Director, ITS Software QA and Change Management Mar 2006  Sep 2009
AMERIGROUP Corporation
Duties:
 Owner of the Change and Release Management process
 Chair Change Advisory Board (CAB) and Change Control Board (CCB)
 Manage change requests through the process
 Ensure compliance to Change Management policies and procedures
 Serve as liaison between CAB and CCB
 Audit change requests to ensure compliance
 Serve as liaison to independent auditors of change management process
 Serve as Testing Tools Administrator
 Maintain all test tool environments and projects
 Ensure availability of all testing tools applications
 Perform manual and automated testing of applications as needed by project teams
 Review requirements to ensure that all areas of application are tested
Projects:
Mercury Testing Tools Implementation
3
 Served as technical and project lead
 Converted manual testing processes overto automated processes
 Deployed Mercury QualityCenter and Mercury QuickTest Professional
 Coordinated training of all users of systems
 Improved testing processes to allow for standardization of testing across all markets
 Implemented testing methodologies to allow for repeatability and traceability of
testing results and defects
Serena Tools Upgrade
 Served as technical lead on project
 Oversaw upgrade from ChangemanDS to DimensionsCM 10 and TeamTrack 6
 Coordinated process improvements to reduce complexity
o Reduced categories of changes from 7 to 4
o Eliminated 15 steps from process
o Removed need for physical signatures on documentation
 Incorporated reporting to allow for near real-time view of changes and states
Systems Administrator/IT Technical Services Group Lead Jun 2002  Mar 2006
CACI, Inc.
Duties:
 Provide Testing Tools Service and Support
 Works independently and cooperatively with minimum supervision on testing tools
servers.
 Maintain all test projects.
 Ensure availability of all testing tool applications.
 Perform manual and automated testing of applications as needed
 Respond to authorized service requests as needed.
 Perform daily checks of testing systems for maintenance and troubleshooting
purposes.
 Stay up to date on service packs and fixes that address limitations or fixes to current
test environments.
 Act as liaison between Integration Test Team and IT department.
 Completes additional tasks as assigned by the Group Lead.
 Serve as configuration management tool administrator.
 Completes and maintains an Electronic Personnel Security Questionnaire.
 Maintains eligibility for a secret clearance.
Deputy Group Lead Administrative Duties
 Responsible for managing the Applications Support Team, Database Administration
Team, and SAP Basis Administration Team
 Meets regularly with Application Support Engineers, Database Administrators and
SAP Basis Administrators to assess ongoing projects,prioritize work and plan future
activities.
 Provides daily status reports of completed and ongoing activities to the Group Lead.
 Ensure operational procedures are followed by the group and identify and provide
direction for optimizing procedures.
 Contributes regularly to the Project Knowledge Base.
 Verifies that group documents and logs all changes to systemsoftware and
configuration.
 Ensures status is updated regularly for Remedy Help Desk Tickets
 Maintain and update groups software inventory for tracking purposes.
 Maintain training schedules for group to ensure members have the appropriate
knowledge levels.
4
 Maintains documentation for group and projects and develops all-encompassing
internal documentation.
 Developing project plans and update project statuses.
 Responsible for planning and scheduling of work required by group.
 Meet with Team Leads in Group to gatherstatus updates and to prioritize work.
 Attends meetings as directed by Group Lead or Data Center Manager.
 Responsible for upkeep of project actuals for group.
Senior Software Tester/Lead Mar 2001  Dec 2001
Telispark  a subsidiary of Deloitte Consulting
Duties:
 Lead a team of seven testers reporting directly to VP of Software Development
 Analyze/write test plans and test cases
 Utilize LoadRunner for load, stress,and performance testing
 Use WinRunner for functional testing
 Maintain and administer TestDirector repository
 Testing web-based applications
 Testing wireless applications
 Research, analyze and deploy software test tools for QA department
Testing Tools Architect Feb 2000  Mar 2001
marchFIRST
Duties:
 Research, analyze and deploy software test tools for QA department
 Testing web-based applications
 Testing Client/Server Applications
 Utilizing LoadRunner for load, stress,and performance testing
 Using Winrunner for functional testing
 Maintaining and updating test cases and defects using TestDirector
 Acting as QA team lead for a group of 1-4 testers
Projects:
Full Life Cycle: iFrame internet framework
Creates a standardized platform from which to deploy,host,and maintain applications in the ASP space.
Built using Microsoft Windows 2000 DNA architecture and Active Directory
 Requirements gathering  Worked with development team to review
requirements
 Test Plan  Designed test plan for functional, load, stress,and performance testing
 Application packaging  Used Installshield for Windows installer to create
installation files for sample application
 Version Control  Used Microsoft Visual SourceSafe to maintain different builds of
software
Software Testing Engineer Jan 1999  Feb 2000
IMCI Technologies
Duties:
 Testing Client/Server based applications
 Conducting performance, functional, load, stress,and regression testing
 Automating test scripts using Rational Visual Test
 Maintaining and updating defect tracking database using Test Track
5
 Evaluating additional testing tools for possible future use
Projects:
Full Life Cycle: Computer Aided Dispatch System
Allows law enforcement officials to input callers information into the database and assign officers to
incidents quickly. It also contains a map, which allows for continuous updating of mobile unit and incident
locations. Front end designed with Visual C++ and MFC on Windows NT 4.0. Back end is SQL Server 7
database.
 Front End Development - Worked with developers to design CAD and map
graphical front end
 Database Design - Worked with developers and DBAs to design and implement
SQL Server 7 database
 Evaluation of Testing Procedures - Created test plans and test cases for performance,
functional, stress,and regression testing of front end and database
 Bug Tracking - Implemented and maintained software based defect tracking system
using Test Track by Seapine Software
 CAD and Map - Conducted performance, functional, regression,and stress testing.
Utilized Rational Visual Test to develop and automate test scripts
 Assessment of Client Systems: Analyzed customers current client hardware.
Researched, tested,and installed new client systems based on requirement
documents
Contract Work: Telecommunications company
Created and implemented formalized testing procedures for testing department. Tested release of
INFOLINK telephone line order-tracking systembuilt on PwoerBuilder 6.5 with a SQL Server 6.5 back
end. Application was accessed through a web browser using a Citrix serveron Windows NT 3.51
 Evaluation of testing procedures  replaced current methods with formalized
procedures. Instituted software configuration management system.
 Transition to New Testing Procedures - worked with customer to insure that new
procedures were understood,agreed upon,and implemented.
 INFOLINK Front End  Conducted regression,functional, unit, stress,and
performance testing of INFOLINK telephone line ordering system.
 Browser Testing  Conducted functional testing of INFOLINK through IE 4.01
browser.
 Testing Procedures - Created test plans and test scripts for INFOLINK
 Defect Tracking - Replaced paper defect tracking systemwith Test Track by Seapine
Software
 Requirements Documentation - Consulted on functional requirements documents for
INFOLINK application
 Testing Lab  Worked with client in creation of a secure and separate testing lab.
Recommended necessary hardware for and location of lab
Additional Training:
 SQE Software Testing Tools class
 SQE Performance and Stress Testing class
 Open-i 3.0 training course
 QAI E-Commerce Testing class
 ITIL Foundations certified
Security Clearance: Held secret clearance

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CoreyCPayneOctober2016

  • 1. 1 Corey C. Payne 2300 Kingsman Lane, Virginia Beach, VA 23453 (757) 748-3402 corey.c.payne@gmail.com Skills: Testing/CM Tools Used QualityCenter, DimensionsCM, TeamTrack, Business Mashups,WinRunner, LoadRunner, TestDirector, WinRunner QuickTest for SAP R/3, QuickTest Professional, PVCS Tracker, PVCS Version Manager, Astra QuickTest, Rational Visual Test, TestTrack by Seapine Software, Visual SourceSafe Software Applications Used Oracle Database,Oracle Federal Financials, Microsoft SQL Server, Citrix Xenapp, Microsoft SharePoint, BMC Remedy, SAP Basis, PeopleSoft Experience: Senior Business Consultant Nov 2015 - Present AnthemInc. Duties: Analyze, propose and design solutions to address complex and varied business needs Translate highly complex and varied business needs into application software requirements Provide expertise to lower leveled consultants Establish and maintain advanced knowledge of the provider data interface capabilities Utilize Oracle and SQL Server to analyze and understand provider data and how it interfaces with the enterprise Consult with business partners concerning applications and implementation of technology Work virtually with team across the country Mentor junior analysts on the team Applications Analyst Mar 2011 October 2014 Digital Management Inc. (DMI) US Coast Guard Finance Center - Contract Duties: Owner of the Change and Release Management process Manage change requests through the process Ensure compliance to Change Management policies and procedures Audit change requests Serve as a liaison to independent auditors of change management process Serve as the Testing Tools Administrator, and maintain all test tool environments and projects Provide availability of all testing tools applications Perform manual and automated testing of applications as needed Review requirements to ensure that all areas of application are tested Develop test plans from business requirements Troubleshoot software issues Projects:
  • 2. 2 Oracle 11g Upgrade Gathered business requirements from systemSMEs Created functional and technical requirements documentation for project Created automated and manual test plans for project Managed testing effort. Tracked all defects and resolutions Configuration Management Process Improvement Gathered functional requirements from systemusers Gathered business requirements from government over site committee Configured Dimensions System to reflect process Authored configuration management plan Authored configuration management processes and procedures Created test plans for project Trained users in the use of the processes and system Software QA Engineer Sep 2010 Mar 2011 Dominion Enterprises Duties: Develop and execute systemand integration test cases for web-based systems Develop and execute automated test cases using QuickTest Pro Develop test plans from business requirements Troubleshoot software issues Report defects and verify fixes Software QA Analyst Jan 2010 Sep 2010 Pinpoint IT Services Duties: Develop and execute systemand integration test cases Troubleshoot software issues Develop test plans from business requirements Report defects and verify fixes Director, ITS Software QA and Change Management Mar 2006 Sep 2009 AMERIGROUP Corporation Duties: Owner of the Change and Release Management process Chair Change Advisory Board (CAB) and Change Control Board (CCB) Manage change requests through the process Ensure compliance to Change Management policies and procedures Serve as liaison between CAB and CCB Audit change requests to ensure compliance Serve as liaison to independent auditors of change management process Serve as Testing Tools Administrator Maintain all test tool environments and projects Ensure availability of all testing tools applications Perform manual and automated testing of applications as needed by project teams Review requirements to ensure that all areas of application are tested Projects: Mercury Testing Tools Implementation
  • 3. 3 Served as technical and project lead Converted manual testing processes overto automated processes Deployed Mercury QualityCenter and Mercury QuickTest Professional Coordinated training of all users of systems Improved testing processes to allow for standardization of testing across all markets Implemented testing methodologies to allow for repeatability and traceability of testing results and defects Serena Tools Upgrade Served as technical lead on project Oversaw upgrade from ChangemanDS to DimensionsCM 10 and TeamTrack 6 Coordinated process improvements to reduce complexity o Reduced categories of changes from 7 to 4 o Eliminated 15 steps from process o Removed need for physical signatures on documentation Incorporated reporting to allow for near real-time view of changes and states Systems Administrator/IT Technical Services Group Lead Jun 2002 Mar 2006 CACI, Inc. Duties: Provide Testing Tools Service and Support Works independently and cooperatively with minimum supervision on testing tools servers. Maintain all test projects. Ensure availability of all testing tool applications. Perform manual and automated testing of applications as needed Respond to authorized service requests as needed. Perform daily checks of testing systems for maintenance and troubleshooting purposes. Stay up to date on service packs and fixes that address limitations or fixes to current test environments. Act as liaison between Integration Test Team and IT department. Completes additional tasks as assigned by the Group Lead. Serve as configuration management tool administrator. Completes and maintains an Electronic Personnel Security Questionnaire. Maintains eligibility for a secret clearance. Deputy Group Lead Administrative Duties Responsible for managing the Applications Support Team, Database Administration Team, and SAP Basis Administration Team Meets regularly with Application Support Engineers, Database Administrators and SAP Basis Administrators to assess ongoing projects,prioritize work and plan future activities. Provides daily status reports of completed and ongoing activities to the Group Lead. Ensure operational procedures are followed by the group and identify and provide direction for optimizing procedures. Contributes regularly to the Project Knowledge Base. Verifies that group documents and logs all changes to systemsoftware and configuration. Ensures status is updated regularly for Remedy Help Desk Tickets Maintain and update groups software inventory for tracking purposes. Maintain training schedules for group to ensure members have the appropriate knowledge levels.
  • 4. 4 Maintains documentation for group and projects and develops all-encompassing internal documentation. Developing project plans and update project statuses. Responsible for planning and scheduling of work required by group. Meet with Team Leads in Group to gatherstatus updates and to prioritize work. Attends meetings as directed by Group Lead or Data Center Manager. Responsible for upkeep of project actuals for group. Senior Software Tester/Lead Mar 2001 Dec 2001 Telispark a subsidiary of Deloitte Consulting Duties: Lead a team of seven testers reporting directly to VP of Software Development Analyze/write test plans and test cases Utilize LoadRunner for load, stress,and performance testing Use WinRunner for functional testing Maintain and administer TestDirector repository Testing web-based applications Testing wireless applications Research, analyze and deploy software test tools for QA department Testing Tools Architect Feb 2000 Mar 2001 marchFIRST Duties: Research, analyze and deploy software test tools for QA department Testing web-based applications Testing Client/Server Applications Utilizing LoadRunner for load, stress,and performance testing Using Winrunner for functional testing Maintaining and updating test cases and defects using TestDirector Acting as QA team lead for a group of 1-4 testers Projects: Full Life Cycle: iFrame internet framework Creates a standardized platform from which to deploy,host,and maintain applications in the ASP space. Built using Microsoft Windows 2000 DNA architecture and Active Directory Requirements gathering Worked with development team to review requirements Test Plan Designed test plan for functional, load, stress,and performance testing Application packaging Used Installshield for Windows installer to create installation files for sample application Version Control Used Microsoft Visual SourceSafe to maintain different builds of software Software Testing Engineer Jan 1999 Feb 2000 IMCI Technologies Duties: Testing Client/Server based applications Conducting performance, functional, load, stress,and regression testing Automating test scripts using Rational Visual Test Maintaining and updating defect tracking database using Test Track
  • 5. 5 Evaluating additional testing tools for possible future use Projects: Full Life Cycle: Computer Aided Dispatch System Allows law enforcement officials to input callers information into the database and assign officers to incidents quickly. It also contains a map, which allows for continuous updating of mobile unit and incident locations. Front end designed with Visual C++ and MFC on Windows NT 4.0. Back end is SQL Server 7 database. Front End Development - Worked with developers to design CAD and map graphical front end Database Design - Worked with developers and DBAs to design and implement SQL Server 7 database Evaluation of Testing Procedures - Created test plans and test cases for performance, functional, stress,and regression testing of front end and database Bug Tracking - Implemented and maintained software based defect tracking system using Test Track by Seapine Software CAD and Map - Conducted performance, functional, regression,and stress testing. Utilized Rational Visual Test to develop and automate test scripts Assessment of Client Systems: Analyzed customers current client hardware. Researched, tested,and installed new client systems based on requirement documents Contract Work: Telecommunications company Created and implemented formalized testing procedures for testing department. Tested release of INFOLINK telephone line order-tracking systembuilt on PwoerBuilder 6.5 with a SQL Server 6.5 back end. Application was accessed through a web browser using a Citrix serveron Windows NT 3.51 Evaluation of testing procedures replaced current methods with formalized procedures. Instituted software configuration management system. Transition to New Testing Procedures - worked with customer to insure that new procedures were understood,agreed upon,and implemented. INFOLINK Front End Conducted regression,functional, unit, stress,and performance testing of INFOLINK telephone line ordering system. Browser Testing Conducted functional testing of INFOLINK through IE 4.01 browser. Testing Procedures - Created test plans and test scripts for INFOLINK Defect Tracking - Replaced paper defect tracking systemwith Test Track by Seapine Software Requirements Documentation - Consulted on functional requirements documents for INFOLINK application Testing Lab Worked with client in creation of a secure and separate testing lab. Recommended necessary hardware for and location of lab Additional Training: SQE Software Testing Tools class SQE Performance and Stress Testing class Open-i 3.0 training course QAI E-Commerce Testing class ITIL Foundations certified Security Clearance: Held secret clearance