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College of Agricultural Sciences
Information Technologies
County VoIP Phones
��Finally a Reality��
Jacki Weikert
Edward Zuech

Overview
? Look back since Spring, 2012
? Technical Look / Network focus
? Functional look / Application focus
? Benefits
? Next steps

Background
? May, 2012 - Initiated VoIP Efforts
? April, 2013 �C Pilot Counties
? Feb, 2014 - I2 Contract signed
? July, 2014 �C 1st County into Prod
? March 2015 �C 2nd County into Prod
? July, 2015 �C Available to all Counties

Building the Network
? Connectivity increases
? Basic CAT 5e wiring
? Network equipment (Extension Office)
�C Firewall
�C Switch
? VPN Concentrator (Data Centers)

? Networking
�C Implementation of VLNs
? Data
? Voice
�C Phones
? LLDP
? VLAN enabled

? Hand off to
�C University TELECOM
�C MITEL

Applications
? Phone networking
? Provision & Manage phone
? User settings

User Interface

Benefits
? Easy transfer
? Auto Attendant
? Hunt group for program area

Benefits
Operate as an Enterprise, not an
individual Extension Office

Next Steps
? 3 counties in the works now
? New phone models -> new template
? New office config

Next Steps
? Introduce more functionality
�C Soft Client
�C Integration with mobile devices
? Help change / define the Culture
�C How to better operate as an enterprise, not
as individual offices / districts

Next Steps
? Solidify our processes
�C Consulting
�C Implementation
�C Support
�C Training
? End User
? Technical Team

Contact Us
? Edward J. Zuech
�C Email: ejz104@psu.edu
�C Office Phone: 814-863-1023
? Jacki Weikert
�C Email: jxs138@PSU.EDU
�C Office Phone: 814-867-6272

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County VoIP Phones ��Finally a Reality��

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County VoIP Phones ��Finally a Reality��