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COURSE 1
MODULE 3
Unit 6
Namrata Saxena, Asst Professor, PCER, New Panvel.
c) Interventions for life skills in the areas of, Effective communication
What are Life Skills?
A skill is a learned ability to do something well. So Life Skills are the abilities
that individuals can develop to live a fruitful life.
DEFINITIONS
WHO defines Life Skills as "the abilities for adaptive and positive behaviour that
enable the individuals to deal effectively with the demands and challenges of
everyday life".
Here 'adaptive' means that a person is flexible in approach and is able to adjust in
different circumstances and 'positive behaviour' implies that a person is forward
looking and even in challenging situations, can find a ray of hope.
UNICEF defines Life Skills as "a behaviour change or behaviour development
approach designed to address a balance of three areas: Knowledge, Attitudes and
Skills".
IMPORTANCE OF LIFE SKILLS: Effective acquisitionandapplicationof life skillscan
 influencethe waywe feel aboutourselvesandothers,and
 equallywillinfluence the waywe are perceivedbyothers.
 Life skillscontribute toourperceptionsof self-efficacy,self-confidence andself-esteem.
Life skillsthereforeplayanimportantrole inthe promotionof mental well-being.The promotionof
mental well-beingcontributestoourmotivationtolookafterourselvesandothers,the prevention
of mental disorders,andthe preventionof healthandbehaviourproblems.
Core setof life skillsareas identifiedbyWHO(1994) for promotion of healthand well beingof
childrenand adolescentsare:
 * problemsolving
 * decisionmaking(includinggoal
setting)
 * critical thinking
 * creative thinking(includingvalue
clarification)
 * communicationskills
 * interpersonal relationshipskills
(includingassertiveness)
 * self-awareness
 * empathy
 * copingwithstress
 * copingwithemotions
 Effective communicationmeansthatwe are able to expressourselves,both verbally and
non-verbally,inwaysthatare appropriate toour culturesandsituations.Thismeansbeing
able to expressopinionsanddesires,butalsoneedsandfears.
INTERVENTIONS
A classroomenvironmentreliesheavilyonthe qualityof communication takingplace withinit.Asan
instructor,takingstepstowardsimprovingthe communicationskillsof yourstudentswill contribute
positivelytowardsyourclassroomclimate.Studentswitheffectivecommunicationskillswillbe more
likelytocontribute to classdiscussions,will be more productivemembersingroupprojects,andwill
ultimatelygainmore fromtheirexperience inclass.The followingstepscanbe implementedto
improve yourstudents'communicationskills,withthe intentof strengtheningthe classroom
experience.
StepsforImprovingStudentCommunicationSkills.
1. Establishthe groundrulesandnormsfor classdiscussionearlyon.
By settingthe standardsforclassparticipationasearlyas possible,yourstudentswill be
more likelytounderstandtheirrole indiscussion.Specificelements,suchaswhena speaker
shouldraise theirhand,andmore intangible aspectssuchasthe tone forthe classroom
environmentyouestablish,will helpyourstudentsunderstandhow communicationworks
withinthe classroom.
2. Encourage all studentsto participate inclassdiscussion.
Avoidfocusingonthe studentsthatare alwayswillingtoanswer.Lookforresponsesfrom
the entire classroom,andbe willingtotake the time forthemto emerge.
3. Assignfrequentopportunitiesforsmall groupdiscussion.
The more oftenstudentsworktogetherinordertocontribute tothe largerdiscussion,the
more comfortable theywill become withinthe classroomenvironment,increasingtheir
willingnesstocommunicate.
4. Adopta policyof opennesswithyourstudents.
Whenyoumake a change to the class structure,or give anassignment,be openwithyour
studentsaboutyourintentions,andseektheirfeedback.Bytreatingthemwithrespectand
openness,youwillhelpfosteranenvironmentof trustwithyourstudents,increasingtheir
likelihoodof opencommunication.
5. An importantaspectof learningisforstudentstobe able to communicate whattheyknow,
or thinktheyknow.
There has alwaysbeenthe notionthatyoulearnbestwhenyou actuallyhave toteachor
explainaconceptto someone else.Thismeansbeingable toverbalize whatyouknow.So
teachersneedtoencourage theirstudentstoverbalize theirownknowledgesothatthey
can learnmore efficiently.Studentsonthe listening endalsobenefitfromhearingtheir
classmatesexplanations.
6. Encouraginglisteningskills
Whenstudentslistentoeachother,theyoftenbenefitfromhearingconceptsbeing
explainedfromdifferentpointsandinwaysthatmightbe closerthe studentsway of
thinking.Whenstudentslisteneffectivelytheygeneratequestionstofurthereverybody's
thinkingandlearning.
7. In orderto have gooddiscussionsteachersneedtoprovide problemsthathave multiple
solutionsormethodsof solution.
These typesof problemsare bestinsimulatingdiscussion,creativityandrisktaking.When
teachersare tryingto encourage a meaningful discussionitiscrucial thattheygive their
studentsplentyof time torespondandthinkaboutwhattheywantto say.
8. Teachersshouldavoidyes/noquestionsandshortansweredquestionif theywanttohave a
qualitydiscussion.
9. Open-endedhigherlevel thinkingquestionsare the bestchoice togetstudentsthinkingand
communicatingtheirideas.
10. The teachershouldstayinvolvedinthe discussiontocorrectwronginformationbutshould
be careful whenpointingoutmistakes.
11. It is veryimportanttocreate and maintainanenvironmentthatstudentsfeel comfortable
participating.
12. Anotherwayto encourage studentstocommunicate,especiallyif theyare tooshyto speak
up,is to have themjournal.
Dialogue journalsprovide apurposeful activityinwhichstudentscommunicate their
thoughtsandfeelings.Itisimportantthatteachers collectthese journalsandrespondto
them.The teacherdoesn'tnecessarilyneedtoevaluatethem, butshe/hecouldaskthe
studentsquestionstofurthertheirthinking.Suchas,"Whydo youthinkthat?", "What could
be anotherreason?",andso on.Studentscan alsoexchange journalstoshare theirideasand
getresponsesfromothers.
13. Debate isanotherwayteacherscan provide theirstudentswiththe opportunitytopractice
theircommunicationskills.
Debate encouragesdifferenttypesof responses,helps studentstodevelopconvincing
arguments,andallowsteachersandstudentstolearnfromone another. Thisalso
encouragesstudentstobackup whattheybelieveanditallowsteacherstoreallygetagood
ideaof what kindof conceptual knowledge students have aboutcertaintopics.
14. Engaginglearnerspurposefullyinactivitiesfordevelopingeffectivecommunicationsuchas
debate,drama,hot-seating,makingspeeches,tellingstoriesandsinging
15. Techniquesforenhancingnonverbal communication
a) Turn downthe soundof a televisionprogramandaskchildrentodescribe whatis
goingon.Every once ina while,turnthe sounduptosee how accurate your childs
descriptionsare.
b) Sitand watch people;askchildrentodescribewhatvariouspeople yousee are
thinkingorfeeling.
c) Tell or hum a story withoutusingwords.Letchangesinyourvoice convey
excitement,fear,happiness,andsoforth.Askchildrentodescribe whatthe story
was aboutand discussdifferencesbetweenchildrensinterpretationsandintended
meanings.
d) Watch televisiontogetherandaskchildrentoobserve the waysthatactorsuse their
eyestoconveymeaning.Talkwithchildrenaboutwhatdifferencesineye contact
mean.For example,longandintense eyecontactusuallysignalsthatsomething
importantisbeingsaid;prolongedlookingawaywhile talkingmayindicate
dishonestyordisinterest.
e) Cut picturesof people wearingdifferenttypesof clothingoutof magazines.Discuss
withyourchildrenwhere eachof these peopleisprobablygoing,andwhattype
of activitytheymightdowhentheygetthere.
16. KnowingHowTo Listen
Listeningisthe mostimportantpartof a good conversationand,perhaps,the most
difficult.Here are some simple waystoencourage childrentospeakandlisten:
ildinthe eye andnod yourheadin agreement.If youare sittingdown,
leanyourbodyforwardand give him/heryourcomplete attention.The childrencan
repeatthisina role playsituation
17. KnowingHowTo talk(Respond)
Knowinghowtorespondisa critical elementincommunication.If we wantothersto
share theirfeelings,opinions,fears,ordoubtswithus,we have towelcome themwarmly.
tone of voice andalsoina situationwhere childrensoundrude,give order,shout.

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B.Ed NOTES Course 1 interventions effective communication namrata

  • 1. COURSE 1 MODULE 3 Unit 6 Namrata Saxena, Asst Professor, PCER, New Panvel. c) Interventions for life skills in the areas of, Effective communication What are Life Skills? A skill is a learned ability to do something well. So Life Skills are the abilities that individuals can develop to live a fruitful life. DEFINITIONS WHO defines Life Skills as "the abilities for adaptive and positive behaviour that enable the individuals to deal effectively with the demands and challenges of everyday life". Here 'adaptive' means that a person is flexible in approach and is able to adjust in different circumstances and 'positive behaviour' implies that a person is forward looking and even in challenging situations, can find a ray of hope. UNICEF defines Life Skills as "a behaviour change or behaviour development approach designed to address a balance of three areas: Knowledge, Attitudes and Skills". IMPORTANCE OF LIFE SKILLS: Effective acquisitionandapplicationof life skillscan influencethe waywe feel aboutourselvesandothers,and equallywillinfluence the waywe are perceivedbyothers. Life skillscontribute toourperceptionsof self-efficacy,self-confidence andself-esteem. Life skillsthereforeplayanimportantrole inthe promotionof mental well-being.The promotionof mental well-beingcontributestoourmotivationtolookafterourselvesandothers,the prevention of mental disorders,andthe preventionof healthandbehaviourproblems. Core setof life skillsareas identifiedbyWHO(1994) for promotion of healthand well beingof childrenand adolescentsare: * problemsolving * decisionmaking(includinggoal setting) * critical thinking * creative thinking(includingvalue clarification) * communicationskills * interpersonal relationshipskills (includingassertiveness) * self-awareness * empathy * copingwithstress * copingwithemotions
  • 2. Effective communicationmeansthatwe are able to expressourselves,both verbally and non-verbally,inwaysthatare appropriate toour culturesandsituations.Thismeansbeing able to expressopinionsanddesires,butalsoneedsandfears. INTERVENTIONS A classroomenvironmentreliesheavilyonthe qualityof communication takingplace withinit.Asan instructor,takingstepstowardsimprovingthe communicationskillsof yourstudentswill contribute positivelytowardsyourclassroomclimate.Studentswitheffectivecommunicationskillswillbe more likelytocontribute to classdiscussions,will be more productivemembersingroupprojects,andwill ultimatelygainmore fromtheirexperience inclass.The followingstepscanbe implementedto improve yourstudents'communicationskills,withthe intentof strengtheningthe classroom experience. StepsforImprovingStudentCommunicationSkills. 1. Establishthe groundrulesandnormsfor classdiscussionearlyon. By settingthe standardsforclassparticipationasearlyas possible,yourstudentswill be more likelytounderstandtheirrole indiscussion.Specificelements,suchaswhena speaker shouldraise theirhand,andmore intangible aspectssuchasthe tone forthe classroom environmentyouestablish,will helpyourstudentsunderstandhow communicationworks withinthe classroom. 2. Encourage all studentsto participate inclassdiscussion. Avoidfocusingonthe studentsthatare alwayswillingtoanswer.Lookforresponsesfrom the entire classroom,andbe willingtotake the time forthemto emerge. 3. Assignfrequentopportunitiesforsmall groupdiscussion. The more oftenstudentsworktogetherinordertocontribute tothe largerdiscussion,the more comfortable theywill become withinthe classroomenvironment,increasingtheir willingnesstocommunicate. 4. Adopta policyof opennesswithyourstudents. Whenyoumake a change to the class structure,or give anassignment,be openwithyour studentsaboutyourintentions,andseektheirfeedback.Bytreatingthemwithrespectand openness,youwillhelpfosteranenvironmentof trustwithyourstudents,increasingtheir likelihoodof opencommunication. 5. An importantaspectof learningisforstudentstobe able to communicate whattheyknow, or thinktheyknow. There has alwaysbeenthe notionthatyoulearnbestwhenyou actuallyhave toteachor explainaconceptto someone else.Thismeansbeingable toverbalize whatyouknow.So teachersneedtoencourage theirstudentstoverbalize theirownknowledgesothatthey can learnmore efficiently.Studentsonthe listening endalsobenefitfromhearingtheir classmatesexplanations. 6. Encouraginglisteningskills Whenstudentslistentoeachother,theyoftenbenefitfromhearingconceptsbeing explainedfromdifferentpointsandinwaysthatmightbe closerthe studentsway of
  • 3. thinking.Whenstudentslisteneffectivelytheygeneratequestionstofurthereverybody's thinkingandlearning. 7. In orderto have gooddiscussionsteachersneedtoprovide problemsthathave multiple solutionsormethodsof solution. These typesof problemsare bestinsimulatingdiscussion,creativityandrisktaking.When teachersare tryingto encourage a meaningful discussionitiscrucial thattheygive their studentsplentyof time torespondandthinkaboutwhattheywantto say. 8. Teachersshouldavoidyes/noquestionsandshortansweredquestionif theywanttohave a qualitydiscussion. 9. Open-endedhigherlevel thinkingquestionsare the bestchoice togetstudentsthinkingand communicatingtheirideas. 10. The teachershouldstayinvolvedinthe discussiontocorrectwronginformationbutshould be careful whenpointingoutmistakes. 11. It is veryimportanttocreate and maintainanenvironmentthatstudentsfeel comfortable participating. 12. Anotherwayto encourage studentstocommunicate,especiallyif theyare tooshyto speak up,is to have themjournal. Dialogue journalsprovide apurposeful activityinwhichstudentscommunicate their thoughtsandfeelings.Itisimportantthatteachers collectthese journalsandrespondto them.The teacherdoesn'tnecessarilyneedtoevaluatethem, butshe/hecouldaskthe studentsquestionstofurthertheirthinking.Suchas,"Whydo youthinkthat?", "What could be anotherreason?",andso on.Studentscan alsoexchange journalstoshare theirideasand getresponsesfromothers. 13. Debate isanotherwayteacherscan provide theirstudentswiththe opportunitytopractice theircommunicationskills. Debate encouragesdifferenttypesof responses,helps studentstodevelopconvincing arguments,andallowsteachersandstudentstolearnfromone another. Thisalso encouragesstudentstobackup whattheybelieveanditallowsteacherstoreallygetagood ideaof what kindof conceptual knowledge students have aboutcertaintopics. 14. Engaginglearnerspurposefullyinactivitiesfordevelopingeffectivecommunicationsuchas debate,drama,hot-seating,makingspeeches,tellingstoriesandsinging 15. Techniquesforenhancingnonverbal communication a) Turn downthe soundof a televisionprogramandaskchildrentodescribe whatis goingon.Every once ina while,turnthe sounduptosee how accurate your childs descriptionsare. b) Sitand watch people;askchildrentodescribewhatvariouspeople yousee are thinkingorfeeling. c) Tell or hum a story withoutusingwords.Letchangesinyourvoice convey excitement,fear,happiness,andsoforth.Askchildrentodescribe whatthe story was aboutand discussdifferencesbetweenchildrensinterpretationsandintended meanings. d) Watch televisiontogetherandaskchildrentoobserve the waysthatactorsuse their eyestoconveymeaning.Talkwithchildrenaboutwhatdifferencesineye contact mean.For example,longandintense eyecontactusuallysignalsthatsomething importantisbeingsaid;prolongedlookingawaywhile talkingmayindicate dishonestyordisinterest. e) Cut picturesof people wearingdifferenttypesof clothingoutof magazines.Discuss withyourchildrenwhere eachof these peopleisprobablygoing,andwhattype
  • 4. of activitytheymightdowhentheygetthere. 16. KnowingHowTo Listen Listeningisthe mostimportantpartof a good conversationand,perhaps,the most difficult.Here are some simple waystoencourage childrentospeakandlisten: ildinthe eye andnod yourheadin agreement.If youare sittingdown, leanyourbodyforwardand give him/heryourcomplete attention.The childrencan repeatthisina role playsituation 17. KnowingHowTo talk(Respond) Knowinghowtorespondisa critical elementincommunication.If we wantothersto share theirfeelings,opinions,fears,ordoubtswithus,we have towelcome themwarmly. tone of voice andalsoina situationwhere childrensoundrude,give order,shout.