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Credit approval process automation using bizagi platform nividous

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Swapnil Kanage
Swapnil Kanage

A premier group of casinos automates its credit approval process using Bizagi platform with the help of a customized workflow automation solution built by Nividous.

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A premier group of hotels and casinos digitizes its entire credit approval process using Bizagi +1 (442) 444 2767 The customer is famous for its chain of casinos spread across the globe. The customer wanted to simplify a credit approval process for its casino patrons by digitizing manual activities and improving quality of the overall process. Organization Challenges The credit approval process required the use of multiple external systems to retrieve and update information manually and lacked a mechanism to manage and track end-to-end process. Solution The Nividous team worked closely with the customer’s team and built a robust solution having a dynamic, user-friendly and interactive UI. All the key processes were automated using Bizagi Platform. Benefits Improved process visibility 75% Faster turn around time 80% Enhanced data accuracy 90% Developed process forms and validations with checklists to enforce due diligence activities Built a complex matrix, easily configurable for future changes for routing approvals Shift handover process automation with auto-generated emails Real-time integration between the external systems (the patron database and the central checking system) Single click reports creation and exchange of Information between different user groups Auto email notifications for approvals/clarifications to the defined user group Manual approval process having multiple approvers and complex rules No structured process to adhere with the defined guideline5 and security audits prior to the credit approvals Use of discrete systems caused manual errors and accelerated time to complete the process No visibility of the status of patrons credit requests No reports/analytics to present useful data related to credit requests e.g. monthly summary Information leakage due to manual handoffs between different shifts < Back Shift Handover . View Pending Shift Requests Shift Handover > Name Duty Phone Ipad Ipad Styles Hotel Key Card Remark Available Units 4 9 4 3 Total Units 5 10 5 6 Shift Handover > Shift Handover By: Paul Dickens Morning Afternoon Please select.. Shift Handover To: Taking Over Shift Handing Over Shift: > > > Send Shift Handover Save contactus@nividous.com www.nividous.com For more information on how organizations in the other industries are using Nividous platform visit: https://nividous.com/case-studies#others

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Credit approval process automation using bizagi platform nividous

  • 1. A premier group of hotels and casinos digitizes its entire credit approval process using Bizagi +1 (442) 444 2767 The customer is famous for its chain of casinos spread across the globe. The customer wanted to simplify a credit approval process for its casino patrons by digitizing manual activities and improving quality of the overall process. Organization Challenges The credit approval process required the use of multiple external systems to retrieve and update information manually and lacked a mechanism to manage and track end-to-end process. Solution The Nividous team worked closely with the customer’s team and built a robust solution having a dynamic, user-friendly and interactive UI. All the key processes were automated using Bizagi Platform. Benefits Improved process visibility 75% Faster turn around time 80% Enhanced data accuracy 90% Developed process forms and validations with checklists to enforce due diligence activities Built a complex matrix, easily configurable for future changes for routing approvals Shift handover process automation with auto-generated emails Real-time integration between the external systems (the patron database and the central checking system) Single click reports creation and exchange of Information between different user groups Auto email notifications for approvals/clarifications to the defined user group Manual approval process having multiple approvers and complex rules No structured process to adhere with the defined guideline5 and security audits prior to the credit approvals Use of discrete systems caused manual errors and accelerated time to complete the process No visibility of the status of patrons credit requests No reports/analytics to present useful data related to credit requests e.g. monthly summary Information leakage due to manual handoffs between different shifts < Back Shift Handover . View Pending Shift Requests Shift Handover > Name Duty Phone Ipad Ipad Styles Hotel Key Card Remark Available Units 4 9 4 3 Total Units 5 10 5 6 Shift Handover > Shift Handover By: Paul Dickens Morning Afternoon Please select.. Shift Handover To: Taking Over Shift Handing Over Shift: > > > Send Shift Handover Save contactus@nividous.com www.nividous.com For more information on how organizations in the other industries are using Nividous platform visit: https://nividous.com/case-studies#others