Crisis Networking and Public Warning in Disaster - Colin Flood
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This document discusses a student's senior thesis topic on the future of disaster public warning systems in the United States. The student plans to investigate current federal and local warning systems, as well as how Harvard University issues emergency notifications. They will also examine how informal warning networks spread information rapidly during crises. The goal of the research is to determine how official warning systems can better utilize informal crisis networks for two-way communication and information gathering during emergencies.
Crisis Networking and Public Warning in Disaster - Colin Flood
- 1. Crisis Networking and Public Warning in DisasterColin FloodHarvard College 09Booz Allen Hamilton
- 2. Heathers Reading ListLeysia Palen et al. Backchannels on the Front Lines Collective Intelligence in DisasterCrisis Informatics
- 3. Senior Thesis TopicThe Future of Disaster Public Warning in the United States
- 4. Inputs from Disaster SociologyEmergence novel organizations/tasks
- 5. Inputs from Disaster SociologyConvergence mass gathering at the disaster scene
- 6. Inputs from Disaster Sociology 3Palen: Technology empowers these behaviors from a distance!
- 7. Investigation of Status of Current Public Warning Systems Federal LevelEmergency Alert System (EAS)National Warning System (NAWAS)
- 8. Investigation of Status of Current Public Warning Systems Other GovernmentsStateLocal
- 9. Investigation of Status of Current Public Warning Systems OtherInstitutional (Harvard U, etc.)
- 10. Harvards OfficialEmergency Notification Process part 1Police dispatch notified by first respondersDispatch notifies senior police leadership
- 11. Harvards OfficialEmergency Notification Process part 2Police leadership asks University Operations Center to alert Crisis Management TeamCrisis Management Team joins conference call, receives report, decides to send messages
- 12. Harvards OfficialEmergency Notification Process part 3Message creation, approval and distribution involves several people in different areas
- 13. Harvards Unofficial AlertsIncident observed by bystandersBystanders SMS messages, emails from PDAs, phone calls to other studentsRapid distribution of messages campus-wide
- 14. What Happened?Palen calls it crisis informaticsOthers call it ICT use in disasterI call it crisis networking
- 15. Status Quo SystemsHierarchicalTightly controlled
- 16. Status Quo SystemsTight control doesnt harmonize with todays information flows.
- 17. The Future More citizen involvement in warning systems.
- 18. The Future Authority structures will change.
- 19. The Future Two-way communications are possible.
- 20. To ResearchHow can official systems best leverage the speed and size of informal networks created in crises for both communications and information gathering?