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3/18/2022
Cross Media Optimization
with QR Codes
Lina Arseneault
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3/18/2022
QR Codes
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O Don¡¯t be too quick to dismiss the usefulness
of QR Codes
O Naysayers usually narrowly describe them
as ¡°QR codes in ads¡±
B2C
Business-
to-
Consumer
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What¡¯s Your Perspective?
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e-Govt
G2C
Government-
to-Citizen
G2B
Government-
to-Business
G2E
Government-
to-Employee
G2G
Government-
to-
Government
B2B
Business
-to-
Business
B2G
Business-to-
Government
B2C
Business-
to-
Consumer
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Exploit the Reach of BYOD
O Opportunity to
capitalize on
mobile-social
behavior in many
settings
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O Bring your own device (BYOD) is an alternative strategy allowing employees,
business partners and other users to use a personally selected and purchased client
device to execute enterprise applications and access data. Source: Gartner Glossary
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Have Specific
Mobile-Social Goals
What are you trying to accomplish?
Who are you trying to reach?
What¡¯s your success target?
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Government Made Easy
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!
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Increase Facebook Fan Base
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Deloitte¡¯s 2012 Technology, Media and
Telecommunications (TMT)Predictions
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Deloitte Technology, Media and Telecommunications Predictions 2012
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For 2012, Deloitte forecasts that
smartphones will influence $159
billion in retail sales
O Smartphones will influence 19 percent of retailers¡¯
sales by 2016
O Smartphone shoppers are 14 percent more likely to
convert and make a purchase in the store than non-
smartphone users
O If a consumer is using a retailer¡¯s mobile app, they
are 21 percent more likely to convert in the store
O ¡°This shows the power of owning that interface
with the consumer as opposed to allowing them to
go to a third party interface while in the store.¡±
Kasey Lobaugh, direct-to-consumer and retail multichannel practice leader
at Deloitte Consulting LLP, New York commenting on study findings
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Cross Media Optimization
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@LinaArseneault Caf¨¦Lina Blog www.caf¨¦-lina.com lina@cafe-lina.com 12
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Distinct Offers
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Mobile Integration for
Faster Refills
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@LinaArseneault Caf¨¦Lina Blog www.caf¨¦-lina.com lina@cafe-lina.com 15
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QR Code Goes to the Movies
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Mobile purchases now
comprise 27 percent of
Fandango¡¯s overall
ticket sales
Jessica Yi, chief product officer at
Fandango | July 2012
Source: Mobile Commerce Daily
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QR Mobile Movie Ticket
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Mobile App Be Found!
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Mobile App Attach Rate
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Restaurant QR Extensions
O Il Fornaio Holiday
Gift Card Offer
(virtual and
traditional)
O Boston Market
relies on QR
codes to drive
summer foot
traffic by Rimma Kats
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Conference Registration
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Not a mobi site, perhaps driving to the conference mobile app would have been a better choice
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Pinterest QR Pin Boards
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http://pinterest.com/search/?q=qr+codes
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More QR Market Research
O Gartner Webcast Archive : ¡°The
Gartner Hype Cycle Special Report:
What¡¯s Hot for 2012¡± hosted by Jackie
Fenn, VP & Gartner Fellow Emeritus.
O According to Gartner (as of July 2011),
QR/color code is positioned in the early
¡°slope of enlightenment¡± stage with an
2-5 years estimated time frame to full
mainstream adoption (i.e. reaching
plateau of productivity).
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Additional Information
O Check out the companion slideshare to
this post.
O The pros and cons of mobile bar codes ¨C
by Rachel Lamb via Luxury Daily Includes
case studies on Gucci and
Bloomingdale¡¯s. More examples.
O Gartner Webcast Archive : ¡°The Gartner
Hype Cycle Special Report: What¡¯s Hot for
2012¡± hosted by Jackie Fenn, VP & Gartner
Fellow Emeritus.
O Countless QR Code Samples on
Pinterest: QR Code Pins-Boards-People
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Related QR Posts
O QR Codes: Quiet Revolution or
Quite Redundant?
O Reference the ºÝºÝߣShare companion
O Reference the ºÝºÝߣShare companion
O Encore! QR Codes: Here to Stay or
Fade Away?
O Marketing Artfully: QRart and Not So Pretty
Implementations of QR Codes
O What You Should Know About QR Code Hype
O Don¡¯t Assume Your QR Code is Knocked Up,
Give her a Pregnancy Test
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@LinaArseneault Caf¨¦Lina Blog www.caf¨¦-lina.com lina@cafe-lina.com 29
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O About Caf¨¦Lina and Lina:
O http://cafelina.me/about/
O Caf¨¦Lina Blog: http://cafelina.me/
O Twitter: @LinaArseneault
O Email: lina@cafe-lina.com
O LinkedIn:
www.linkedin.com/in/linaarseneault
O ºÝºÝߣshare:
http://www.slideshare.net/Lina_Arseneault
O High-Resolution Pictures on Flickr
Scan to find this
presentation online
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Lina¡¯s Social Reach
O When you create content or engage, you impact others. Klout
measures influence online. View my Klout style and score at
http://klout.com/#/LinaArseneault
O Your overall PeerIndex score is a relative measure of your online
authority. This score reflects the impact of your online activities,
and the extent to which you have built up social and reputational
capital on the web. PeerIndex recently won the Grand Prix at the
Europas which are the annual European Tech Startup Awards.
O View Lina¡¯s overall Peerindex score.
O Peerindex Listings
O Author, consultant and coach, Raymond Morin curates a
number of lists on Peerindex. You can find Lina on:
O WEB Influencers WORLD
O Over 1800 WEB professionals listed and ranked by social network influence
(French/English)
O Professionnels WEB (Francophonie)
O + de 550 professionnels du WEB (francophonie) ¨C Qu¨¦bec, Canada, France.
Belgique, Suisse, Europe
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