際際滷

際際滷Share a Scribd company logo
High Performance
Remote
VP of Engineering
100% Remote
21 Countries
holloway.com/g/remote-work
Psychological Safety
 Amy Edmondson, Psychological Safety and Learning Behavior in Work
Teams, Administrative Science Quarterly Vol 44 No. 2 June 1999
A shared belief held by members
of a team that the team is safe for
interpersonal risk taking
HBR, May 2020
A large number of managers are
struggling with the effective
management of people working from
home, with this translating into many
workers feeling untrusted and
micromanaged
CTO Craft Con: Keynote: High Performance Remote: a How to Guide for Troubled Times
CTO Craft Con: Keynote: High Performance Remote: a How to Guide for Troubled Times
Check Yourself
Do you micromanage and second guess
your line managers? Now is not the time.
Create Predictability
Clear, binary goals
Short timeframes
Speed vs Velocity
Autonomy with high
communication
Your Line Managers need help
EMs: the front line workers
of mental health
Real life manager
Check in: information,
guidance, support
Skip level 1-1s
Clear is kind
Feedback: timely, specific,
actionable & documented
Performance reviews
(do them)
Parting ways
Bonding in the time of
COVID
Zoom Fatigue
Video games
(Among us, Animal
Crossing)
Casual, quick calls
#gratitude
#self-care
#local-area
@peter
Book clubs
Movie exchanges
Coffee/tea pals
Show me a completely smooth
operation and I'll show you someone
who's covering mistakes. Real boats
rock.
 Frank Herbert,
Chapterhouse: Dune
Thank you 鏝
@katie_womers
katie@buffer.com

More Related Content

What's hot (6)

Foundational Leadership - Values
Foundational Leadership - ValuesFoundational Leadership - Values
Foundational Leadership - Values
Eric Papp
How Leaders Create Accountability Webinar
How Leaders Create Accountability WebinarHow Leaders Create Accountability Webinar
How Leaders Create Accountability Webinar
Avail Leadership
Module 1 Organisation and Planning: Week 2 Meet up
Module 1 Organisation and Planning: Week 2 Meet upModule 1 Organisation and Planning: Week 2 Meet up
Module 1 Organisation and Planning: Week 2 Meet up
SueHart16
IMPROVE- The Neuroscience of Better Feedback
IMPROVE- The Neuroscience of Better FeedbackIMPROVE- The Neuroscience of Better Feedback
IMPROVE- The Neuroscience of Better Feedback
Nicole MacDonald
Owning Problems Generates a Culture of Responsibility
Owning Problems Generates a Culture of ResponsibilityOwning Problems Generates a Culture of Responsibility
Owning Problems Generates a Culture of Responsibility
Christopher Avery
Why problems go unsolved
Why problems go unsolvedWhy problems go unsolved
Why problems go unsolved
Christopher Avery
Foundational Leadership - Values
Foundational Leadership - ValuesFoundational Leadership - Values
Foundational Leadership - Values
Eric Papp
How Leaders Create Accountability Webinar
How Leaders Create Accountability WebinarHow Leaders Create Accountability Webinar
How Leaders Create Accountability Webinar
Avail Leadership
Module 1 Organisation and Planning: Week 2 Meet up
Module 1 Organisation and Planning: Week 2 Meet upModule 1 Organisation and Planning: Week 2 Meet up
Module 1 Organisation and Planning: Week 2 Meet up
SueHart16
IMPROVE- The Neuroscience of Better Feedback
IMPROVE- The Neuroscience of Better FeedbackIMPROVE- The Neuroscience of Better Feedback
IMPROVE- The Neuroscience of Better Feedback
Nicole MacDonald
Owning Problems Generates a Culture of Responsibility
Owning Problems Generates a Culture of ResponsibilityOwning Problems Generates a Culture of Responsibility
Owning Problems Generates a Culture of Responsibility
Christopher Avery

Similar to CTO Craft Con: Keynote: High Performance Remote: a How to Guide for Troubled Times (20)

Scorecard 2
Scorecard 2Scorecard 2
Scorecard 2
dmdk12
Cultivating Psychological Safety_EXTERNAL.pdf
Cultivating Psychological Safety_EXTERNAL.pdfCultivating Psychological Safety_EXTERNAL.pdf
Cultivating Psychological Safety_EXTERNAL.pdf
jibinj3000
Psychological Safety and Remote Work by Matthew Philip
Psychological Safety and Remote Work by Matthew PhilipPsychological Safety and Remote Work by Matthew Philip
Psychological Safety and Remote Work by Matthew Philip
Bosnia Agile
Retaining Employees in the Upturn
Retaining Employees in the UpturnRetaining Employees in the Upturn
Retaining Employees in the Upturn
katesweetman
EQ: The Importance of Emotional Intelligence in Leadership Today | SoGoSurvey
EQ: The Importance of Emotional Intelligence in Leadership Today | SoGoSurveyEQ: The Importance of Emotional Intelligence in Leadership Today | SoGoSurvey
EQ: The Importance of Emotional Intelligence in Leadership Today | SoGoSurvey
Sogolytics
Slaying the Messaging Monster
Slaying the Messaging MonsterSlaying the Messaging Monster
Slaying the Messaging Monster
Nir Eyal
142 惡悋惆惘悸 #惠悋惶_惠愀惘 悋忰悋惷惘悸 悋 142 悋惡悋惆惘悸 悋悋愕惠悋悵 悋惆惠惘 / 悖惘 忰愕...
142 惡悋惆惘悸 #惠悋惶_惠愀惘 悋忰悋惷惘悸 悋 142  悋惡悋惆惘悸 悋悋愕惠悋悵 悋惆惠惘 / 悖惘 忰愕...142 惡悋惆惘悸 #惠悋惶_惠愀惘 悋忰悋惷惘悸 悋 142  悋惡悋惆惘悸 悋悋愕惠悋悵 悋惆惠惘 / 悖惘 忰愕...
142 惡悋惆惘悸 #惠悋惶_惠愀惘 悋忰悋惷惘悸 悋 142 悋惡悋惆惘悸 悋悋愕惠悋悵 悋惆惠惘 / 悖惘 忰愕...
Egyptian Engineers Association
LEADERSHIP, SALES, SERVICE...HIGH STAKES INTERPERSONAL SKILLS PRACTICE THROUG...
LEADERSHIP, SALES, SERVICE...HIGH STAKES INTERPERSONAL SKILLS PRACTICE THROUG...LEADERSHIP, SALES, SERVICE...HIGH STAKES INTERPERSONAL SKILLS PRACTICE THROUG...
LEADERSHIP, SALES, SERVICE...HIGH STAKES INTERPERSONAL SKILLS PRACTICE THROUG...
Human Capital Media
Mental Health
Mental HealthMental Health
Mental Health
Prof. Akram Hassan PhD,MBA,PMP,OPM3
HR SKILLS OF THE FUTURE
HR SKILLS OF THE FUTURE HR SKILLS OF THE FUTURE
HR SKILLS OF THE FUTURE
MojizAbbas5
Professor Ethan Burris Presents "What It Really Takes to Engage Employees"
Professor Ethan Burris Presents "What It Really Takes to Engage Employees"Professor Ethan Burris Presents "What It Really Takes to Engage Employees"
Professor Ethan Burris Presents "What It Really Takes to Engage Employees"
UTMcCombsAlumni
Emotional intelligence & relationship management
Emotional intelligence & relationship managementEmotional intelligence & relationship management
Emotional intelligence & relationship management
John Ndukwe Ibebunjo
Humans Arent Computers: Effective Leadership Strategies for IT
Humans Arent Computers: Effective Leadership Strategies for ITHumans Arent Computers: Effective Leadership Strategies for IT
Humans Arent Computers: Effective Leadership Strategies for IT
Michele Chubirka
"Overcoming the Fear: What C-Level Execs are Afraid of When it Comes to Socia...
"Overcoming the Fear: What C-Level Execs are Afraid of When it Comes to Socia..."Overcoming the Fear: What C-Level Execs are Afraid of When it Comes to Socia...
"Overcoming the Fear: What C-Level Execs are Afraid of When it Comes to Socia...
Blend Interactive
Resilient Project Managers
Resilient Project ManagersResilient Project Managers
Resilient Project Managers
Prof. Akram Hassan PhD,MBA,PMP,OPM3
final project
final projectfinal project
final project
LanXie
Roi of emotional intelligence in leadership
Roi of emotional intelligence in leadershipRoi of emotional intelligence in leadership
Roi of emotional intelligence in leadership
jdjarrell
Return on Emotion Report
Return on Emotion ReportReturn on Emotion Report
Return on Emotion Report
Scott Watson
Psychological Safety as a Foundation for Improvement 12-06-24.pdf
Psychological Safety as a Foundation for Improvement 12-06-24.pdfPsychological Safety as a Foundation for Improvement 12-06-24.pdf
Psychological Safety as a Foundation for Improvement 12-06-24.pdf
Healthcare Improvement Support
LEADING WITH THE SOCIAL BRAIN IN MIND
LEADING WITH THE SOCIAL BRAIN IN MINDLEADING WITH THE SOCIAL BRAIN IN MIND
LEADING WITH THE SOCIAL BRAIN IN MIND
Susan McKenna Penn
Scorecard 2
Scorecard 2Scorecard 2
Scorecard 2
dmdk12
Cultivating Psychological Safety_EXTERNAL.pdf
Cultivating Psychological Safety_EXTERNAL.pdfCultivating Psychological Safety_EXTERNAL.pdf
Cultivating Psychological Safety_EXTERNAL.pdf
jibinj3000
Psychological Safety and Remote Work by Matthew Philip
Psychological Safety and Remote Work by Matthew PhilipPsychological Safety and Remote Work by Matthew Philip
Psychological Safety and Remote Work by Matthew Philip
Bosnia Agile
Retaining Employees in the Upturn
Retaining Employees in the UpturnRetaining Employees in the Upturn
Retaining Employees in the Upturn
katesweetman
EQ: The Importance of Emotional Intelligence in Leadership Today | SoGoSurvey
EQ: The Importance of Emotional Intelligence in Leadership Today | SoGoSurveyEQ: The Importance of Emotional Intelligence in Leadership Today | SoGoSurvey
EQ: The Importance of Emotional Intelligence in Leadership Today | SoGoSurvey
Sogolytics
Slaying the Messaging Monster
Slaying the Messaging MonsterSlaying the Messaging Monster
Slaying the Messaging Monster
Nir Eyal
142 惡悋惆惘悸 #惠悋惶_惠愀惘 悋忰悋惷惘悸 悋 142 悋惡悋惆惘悸 悋悋愕惠悋悵 悋惆惠惘 / 悖惘 忰愕...
142 惡悋惆惘悸 #惠悋惶_惠愀惘 悋忰悋惷惘悸 悋 142  悋惡悋惆惘悸 悋悋愕惠悋悵 悋惆惠惘 / 悖惘 忰愕...142 惡悋惆惘悸 #惠悋惶_惠愀惘 悋忰悋惷惘悸 悋 142  悋惡悋惆惘悸 悋悋愕惠悋悵 悋惆惠惘 / 悖惘 忰愕...
142 惡悋惆惘悸 #惠悋惶_惠愀惘 悋忰悋惷惘悸 悋 142 悋惡悋惆惘悸 悋悋愕惠悋悵 悋惆惠惘 / 悖惘 忰愕...
Egyptian Engineers Association
LEADERSHIP, SALES, SERVICE...HIGH STAKES INTERPERSONAL SKILLS PRACTICE THROUG...
LEADERSHIP, SALES, SERVICE...HIGH STAKES INTERPERSONAL SKILLS PRACTICE THROUG...LEADERSHIP, SALES, SERVICE...HIGH STAKES INTERPERSONAL SKILLS PRACTICE THROUG...
LEADERSHIP, SALES, SERVICE...HIGH STAKES INTERPERSONAL SKILLS PRACTICE THROUG...
Human Capital Media
HR SKILLS OF THE FUTURE
HR SKILLS OF THE FUTURE HR SKILLS OF THE FUTURE
HR SKILLS OF THE FUTURE
MojizAbbas5
Professor Ethan Burris Presents "What It Really Takes to Engage Employees"
Professor Ethan Burris Presents "What It Really Takes to Engage Employees"Professor Ethan Burris Presents "What It Really Takes to Engage Employees"
Professor Ethan Burris Presents "What It Really Takes to Engage Employees"
UTMcCombsAlumni
Emotional intelligence & relationship management
Emotional intelligence & relationship managementEmotional intelligence & relationship management
Emotional intelligence & relationship management
John Ndukwe Ibebunjo
Humans Arent Computers: Effective Leadership Strategies for IT
Humans Arent Computers: Effective Leadership Strategies for ITHumans Arent Computers: Effective Leadership Strategies for IT
Humans Arent Computers: Effective Leadership Strategies for IT
Michele Chubirka
"Overcoming the Fear: What C-Level Execs are Afraid of When it Comes to Socia...
"Overcoming the Fear: What C-Level Execs are Afraid of When it Comes to Socia..."Overcoming the Fear: What C-Level Execs are Afraid of When it Comes to Socia...
"Overcoming the Fear: What C-Level Execs are Afraid of When it Comes to Socia...
Blend Interactive
final project
final projectfinal project
final project
LanXie
Roi of emotional intelligence in leadership
Roi of emotional intelligence in leadershipRoi of emotional intelligence in leadership
Roi of emotional intelligence in leadership
jdjarrell
Return on Emotion Report
Return on Emotion ReportReturn on Emotion Report
Return on Emotion Report
Scott Watson
Psychological Safety as a Foundation for Improvement 12-06-24.pdf
Psychological Safety as a Foundation for Improvement 12-06-24.pdfPsychological Safety as a Foundation for Improvement 12-06-24.pdf
Psychological Safety as a Foundation for Improvement 12-06-24.pdf
Healthcare Improvement Support
LEADING WITH THE SOCIAL BRAIN IN MIND
LEADING WITH THE SOCIAL BRAIN IN MINDLEADING WITH THE SOCIAL BRAIN IN MIND
LEADING WITH THE SOCIAL BRAIN IN MIND
Susan McKenna Penn

Recently uploaded (20)

Personal Leadership and Values_ Leadership begins with you
Personal Leadership and Values_ Leadership begins with youPersonal Leadership and Values_ Leadership begins with you
Personal Leadership and Values_ Leadership begins with you
Benjamin Kofi Quansah
Group Work Process in Rehabilitation PPT
Group Work Process in Rehabilitation PPTGroup Work Process in Rehabilitation PPT
Group Work Process in Rehabilitation PPT
SagayaBinoshini
Valuetainment Culture booklet - Enlighten, Entertain and Empower
Valuetainment Culture booklet  - Enlighten, Entertain and EmpowerValuetainment Culture booklet  - Enlighten, Entertain and Empower
Valuetainment Culture booklet - Enlighten, Entertain and Empower
jkatz6
Framework for Circular Economy Industrial Cluster Ecosystems to.pptx
Framework for Circular Economy Industrial Cluster Ecosystems to.pptxFramework for Circular Economy Industrial Cluster Ecosystems to.pptx
Framework for Circular Economy Industrial Cluster Ecosystems to.pptx
Rajiv Academy for Technology & Management Mathura
Employees Empowerment (Human Resource Management)
Employees Empowerment (Human Resource Management)Employees Empowerment (Human Resource Management)
Employees Empowerment (Human Resource Management)
Dr. Amar Nath Tiwari
LESSON 10 STABLISHING VALIDITY AND REALBILITY OF RESEARCH INSTRUMENT- DAGAM...
LESSON  10 STABLISHING VALIDITY AND REALBILITY OF RESEARCH INSTRUMENT-  DAGAM...LESSON  10 STABLISHING VALIDITY AND REALBILITY OF RESEARCH INSTRUMENT-  DAGAM...
LESSON 10 STABLISHING VALIDITY AND REALBILITY OF RESEARCH INSTRUMENT- DAGAM...
dagamijessamaedagle
IH - Fit to ISP and IPP - Module 3 Powerpoint Presentation.pptx
IH - Fit to ISP and IPP - Module 3 Powerpoint Presentation.pptxIH - Fit to ISP and IPP - Module 3 Powerpoint Presentation.pptx
IH - Fit to ISP and IPP - Module 3 Powerpoint Presentation.pptx
trevor501353
Principles of Management overconfidence bias.pptx
Principles of Management overconfidence bias.pptxPrinciples of Management overconfidence bias.pptx
Principles of Management overconfidence bias.pptx
MuhammadNasirRasheed
Traktor Pro Crack + License Key Free Download [2025]
Traktor Pro Crack + License Key Free Download [2025]Traktor Pro Crack + License Key Free Download [2025]
Traktor Pro Crack + License Key Free Download [2025]
xcfxghgfbvncvbhxcf
Graeme Cowan, keynote speaker: Building Team Safety, Resilience and Growth Gr...
Graeme Cowan, keynote speaker: Building Team Safety, Resilience and Growth Gr...Graeme Cowan, keynote speaker: Building Team Safety, Resilience and Growth Gr...
Graeme Cowan, keynote speaker: Building Team Safety, Resilience and Growth Gr...
Graeme Cowan Enterprises
Tran Quoc Bao Leading Chief Executive Officer CEO in Vietnam Healthcare -the ...
Tran Quoc Bao Leading Chief Executive Officer CEO in Vietnam Healthcare -the ...Tran Quoc Bao Leading Chief Executive Officer CEO in Vietnam Healthcare -the ...
Tran Quoc Bao Leading Chief Executive Officer CEO in Vietnam Healthcare -the ...
Ignite Capital
Management Principles on Small Scale Industries.
Management Principles on Small Scale Industries.Management Principles on Small Scale Industries.
Management Principles on Small Scale Industries.
CryptoMaster7
Energy Security Independence and Downstreaming .pptx
Energy Security Independence and Downstreaming .pptxEnergy Security Independence and Downstreaming .pptx
Energy Security Independence and Downstreaming .pptx
Sampe Purba
store management.pdf notes graduation students
store management.pdf notes graduation studentsstore management.pdf notes graduation students
store management.pdf notes graduation students
Rajiv Academy for Technology & Management Mathura
Strategic management presentation is the comprehensive collection of ongoing ...
Strategic management presentation is the comprehensive collection of ongoing ...Strategic management presentation is the comprehensive collection of ongoing ...
Strategic management presentation is the comprehensive collection of ongoing ...
dagamijessamaedagle
leadership and management qualities in all
leadership and management qualities in allleadership and management qualities in all
leadership and management qualities in all
ssuserc606c7
Case Study acmegrade on Ranjit's solar system business
Case Study  acmegrade on Ranjit's solar system businessCase Study  acmegrade on Ranjit's solar system business
Case Study acmegrade on Ranjit's solar system business
NidaSheikh32
My Leadership Philosophy Toward TAIKISHA 2030
My Leadership Philosophy Toward TAIKISHA 2030My Leadership Philosophy Toward TAIKISHA 2030
My Leadership Philosophy Toward TAIKISHA 2030
chandrareddykvm
project management tool is specifically designed for project managers, offeri...
project management tool is specifically designed for project managers, offeri...project management tool is specifically designed for project managers, offeri...
project management tool is specifically designed for project managers, offeri...
rowevel861
channel distribution.pdf notes for graduation students
channel distribution.pdf notes for graduation studentschannel distribution.pdf notes for graduation students
channel distribution.pdf notes for graduation students
Rajiv Academy for Technology & Management Mathura
Personal Leadership and Values_ Leadership begins with you
Personal Leadership and Values_ Leadership begins with youPersonal Leadership and Values_ Leadership begins with you
Personal Leadership and Values_ Leadership begins with you
Benjamin Kofi Quansah
Group Work Process in Rehabilitation PPT
Group Work Process in Rehabilitation PPTGroup Work Process in Rehabilitation PPT
Group Work Process in Rehabilitation PPT
SagayaBinoshini
Valuetainment Culture booklet - Enlighten, Entertain and Empower
Valuetainment Culture booklet  - Enlighten, Entertain and EmpowerValuetainment Culture booklet  - Enlighten, Entertain and Empower
Valuetainment Culture booklet - Enlighten, Entertain and Empower
jkatz6
Employees Empowerment (Human Resource Management)
Employees Empowerment (Human Resource Management)Employees Empowerment (Human Resource Management)
Employees Empowerment (Human Resource Management)
Dr. Amar Nath Tiwari
LESSON 10 STABLISHING VALIDITY AND REALBILITY OF RESEARCH INSTRUMENT- DAGAM...
LESSON  10 STABLISHING VALIDITY AND REALBILITY OF RESEARCH INSTRUMENT-  DAGAM...LESSON  10 STABLISHING VALIDITY AND REALBILITY OF RESEARCH INSTRUMENT-  DAGAM...
LESSON 10 STABLISHING VALIDITY AND REALBILITY OF RESEARCH INSTRUMENT- DAGAM...
dagamijessamaedagle
IH - Fit to ISP and IPP - Module 3 Powerpoint Presentation.pptx
IH - Fit to ISP and IPP - Module 3 Powerpoint Presentation.pptxIH - Fit to ISP and IPP - Module 3 Powerpoint Presentation.pptx
IH - Fit to ISP and IPP - Module 3 Powerpoint Presentation.pptx
trevor501353
Principles of Management overconfidence bias.pptx
Principles of Management overconfidence bias.pptxPrinciples of Management overconfidence bias.pptx
Principles of Management overconfidence bias.pptx
MuhammadNasirRasheed
Traktor Pro Crack + License Key Free Download [2025]
Traktor Pro Crack + License Key Free Download [2025]Traktor Pro Crack + License Key Free Download [2025]
Traktor Pro Crack + License Key Free Download [2025]
xcfxghgfbvncvbhxcf
Graeme Cowan, keynote speaker: Building Team Safety, Resilience and Growth Gr...
Graeme Cowan, keynote speaker: Building Team Safety, Resilience and Growth Gr...Graeme Cowan, keynote speaker: Building Team Safety, Resilience and Growth Gr...
Graeme Cowan, keynote speaker: Building Team Safety, Resilience and Growth Gr...
Graeme Cowan Enterprises
Tran Quoc Bao Leading Chief Executive Officer CEO in Vietnam Healthcare -the ...
Tran Quoc Bao Leading Chief Executive Officer CEO in Vietnam Healthcare -the ...Tran Quoc Bao Leading Chief Executive Officer CEO in Vietnam Healthcare -the ...
Tran Quoc Bao Leading Chief Executive Officer CEO in Vietnam Healthcare -the ...
Ignite Capital
Management Principles on Small Scale Industries.
Management Principles on Small Scale Industries.Management Principles on Small Scale Industries.
Management Principles on Small Scale Industries.
CryptoMaster7
Energy Security Independence and Downstreaming .pptx
Energy Security Independence and Downstreaming .pptxEnergy Security Independence and Downstreaming .pptx
Energy Security Independence and Downstreaming .pptx
Sampe Purba
Strategic management presentation is the comprehensive collection of ongoing ...
Strategic management presentation is the comprehensive collection of ongoing ...Strategic management presentation is the comprehensive collection of ongoing ...
Strategic management presentation is the comprehensive collection of ongoing ...
dagamijessamaedagle
leadership and management qualities in all
leadership and management qualities in allleadership and management qualities in all
leadership and management qualities in all
ssuserc606c7
Case Study acmegrade on Ranjit's solar system business
Case Study  acmegrade on Ranjit's solar system businessCase Study  acmegrade on Ranjit's solar system business
Case Study acmegrade on Ranjit's solar system business
NidaSheikh32
My Leadership Philosophy Toward TAIKISHA 2030
My Leadership Philosophy Toward TAIKISHA 2030My Leadership Philosophy Toward TAIKISHA 2030
My Leadership Philosophy Toward TAIKISHA 2030
chandrareddykvm
project management tool is specifically designed for project managers, offeri...
project management tool is specifically designed for project managers, offeri...project management tool is specifically designed for project managers, offeri...
project management tool is specifically designed for project managers, offeri...
rowevel861

CTO Craft Con: Keynote: High Performance Remote: a How to Guide for Troubled Times