The document summarizes good practices for combating cybercrime in Malawi based on a study of initiatives in other countries. It outlines that Malawi has high internet usage but low network readiness and is highly targeted for cybercrime. Common cybercrimes in Malawi include scams, ransomware, hacking, and mobile money fraud. Challenges to addressing cybercrime are the borderless nature of the internet, anonymity, lack of capacity and legal frameworks, and lack of public awareness. Recommendations include developing cybercrime policies and regulations, increasing capacity building and awareness, adopting international standards, and encouraging collaboration between government, private sector and citizens.
1. Good practices for combating Cybercrime in Malawi
London, UK
15 December 2016
Lusungu Mkandawire
Information Security Manager
Airtel
2. Outline
Overview of the assignment
Good Practices for combating Cybercrime
Cybercrime landscape of Malawi
Commonly perpetrated cybercrimes in Malawi
Challenges in fighting cybercrime in Malawi
Conclusion
Recommendations
3. Overview of the Assignment
Program Objectives and Activities
Study the Cybercrime projects in Nigeria, Bangladesh and Pakistan,
identify replicable good practices and develop a compendium.
Carry out a desk-based research supplemented by consultations with
relevant organizations such as the GSM Association (an association of
telecom operators) and the Internet Watch Foundation for further guidance
and update the compendium.
Survey the Cybercrime landscape of Malawi in consultation with the
telecommunications regulator of Malawi (MACRA), and identify the types of
Cybercrime commonly perpetrated along with the key challenges in tackling
Cybercrime in Malawi. Create a customized good practice guide for Malawi
and a national plan of implementation.
4. Good practices for combating Cybercrime
Legal
Measures
Technical
Measures
Organizational
Structures
Capacity
Building
International
Cooperation
Sources: initiatives by countries, previous work by the CTO including interviews with CTO staff,
desktop research and work done by other entities (GSMA, IWF, Oxford CMM, ITU, ENISA, UN)
5. Good practices for combating Cybercrime
Legal Measures
Comprehensive
ICT security
legislation.
Effective
stakeholder
collaboration.
Preservation of
Electronic
evidence.
International
collaboration.
Liability of
service
provider.
Sources: initiatives by countries, previous work by the CTO including interviews with CTO staff,
desktop research and work done by other entities (GSMA, IWF, Oxford CMM, ITU, ENISA, UN)
9. International Cooperation
Cross-border
data flow
Harmonisation
of laws
International
treaties and
conventions
Sources: initiatives by countries, previous work by the CTO including interviews with CTO staff,
desktop research and work done by other entities (GSMA, IWF, Oxford CMM, ITU, ENISA, UN)
Good Practices for Combating Cybercrime
10. Cybercrime landscape of Malawi
Population: ~16 million
49% with access to the internet
6 operators
The internet sector has 50 licensed ISPs
Mali: 72.1%, Madagascar: 74%, Malawi: 70%)
Sources: MACRA, ITU, CTO , World Internet Statistics
11. Cybercrime landscape of Malawi
Malawi among bottom 15 of 133 countries for ICT
networked readiness (WEF)
Malawi among 20 most targeted countries globally,
only second to Tanzania
2013: Government payments system (IFMS) was
compromised (est. loss: $250m)
2015: official websites of the Malawi Government &
official Malawi News Agency Websites down for five days
due to hacking
Sources: World Economic Forum, 2013 .Check Point Software Technologies ,2015 , http://www.nyasatimes.com/ 2015, BBC
12. Commonly perpetrated cybercrimes in Malawi
Scams and Spam
Ransomware
Vishing/Phishing/
Pharming
Defamation/Harassment
Identity Theft
Hacking and Electronic
Vandalism
Website defacement
Salami Attacks
Mobile Money Fraud
ATM Skimming
Fake lottery / inheritance
Money Laundering
13. Challenges in fighting cybercrime in Malawi
The borderless nature of the Cyberspace.
The anonymity provided the internet.
Lack of capacity by law enforcement agents.
The ineffectiveness of the Malawian common law to
address cybercrime.
The absence of suitable legal frameworks to deal with
cybercrime.
The lack of IT knowledge by the public.
14. Challenges in fighting cybercrime in Malawi
No organization for national incident response exists
Lack of anonymous reporting mechanisms for
members of the public to report cybercrimes
A lack of electronic evidence laws or regulations
Privacy in tracking down cybercrime is being
challenged
Lack of Cybercrime statistics and documentation.
Traditional investigation methods are not working
against cybercrime.
15. Conclusion
Technology is evolving every day, there are no perfect
frameworks or technologiesthat could be
implemented to solve the problem from a long-term
perspective.
Efforts should be directed at identifying both current
problems & new threats and predicting the risks posed
by emerging technologies.
Any approach to tackling cybercrime should be based
on a common understanding that prevention,
detection & implementation of countermeasures will
be a continuous process of addressing new
technological challenges.
16. Recommendations for Malawi
Devising
Cybercrime
policy &
strategy
Creating
effective legal
& regulatory
frameworks
Capacity building,
to increase the
effectiveness of
legal & regulatory
frameworks
User education
and Awareness
Use of modern
technology in
tackling
cybercrime
Risk-based
approach to
tackling
cybercrime
International
cooperation
Industry
collaboration
Adopt and
ratify
international
conventions.
17. Recommendations for Malawi
Establishing a
National CERT
Establishing
cross-sector
national body.
(i.e. MACRA)
Adopt
legislation to
outlaw child
pornography
Take a victim
approach to
prosecution
Harmonization
of criminal laws
Anonymous
reporting of
cybercrimes
Specialised
institutions
Clarify roles and
responsibilities
Electronic
evidence laws
or regulations