current resume from Julie Hay without current home address and cell phone number
- 1. Julie J. Hay museumlife@yahoo.com Career Objective: To work and grow in a professional environment where my knowledge, skills, experience, and creativity can be put to the best use for your successful business. Experience: Internal Revenue Service, Wage and Investment, Accounts Management Operations 3 call site Department Management and Program Assistant Clerk or Administrative Assistant, 05/2007 09/2014 - Friendly, courteous, and professional face to face communication with employees, managers, and upper management stopping at the front desk for picking up and/or dropping off items, or any questions within the office. - Customer service assistance over the phone with friendly, courteous, and professional communications for internal and external customers to answer variety of questions related to employees, payroll, or personnel issues. - Responded to a high volume of inquiries from employees and managers in person, by phone, and emails. - Created various Microsoft Word documents for memos, letters, and posting schedules on Microsoft Excel. - Effectively communicated staff meeting minutes by editing and typing them on Microsoft Word and then, emailed them in Microsoft Outlook to the staff for their references and/or reminders. - Created and updated various Microsoft Excel spreadsheets with basic formulas and information to input and track employee/manager evaluations, badges, changes in work schedules, cubicle assignments, promotions, leave issues, and employees awards and then, emailed to employees and managers for their reminders. - Proofread and marked employees evaluations written with any typos and grammatical errors by managers. - Resolved employees issues with my effective communication with human resources, payroll, or personnel resolved by phone and/or email and then, followed up on behalf of employees and managers for answers. - Processed supply orders with specific justification after requisitions input through the governments Integrated Procurement System (IPS) in compliance with government procedures prior to approval for ordering supplies. - Received and verified supplies by comparing the Microsoft Outlook emails from the vendor and invoices from the boxes and/or packages of supplies and/or envelopes before distribution by team clerks throughout the call site. - Resolved discrepancies by contacting the vendor immediately for replacement and/or a refund of missing and/or damaged items according to government procedures for all purchase card holders and budget analysts. - Faxed and/or scanned requisition reports, receipts, and invoices to the labor relations or budget analysts timely. - Accounts receivable and accounts payable to associate and reconcile items and payments for all supply orders. - Assisted employees and managers on how to correct errors for employees in various computer programs. - Scheduled conference rooms in Microsoft Excel after reservation confirmations by phone, email, and/or in person effectively with employees and managers to reserve space for all meetings, events, and presentations. Internal Revenue Service, Wage and Investment, Accounts Management Operations 3 call site Team Clerk/Secretary, 07/2001 05/2007 - Input time and attendance records for team employees in various internal systems for timely, efficiently, and accurate weekly payroll processing according to their scheduled time on/off the phones. - Opened and sorted incoming and outgoing mail opened to be distributed throughout the team or other departments. The mail consisted of employees requests were logged in for pending approval by the department manager. After approval or denial, the copies were filed and then, the originals given back to the employees. - Distributed office supplies and/or envelopes throughout the call site and/or department with teamwork efforts. - Managed the shipping and receiving packages and/or boxes of office supplies externally and/or internally related documents from various vendors and delivery services for employees and managers. - Filed documents in Administrative, Leave, Training, and Performance fi les with employees requests, evaluations, and medical documentation, and mandatory briefings accurately and timely to be accessible for managers. Other Skills and Achievements: Internal Revenue Service, Wage and Investment, Accounts Management Operations 3 call site Employee Suggestion Award, 05/2011 Save the Cost to Postage, Shipping and Labor Education: Associate of Arts Degree in Communications, 08/1989 12/1994 Florida State College at Jacksonville formerly known as Florida Community College at Jacksonville Bachelor of Arts Degree in Literature, 07/1996 current University of North Florida in Jacksonville, Florida