Curriculum Vitae of Kodiginti Rajesh_Updated
- 1. Curriculum Vitae of Mr. Kodiginti Rajesh C/o Hanumanthappa Building, Mobile: 9916798602 # 42, Sri Maruthi Nilaya, email: kodigintirajesh@gmail.com Mariyappa Layout,Avalahalli, Virgo Nagar Post, Bidarahalli Hobli, Bangalore, Karnataka 560049 India. _____________________________________________________________________________________________________________________________ Carrier Objective : Seeking a position which will provide the opportunity to make a strong contribution to organizational goals through continued development of professional skills. Professional Experience: Currently working as Finance & Admin Business Associate for MobileFirst for iOS Garage & North America operations as GBS PSC PMO since July 2015. Worked as GBS GD BCP Coordinator with IBM India Pvt ltd Since Mar -2011 ( 4.5 Years ) Worked as MIS Executive in SERCO BPO India Operations From 2010 2011. Around 4 years of experience in Domestics Call Centers, as Customer Support Officer, FOS & MIS (Management Information System) Resource in Falcon Telesourcing Pvt ltd. Business continuity - ISO 22301 Certification: Successfully met the certification criteria for awarding me the title of Business Continuity Management Specialist from Continuity and Resilience (ISO 22301 BCMS Specialist ) Workshop Name: 3 Days Business Continuity Management Specialist Workshop Place: Bangalore, India, Dates: 16th to 18th July 2014 Certificate Number: 1261 As Finance & Admin Business Associate KRA & Task handled: An individual contributor responsible for providing project office administration support on GBS commercial agreements Providing support to project leadership on various project related tasks. 1) Project Communications 2) Project Planning & Risk Management 3) Project Reporting 4) Financial Management (non-PMA activities) 5) Project Close. Adhere to client SLA's and timelines Assists in defining the project management system, including maintenance of logs for contracts and PCRs (Project Change Requests), assets, and document control administration. Prepares and maintains project team rooms, databases, and repositories. Assists with project launch and start-up where possible (includes preparing material for launch, launch event with client, etc.). Assists with project organization and resource planning, including maintenance of staffing plans, organizational charts, vacation calendars, and team rosters. Completes resource requests as directed, and administers on/off-boarding processes. Administers the project environment, including identifying and addressing connectivity needs. Interfaces with client IT services for connectivity issues, and distributes connectivity procedures. Maintains seating map, including notification to relevant parties of increases or decreases in needs. Supporting PSC scope of services for PMO administration, including project launch, execution, and closure activities for assigned projects Complete all project support activities in a timely manner and meet quality expectations Follow PSC defined best practice processes and procedures in the execution of responsibilities, and to provide support for tasks not documented by the PSC with guidance from project leadership Develop necessary professional, operational, system, tool and personal management skills to function effectively in a remote services environment. working with the PMO Lead and project teams
- 2. Have to document agreed-to responsibilities in support of assigned projects with project leadership and the PMO Lead Assisting in defining the project management system, including maintenance of logs for contracts and PCRs (Project Change Requests), assets, and document control administration. Preparing and maintaining project team rooms, databases, and repositories. Assisting with project launch and start-up where possible (this includes preparing material for launch, launch event with client, etc.) Assist with project organization and resource planning, including maintenance of staffing plans, organizational charts, vacation calendars, and team rosters. Completes resource requests as directed, and administers on/off-boarding processes. Administer the project environment, including identifying and addressing connectivity needs. Interface with the client IT services for connectivity issues, and distribute connectivity procedures. Have to maintain seating map, including notification to relevant parties of increases or decreases in needs. Executing procurement processes for HW/SW, co-ordinate project travel and accommodation requirements, including submission of lodging cost reduction requests, when applicable. Have to administer project communications, including distribution lists, communications calendar, claim & expense policies, and cadence process for meetings. Have to schedule and plan team events. Have to support project planning and risk management, including producing and delivering status reports, maintaining/tracking project plans and deliverables logs, and risk/issue logs. Support reporting requirements as requested and guided by project leadership in accordance with PSC reporting policies. Required to produce and publishes all project reports as defined in the project management system, including client (status reports, KPIs, travel expenses) and IBM internal reporting (7 Keys, DMT), as well as ad-hoc reporting. Required to assist in preparing Client presentations. As GBS GD BCP Coordinator KRA & Task handled: Represents BCM program needs, responsibilities, challenges, and BAUs overall readiness. Ensure appropriate recovery strategy is in place for the group or division. Lead appropriate remediation activities to completion as necessary. Coordinate annual BCP testing and ensure completion per Firm guidelines Provide regular BCP training/guidance to Plan Owners and Recovery Essential Personnel (REP) on overall BCP planning process. Communicate appropriately to Plan Owners and REPs as necessary in preparation for or during an event (incl. information received from BCM team) Documenting departmental Business Impact analysis and Business Continuity plans and conducting annual reviews Conducting Table Top exercises by group and scenario and outlining improvements required Leading quarterly testing process, analyze and report test results Being the voice for Business Continuity within Operations and constantly keeping the business informed on any needed process changes Implement and improve BCP framework, guidelines and policies for complete range of IT services (Infrastructure Management, Software Development, Testing Projects and SAP Services) Conducting Business Impact Analysis, Risk Assessment and Mitigation for business and services On-boarding new services (right from transition) in to BCP Plan and ensure all the pre-requisites required e.g. BCP enablement (e.g. connectivity/desktop configuration, security arrangement at DR site etc.), documentation and training to the people etc. Work cross-departmentally to establish and implement mechanisms for identifying and addressing any & every issues/challenges for Business continuity Plan for all SSCs Identify key gaps in design, development & operations phase of Business Continuity Plan and continually improve BCP framework towards best in class. Responsible for coordinating, assessing, developing & communicating recovery environment requirements and contingency plans associated with Technology Shared Service Centre spread across multiple geo-locations. Plan activities with appropriate processes for Technology Shared Service Centres and Support Functions; enabling timely & effective decisions for Technology Shared Service Centre recovery planning during set-up and real-time disaster situations.
- 3. Responsible for planning and implementation of a BCP and Crisis Management Plans ensuring effective and efficient RTO ensuring a very fast system of management-notification and impact collection from business. Responsible for developing, coordinating, and maintaining comprehensive business recovery plans and a testing program, to ensure the ability to recovery, in the event of an unforeseen disruption to facilities, technology systems Produce all related documentation and provide training on BCP and Disaster Recovery procedures to employees as needed. Perform periodic audits of defined BCP and Disaster Recovery Plans and report to management on any improvements that need to be made. Key Responsibilities as MIS Resource : Generate, maintain, analyze & present daily/ weekly/ monthly Sales, Quality and Client Service reports. Creating MIS/ Dashboard report and presenting it to the concern Department. Make company performance reports and analyzing them from company prospect. Generate both periodic and ad hoc reports as needed. Ensure timely and accurate generation and execution of all MIS operations and management reports. Provide strong reporting and analytical information support to management team. To work as a member of the operational team to achieve the business goals and objectives. Analyze business information to identify and recommend process Improvements to current MIS, established procedures, forms and workflows to improve reporting efficiency and consistency. Collate Analyze and Present company performance details quarterly and half yearly. Preparation of monthly Performance Status Reports to Senior Management Essential Skills: Strong organizational and interpersonal skills & Highly detail and results oriented Strong verbal and written communication & Strong analytic skill Self-motivated and able to work independently Ability to multi-task and reprioritize work & Ability to interact with varying levels throughout the organization & also ability to recognize work in the pipeline and willing to work to completion. Leadership Skills: Self-motivated. Have strong communication skills (written and verbal) Have the ability to work independently and to proactively seek guidance from others as needed Strong team player and has the capacity to build good working relationships with cross functional/geographical teams Result oriented, accepting responsibilities and challenges that take them outside their comfort zone Positive outlook and a desire to stretch themselves to achieve both personal and functional success. Accomplishments: Have coordinated during the BCP situation - Telengana issue, All India Strike, Hyderabad Bomb blast at Dilsukh Nagar & 48 hrs Nationwide shut down by Central Trade Union.etc During this time, it was required to stay alert and drive continuity. This effected in appreciations from within the team and also across leaders in IBM. Achievement : Received WOW Card for Excellent performance on billing related issues and showing SLA of 97%.
- 4. Academic Details : 1. S.S.C : Secondary School certificate, ZPHS with From 1998-99 in Second Division (311) at Thamballapalle. 2. Intermediate : C.E.C. (Commerce, Economics, civics) Board of Intermediate Education, Hyderabad, From A.P.S.W.R.Jr.College with First Division (625) at B.KothaKota, Chittoor Dist, AP from 1999-2001 3. Graduation : B.com (Bachelor of Commerce) S.V. University, Tirupathi in 2001-2004. IT Skills: Excellent & Strong background on MS Excel 2003, 2007,2010 & 2013 Excellent & Strong background on MS- Office ( MS- Word, Excel, Power Point). Completed PGDCA & Hardware Training at Institute of Computer Software Solutions (ICSS) at Kukkatpally Housing Board Colony (KPHB), Hyderabad. HTML Applications and Oracle based applications. Tally 7.2 ( Accounting Package) Operating Skills ( MS- Dos, Windows 95,98,2000,Win7 & Win8) Personnel Details : Surname : Kodiginti Name : Rajesh Father Name : Yesupadam Kodiginti Date of Birth : May 13th 1984. Religion : Christian Nationality : Indian Marital status : Married Languages Known : English, Kannada, Tamil & Telugu Sex : Male Passport Number : K5556252, RPO Hyderabad Permanent Address : K.Rajesh S/o K.Yesupadam Nagendra Street, Thamballapalle (Post)(Mandal), Chittoor Dist, Andhra Pradesh, Pin: 5 17 4 1 8 Hobbies: Reading Books, Playing Cricket, and Listening Music. Strength: 1. My strength is My Experience with IBM India Pvt Ltd & Bharathi Airtel. 2. Maintained 0% absent sum during my tenure. Declaration: I hereby declare that all the information above is true to the best of my knowledge. Yours Faithfully (KODIGINTI RAJESH)