This talk took place during the event "The Future of Customer Engagement" organised by Warwick University and Warwick Business School in The Shard, London.
2. Customer Engagement for Online Visibility
User Engagement in Google Search
Rank Brain
How Google measures Your engagement?
Customer Reviews as Trust Signals
Google search once again!
On-site reviews
Conversion Rate Optimisation (CRO)
What am I talking about?
The Future of Customer Engagement
3. Rank Brain
The Future of Customer Engagement
3rd Most Important & Confirmed Ranking
Signal
Black Box
Deep Machine Learning System
4. Rank Brain in Search Results
Results
Post
process
ing
Relevance
Matching
Intent
AnalysisNLPQuery
Parsing
User Query
Results Satisfaction
Analysis (CTR, BR)
The Future of Customer Engagement
5. Rank Brain in Search Results
The Future of Customer Engagement