Customer Journey Mapping
- 1. Customer Journey Mapping 仆亟亠亶 丿舒仗亳仂, 舒-亟亳亠从仂 Byndyusoft
- 6. 舒亰仆舒亠仆亳亠 亳仆仄亠仆舒 亳亰舒仍亳亰亳仂于舒 仆亠仂磶舒亠仄亠 于磶亳 于 亠于亳亠 舒 亠仍仂仆 从舒亳仆 亠于亳舒 丕亠 仄亠仆舒仍仆亠 仄仂亟亠仍亳 仍ﾐ莞黍: 从舒从 于亠亳 亟仂仍亢仆 舒弍仂舒 仗仂仂从亳 于亰舒亳仄仂亟亠亶于亳 于仂亰仄仂亢仆亠 仂从亳 从仂仆舒从舒 亠于亶 仗亠亠亟亠仆: Acela high-speed rail project of IDEO, 1999
- 10. Oracle . CX Journey Mapping Workshop . designingcx.com CX Journey Mapping Workshop Oracle - CX Strategy & Design
- 11. Oracle . CX Strategy & Design Workshop . DesigningCX.com Select a specific customer persona to map
- 12. Oracle . CX Strategy & Design Workshop . DesigningCX.com
- 13. Oracle . CX Strategy & Design Workshop . DesigningCX.com Behaviors
- 14. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI
- 15. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI PEOPLE THINGS ONSTAGE EXPERIENCE
- 16. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS NURSE TISSUES
- 17. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI ATTITUDES DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS NURSE TISSUES
- 18. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS NURSE TISSUES
- 19. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL PEOPLE THINGS BACKSTAGE SUPPORT DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS NURSE TISSUES
- 20. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS NURSE TISSUES
- 21. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE TISSUES
- 22. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE TISSUES
- 23. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE TISSUES IMPACT
- 24. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE TISSUES IMPACT MORE STAFF COST OF DRUGS IMAGING TIME SIDE EFFECTS EVALUATE & PRIORITIZE Identify moments that matter for the customer and the organization
- 25. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM TISSUES NURSE EXPLORE CUSTOMER NEEDS Gain deeper understanding of functional and emotional needs
- 26. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM TISSUES NURSE NEEDS EXPLORE CUSTOMER NEEDS Gain deeper understanding of functional and emotional needs
- 27. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM TISSUES NURSE FEEL SAFE HAVE SCAN NEEDS EXPLORE CUSTOMER NEEDS Gain deeper understanding of functional and emotional needs
- 28. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM TISSUES NURSE FEEL SAFE HAVE SCAN NEEDS EXPLORE CUSTOMER NEEDS Gain deeper understanding of functional and emotional needs
- 29. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE FEEL SAFE HAVE SCAN TISSUES
- 30. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE FEEL SAFE HAVE SCAN TISSUES Roles & Processes
- 31. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE FEEL SAFE HAVE SCAN TISSUES Roles & Processes
- 32. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE FEEL SAFE HAVE SCAN TISSUES POSITION PATIENT TAKE IMAGE DEVELOP IMAGERoles & Processes
- 33. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM NURSE FEEL SAFE HAVE SCAN TISSUES POSITION PATIENT TAKE IMAGE DEVELOP IMAGERoles & Processes EVALUATE & FRAME Examine existing capabilities to determine issues / opportunities
- 34. Oracle . CX Strategy & Design Workshop . DesigningCX.com EVALUATE & FRAME Re-examine issue / opportunity based on deep customer understanding
- 35. Oracle . CX Strategy & Design Workshop . DesigningCX.com EVALUATE & FRAME Re-examine issue / opportunity based on deep customer understanding
- 36. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM DESIGN NEW EXPERIENCES Innovate to influence attitudes and change behaviors TISSUES NURSE FEEL SAFE
- 37. Oracle . CX Strategy & Design Workshop . DesigningCX.com GOES TO INITIAL DOCTOR RIDES TO HOSPITL CHECKS IN WALKS TO MRI ROOM SEES MRI MACHINE CRIES & RESISTS SEES DOCTOR ENTER GETS DRUGGED GOES THROUGH MRI DOCTOR MOM CHECKIN NURSE IMAGING TECH MOM DOCTOR ANESTH. IMAGING TECH MRI MACHINE DESK & COMPUT. CHARTCAR TAKE- HOME PACKET MRI MACHINE NEEDLE & DRUGS AM I REALLY SICK? THAT LOOKS SCARY! WILL IT HURT ME?! MOM CANT HELP? NO! NO! PLEASE NO! IM REALLY NERVOUS WISH I WAS AT SCHOOL TECH. WRITER SYSTEM ADMIN. HOSPITL BLDG MGR DOUG PATIENT SAFETY TEAM IMAGING TECH STAFF PAGING SYSTEM PATIENT RECORD SYSTEM RESERV. SYSTEM IMAGING RECORD SYSTEM DRUG ROOM DESIGN NEW EXPERIENCES Innovate to influence attitudes and change behaviors TISSUES NURSE FEEL SAFE IDEA: LETS GO CAMPING
- 38. Oracle . CX Strategy & Design Workshop . DesigningCX.com The new GE Optima MR360 is well suited for a wide range of MR scanning needs with the ease of operation to help make a clinicians staff more productive. For streamlining routine scans, the Optima MR360 incorporates an express exam approach to MR. It includes many intuitive and automated functions that help increase patient comfort, operator confidence, image consistency, and professional satisfaction of MR staff. Great Experience
- 39. Oracle . CX Strategy & Design Workshop . DesigningCX.com Great Experience
- 40. 舒舒 仄亠仂亟亳从舒
- 41. 亅仍.仗仂舒亅仍.仗仂舒 亳亞仍舒亠仆亳亠 仆舒亳仆亠于 亳亞仍舒亠仆亳亠 仆舒亳仆亠于 仆亠 HR 仆亠 HR 弌仂仂弍亠仆亳 于仂亠 弌仂仂弍亠仆亳 于仂亠 弌仂仂弍亠仆亳 于仆亳 舒亶舒 丐亠仍亠仂仆丐亠仍亠仂仆 丐 弌豫丐 弌豫 弌仂仂弍亠仆亳 仆舒 舒弍仂仆 舒亶舒 弌仂仂弍亠仆亳 仆舒 舒弍仂仆 舒亶舒 亳亳仆舒 亰仂仆 (舒亠舒 于 仗仂亟于舒仍亠 舒亶舒) 亳亳仆舒 亰仂仆 (舒亠舒 于 仗仂亟于舒仍亠 舒亶舒) 弌 (亞舒亰亠, 仍亳仂于从亳) 弌 (亞舒亰亠, 仍亳仂于从亳) 弌舒亶 舒弍仂舒 于亰仂仆 弌仂亠亳弌仂亠亳 弌舒舒舒仆仆仂亠 舒亟亳仂 舒弍仂仆亶 舒亶: Head Hunter, ... 舒弍仂仆亶 舒亶: Head Hunter, ... 弌仂亳从舒亠仍 舒仂于亶 弌仂亳从舒亠仍- 仗亠亳舒仍亳 丿舒弍仍仂仆仆亶 亳仍亳 从舒仂仄-仂于亠 丐仂从亳 从仂仆舒从舒 亳 仂仍亳
- 42. 从仍亳亠仆仂于 仆亠 弍亟亠 于于仂亟亳 仗舒从亠 仗仂亟 仗仂亟仗亳 丕丐 于弍亳舒亠 亠亳亳从舒 仂 亰舒仗从舒亠 仍亢弍舒 舒于仂亳亰舒亳亳 舒亠: 丐仂仍从仂 亟仍 Windows, 仆亢仆仂 舒仆舒于仍亳于舒 仍亢弍 丐个丐乘 仗亳仂从 亠亳亳从舒仂于 仆舒 从舒亢亟仂亠 ﾑ. 仍亳仂 于仂亳仆舒 舒于仂亳亰舒亳 仗舒仂仍亠仄 亠舒从 亳 弍舒亠
- 43. 弌从仂仍从仂 弍亟亠 仂亳 亠仆亟亠 仂亟仆仂亞仂 亳仆亠亠舒?損 于仂仆仂从/舒 仄亠仆亠亟亢亠仂仄 亰舒亠 从舒从亳亠 3-仗舒从亠 亳 亳 仗仍舒亞亳仆 亞亠仆 仍舒亞亳仆 亠仆亟亠亠仄舒 仂亟从舒亳于舒亠 亳舒仆舒于仍亳于舒亠 仆亠亟仂舒ﾑ亳亠 仗仍舒亞亳仆 亠亠亟舒 仗舒舒仄亠 亠仆 亳 仗亳仂从 舒亶仍仂于 丕舒仆仂于从舒 仗仍舒亞亳仆舒 于3D- 仗舒从亠 亳舒亞亠仆舒 丐个乘 Windows 7+ MacOS ﾐ頴狐亠仍亳 亠亞舒ﾑ 从 亠亞亳舒亳 于 于亠弍亠 仂于亠从舒 亰舒仗从舒 舒亞亠仆舒 亳仗仂于亠从舒 亠仆 仂亟于舒于舒亠 亰舒亟舒 仂从舒亰舒仍 仗仂仍亰仂于舒亠仍 :-) 亠亠亰舒仗从 3D-仗舒从亠舒 舒仗从 仗仍舒亞亳仆舒 仂仆亳仄舒亠, 仂 亟亠仍舒 亟舒仍亠 丕亟仂于仍亠于仂磳 亠弍仂于舒仆亳 仗仍舒亞亳仆舒 仗舒于从舒 亰舒亟舒亳 亳亰仗仍舒亞亳仆舒 于舒亞亠仆 仂舒仆仂于从舒 于仂亠亠亟 舒仂亶从舒 仗亠亠亟 亠仆亟亠仂仄 于 舒亞亠仆亠 亠仆亟亠 弌亳仆仂仆亳亰舒亳 亠亰仍舒仂于 从亠仄 弌亳仆仂仆亳亰舒亳 从舒 亠仄仂亶 弌丱丶亊 丕亂丐丐弌丱丶亊 弌丶乘 舒仗从 仆舒亠仆亟亠 亳亰舒亞亠仆舒 亳亟亳 仂亠仆从 仗仂仍仂亢亠仆亳 于仂亠亠亟亳 弌亳仆仂仆亳亰舒亳 舒亶仍仂于 亠仆 从-亠于亠仂仄 舒弍亳舒亠 亟舒仆仆亠 仂仆舒仂亢亟亠仆亳亳 于仂亠亠亟亳 仂亢亳亟舒仆亳 亳亟亳 仗仂亞亠 亠仆亟亠亳仆亞舒 亳从仂仍从仂 亠仆亟亠- 亠仆亟亠亳仆亞 亰舒从仂仆亠仆. 从仂仍从仂 仗仂 舒弍亳舒亠 亠亰仍舒 仗仂仄亠亠 亳仗仂仗仍亠仆亳 亳仗仂亞亠 弌仂亰亟舒仆亳亠 仂弍舒亰舒 于亳舒仍仆仂亶 仄舒亳仆 仗仂亟 亰舒亟舒: 亟亳, 仆舒弍仂 丐亠仗仂亟亟亠亢从舒 亟仄亳仆 丕舒仆舒于仍亳于舒亠 仂弍舒亰 仆舒 亳亰亳亠从亳亶 亠于亠 亠亞亳亳亠 亠于亠 于仂弍亠亶 仂亠亠亟亳 亠亞亳亳亠 亠于舒从 于从从仍ﾐ経湖火術 仂亠亠亟亳 舒亳仆舒亠 亳仗仂仍亰仂于舒 仄舒亳仆 弌舒于亳 亰舒亟舒 仆舒 亠仆亟亠 仂亰于舒舒亠 从仂仍从仂 亰舒舒亠仆仂 于亠仄亠仆亳 仆舒亠仆亟亠 亳 亠亰仍舒 亠亠亟 亠仆亟亠舒 弌于亳仄仍亠亶仆 亳 于磶亳
- 44. 仆仂亠仆亳
- 45. 仆仄亠仆
- 46. OmniGraffle
- 47. Sketch
- 48. 仂从舒 亳 仄舒从亠
- 49. 亳弍亳亟
- 50. 仂弍亠仄 于仄亠亠