User Management in SyncBlaze
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This document provides guidance for customer admins on user management in SyncBlaze. It explains that customers are added to reseller accounts, then receive emails to register. As a registered customer admin, they can add and manage users, groups, and superuser roles from the user management section of their SyncBlaze account. This allows admins to control access and permissions for the users in their organization.
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User Management in SyncBlaze
- 1. User Management in SyncBlaze (for Customer Admins) A Simple Guide
- 2. User hierarchy SyncBlaze is a pure MSP channel model. Customers get the privilege to experience the features of SyncBlaze once the reseller adds them in their account. Once added, customers will receive an email to complete the registration verifying their email address.
- 4. Password Change Option A new password for the account can be assigned here.
- 5. Get Started Now that your email address is verified, you can get started with SyncBlaze
- 6. Following Landing Page You can download the File Sync Utility from the landing page.
- 7. User Management Towards the top right corner, a drop down menu will appear once you click on your Email ID.
- 8. User Administration The customer admin can add users by just entering the user email id (or pull up a CSV to add multiple users) and the space allotted. If required categorize by Group.
- 9. The list of users added will be available in the User Management Edit User Delete User Deactivate User Invite Not Accepted Resend Invite
- 10. Group Administration The customer admin can categorize users by creating groups.
- 11. Group Administration The customer admin can view and edit the groups as required.
- 12. The users can be migrated between groups as per the needs
- 13. Role Administration The admin can add SuperUser who will have the authority to manage the specific group. SuperUsers can add/edit, activate/deactivate and delete users.
- 14. Role Administration The admin can view the list of SuperUsers in the account