Low cost airlines cut costs in several innovative ways:
1) They cut out travel agents and sent customers directly to their websites for booking, saving 12% per flight.
2) They had customers print their own tickets, cutting out check-in staff.
3) By refusing to transfer bags between flights, they cut costs and claimed fewer lost bags than competitors.
4) Flying to secondary airports cut costs and improved punctuality while getting customers to destinations faster.
3. Low cost airlines cut travel agents
out of the booking process, and
sent their customers to the web.
saving 12% of the cost of a flight.
4. They then made their
customers print tickets
out themselves thus
cutting out check-in staff.
5. By refusing to transfer bags from
flight to flight, low cost airlines
then cut costs further.
But this also allowed them to claim
fewer lost bags than full-fare airlines.
6. Then, by flying to secondary, less
congested airports they cut costs
further, but also became the most
punctual airlines in the world.
8. Then the low cost airlines sold
click-thru ads on their websites to
hotels and car hire companies.
Empty space on their websites
became a big profit center.
9. Then they flexed their muscles:
they established that they could
move their flights from airport
to airport on a whim.
10. As a result, the tables turned.
Low cost airlines stopped
paying airports to land. And
regional governments started
paying them to fly tourists in.
$
11. By the early 2000s, low cost airlines
had captured the entire marketing
budget of some tourist boards.
$$$
$$$
$$$
Why spend money on marketing
when government will do it for you?